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Antec Warranty Extension Campaign for Select Products(PSUs)

25 posts · originally from https://geek.digit.in/community/threads/antec-warranty-extension-campaign-for-select-products-psus.180247/

rijinpk1
rijinpk1 Original post #1
Dec 25, 2013 at 12:54 PM
Antec is conducting a Warranty Extension Campaign for Select Products(PSUs) from 1st July 2013 to 30th April 2014.

from the official website,
1. Once you purchase any one of the eligible products, kindly register the product and upload the scanned copy of the invoice of the product.
The product models eligible and warranty details for this campaign are as below:
BP series - BP300P/BP400PX – 2 + 1 ( 2 years default and 1 year additional warranty)
VP Series - VP450P/VP550P/VP650P – 2 + 2 ( 2 years default and 2 year additional warranty)
NeoECO C Series - NeoECO 520C/ NeoECO 620C – 3 + 2 (3 years default and 2 years additional warranty)

2. After you register the product under this campaign, we will scrutinise your registration for verification. It may take a few
days for us to complete the verification process.

3. Once the verification is done, you will receive an email stating the verification status. Please keep a printout of that email
as a documentary proof of your valid warranty extension. For any warranty issues, please communicate with your local
dealer from where the product has been purchased. For escalation, kindly write to indiainfo@antec.com

This is a great move by Antec and will attract potential buyers. there are rules to follow.
Terms and Conditions

1. This offer is valid only from 1st July 2013 to 30th April 2014 on select products as mentioned above. Any purchases
 made before or after the requisite dates aren’t eligible for this offer.

2. This offer is valid only in India

3. This offer will be availed only after verification and a confirmation email from Antec.

4. The registration must be done within 14 days from the date of purchase.

5. In case of any dispute the decision of Antec Inc. will be final and binding.

6. Antec Inc. reserves the right to modify or cancel this offer at any time without prior notification.

here is the source Antec - Support

anyhow, even it says that registration must be done within 14 days of purchase, try your luck if you haven't applied yet.Because i got my warranty extended for my 9 months old product.
ASHISH65
Dec 25, 2013 at 6:59 PM
Good move by antec :)
bssunilreddy
Dec 25, 2013 at 8:15 PM
Welcome move by Antec.
ASHISH65
Dec 25, 2013 at 8:20 PM
Does anyone know who handles RMA of antec products in india ?
rijinpk1
Dec 25, 2013 at 8:31 PM
Does anyone know who handles RMA of antec products in india ?

Here is what antec website says
If your product needs to be returned within the warranty period, please do so through the retailer or distributor from whom you purchased the product.
harshilsharma63
Dec 25, 2013 at 8:34 PM
^ And what if you purchased online?
saswat23
Dec 25, 2013 at 9:11 PM
They should make that extension permanent.
The Sorcerer
Dec 25, 2013 at 11:34 PM
There was a time when we had VX series from Corsair? It had 5 years warranty no questions asked no registrations needed. Coolermaster GX Series is 5 years by default. There's going to one more series? I think its GM? Seasonic S12II 430 is also 5 years warranty???? Antec should rather release the newer units WITH 5 years warranty by default. I really don't think its a good thing, its nothing new. Its annoying that you have to register to get something that Corsair, CM and Seasonic gives by default. Just keep an eye on Antec pricing, just in case. Its a typical case of taking 1/3rd part of the food that you paid for and giving it back, saying that you're giving it "for free". What's there to scrutinize? What if distributors take a backflip? Before they hooked up with abacus and dozens of sub distris, they used to hope from one distributor to another. So if you're buying Antec, buy from shops which will take care of the rma on your behalf: like Prime ABGB, maybe SMC and IT Depot.

But before Antec India was on good terms with me and cried about their 2011 model case which they called it as 'flagship' during 2013, they assured that it will be a replacement- not repair. If Antec India is true to their word, I think its good especially keeping BP300P and their 400w unit in mind, but they should consider implementing it by default. Most of the buyers aren't in the forum or some facebook page to keep a track on things.

Their website is usually down or pretty much off, but I hope their mail servers are on the same server as where they're hosting their website.

