DIGIT-ARC read-only archive · snapshot: July 23, 2026
avichandana20000
avichandana20000 Original post #1
Nov 28, 2024 at 3:18 PM
This section hardly gets any post....Are all products now a days have become top notch and warranty year is nothing to worry about ?

It will be great if guys share their experience regarding RMA policy so that we know who is selling A+ product with C - - after sales service.
Desmond
Desmond #2
Nov 28, 2024 at 3:52 PM
Never used any MSI products, so I don't really have any comments on the matter.
nac
nac #3
Nov 28, 2024 at 5:19 PM
Someone here spent over a month with his B450 Carbon, but that was before corona I guess.
I don't expect they would get better as all of the RMAs are handled by third party. They will take weeks to get it repaired/replaced, if you don't have spare system, then you're fxxxed during that time if you relied on that for work. I guess this turn around time applies to all board makers.
avichandana20000
Jul 8, 2025 at 4:18 PM
anybody knows any higher authority from ASUS ? I want to communicate regarding my RMA which the bastard RASHI PERIPHERALS is messing with.
patkim
patkim #5
Jul 9, 2025 at 2:24 AM
See if you can search on *rocketreach.co
I guess revealing 2 or 3 emails per month is free over there.
avichandana20000
Jul 9, 2025 at 10:27 AM
See if you can search on *rocketreach.co
I guess revealing 2 or 3 emails per month is free over there.
I have searched that already. Did not find any responsible person
patkim
patkim #8
Jul 9, 2025 at 1:53 PM
The way I search is first on Google then on LinkedIn and once I narrow down the name of the person, then lookup on rocketreach
bubusam13
Jul 28, 2025 at 7:48 PM
This section hardly gets any post....Are all products now a days have become top notch and warranty year is nothing to worry about ?

It will be great if guys share their experience regarding RMA policy so that we know who is selling A+ product with C - - after sales service.
Noting is perfect. Vendors have become greedy and are using many tricks to avoid repair. Starting from Kalyan Jewellers to Fossil watches to Dell Support.
Anyway, does anyone here have any experience on warranty provided my primeAbgb ? I got a WD 14TB HDD in primeABGB website which is covered by primeABGB's 5 year warranty. Now, from multiple person, I heard how painful it is to claim WD warranty. In such case, I feel its a better choice if PrimeABGB acts as a middleman.