Speaking of websites:

This is Antec India's official website: Antec
This is Antec India's website run by IT Depot: Antec-India
rijinpk1
rijinpk1 #11
Dec 26, 2013 at 11:01 AM
There was a time when we had VX series from Corsair? It had 5 years warranty no questions asked no registrations needed. Coolermaster GX Series is 5 years by default. There's going to one more series? I think its GM? Seasonic S12II 430 is also 5 years warranty???? Antec should rather release the newer units WITH 5 years warranty by default. I really don't think its a good thing, its nothing new. Its annoying that you have to register to get something that Corsair, CM and Seasonic gives by default. Just keep an eye on Antec pricing, just in case. Its a typical case of taking 1/3rd part of the food that you paid for and giving it back, saying that you're giving it "for free". What's there to scrutinize? What if distributors take a backflip? Before they hooked up with abacus and dozens of sub distris, they used to hope from one distributor to another. So if you're buying Antec, buy from shops which will take care of the rma on your behalf: like Prime ABGB, maybe SMC and IT Depot.

But before Antec India was on good terms with me and cried about their 2011 model case which they called it as 'flagship' during 2013, they assured that it will be a replacement- not repair. If Antec India is true to their word, I think its good especially keeping BP300P and their 400w unit in mind, but they should consider implementing it by default. Most of the buyers aren't in the forum or some facebook page to keep a track on things.

Their website is usually down or pretty much off, but I hope their mail servers are on the same server as where they're hosting their website.

Speaking of websites:

This is Antec India's official website: Antec
This is Antec India's website run by IT Depot: Antec-India

vx series is long gone. the supportive cx or gs series comes with 3 years warranty. seasonic s12 ii 430 also comes with 3 years warranty. only coolermaster now keeps up with 5 years warranty which is a good thing. the usual warranty given by antec (2 years) is not really good. but this campaign will help many. as saswat23 said, it would have been better if they make this extension permanent.
i should admit that their support is so so. sometimes they do not reply to emails.
S
Mar 9, 2014 at 1:26 PM
How do you register . Cant find it on the site.

Shiva
rijinpk1
rijinpk1 #13
Mar 9, 2014 at 1:45 PM
the site opens perfectly fine . fill all the details and then submit.
S
Mar 9, 2014 at 10:16 PM
BUt I can't find the page to register the product. Can u post the direct link to the registration page??

Shiva
rijinpk1
rijinpk1 #15
Mar 9, 2014 at 10:26 PM
BUt I can't find the page to register the product. Can u post the direct link to the registration page??

Shiva

see the first post. i had given the source also. that is your registration page.
sainath
sainath #17
Mar 11, 2014 at 2:08 AM
Thank you OP! Successfully registered my Antec VP450P. :cool:
V
Mar 14, 2014 at 1:36 PM
FK shows 3 Years Antec India Warranty Antec VP450P I 450 Watts PSU - Antec: Flipkart.com ... where did they get that? :confused:
rijinpk1
rijinpk1 #19
Mar 14, 2014 at 7:54 PM
FK shows 3 Years Antec India Warranty Antec VP450P I 450 Watts PSU - Antec: Flipkart.com ... where did they get that? :confused:

must be a typo. ask the seller about it.
Revolution
Mar 17, 2014 at 5:02 PM
Antec will gain popularity.
rijinpk1
rijinpk1 #21
Jul 2, 2014 at 10:30 AM
warranty extension campaign extended till 31st December 2014. :). Act quick.;)
rijinpk1
rijinpk1 #22
Dec 30, 2014 at 11:42 AM
Warranty extension campaign extended till 31st Dec 2015.
Antec - Press Release
harshilsharma63
Dec 30, 2014 at 6:11 PM
Warranty extension campaign extended till 31st Dec 2015.
Antec - Press Release

Want want to make the statement clear - the extended warranty will be valid till 31st December 2015.
R
Jul 17, 2015 at 10:34 PM
Hi. Recently purchased antec vp550p. Registered for the extended warranty. How can i know whether my product is registered or not. I have not got any email from antec as of yet. Not even any confirmation of the request being received. So can anyone step by step guide what next after registering the product?
rijinpk1
rijinpk1 #25
Feb 20, 2016 at 5:41 PM
[MENTION=316121]rayvonnegonsalves58936[/MENTION] ,i know i am very late to reply here. However i would like to know whether you had got any confirmation or not?
sending a mail to antec customer care about the warranty status will help you know whether you got the warranty extended or not.