Asus maximus IV gene-z - CMOS problem

A

I bought a brand new asus maximus IV gene-z last week.The problem is,each time I turn it off,I have to reset the cmos using a switch provided at the back of motherboard,otherwise it wont boot.It just turns on for 3 seconds and then turns off.If I reset the cmos,I just have to enter the bios,save settings and exit,and it boots normally.Please help me

M

Try changing the battery and then post here

A

I tested the battery in the traditional way,that is I touched it with my tongue and I felt the tingling taste.And its brand new as I mentioned

ashikns said:
I bought a brand new asus maximus IV gene-z last week.The problem is,each time I turn it off,I have to reset the cmos using a switch provided at the back of motherboard,otherwise it wont boot.It just turns on for 3 seconds and then turns off.If I reset the cmos,I just have to enter the bios,save settings and exit,and it boots normally.Please help me

Just try a new battery of same rating. Clean out the dock connector for the CMOS battery. Else RMA.

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I tried a new battery,still same

Go for RMA...

A

Its been one week,can I still get RMA?

^^Buddy RMA applies till warranty expires...

ashikns said:
Its been one week,can I still get RMA?

If you claim rma within a week, you are supposed to get a new product.

A

Yup,will try it.Thanks everyone

tkin said:
If you claim rma within a week, you are supposed to get a new product.

But Rashi said within a month..

MegaMind said:
But Rashi said within a month..

I talked to the Rashi head during the Asus Meet last week, he said 1 week, dunno anything else.

PS: Asus head was very non co-operative, didn't answer most of my questions.

^^Oh, wen i bought my mobo they said 1 month... Do they differ regionally?

MegaMind said:
^^Oh, wen i bought my mobo they said 1 month... Do they differ regionally?

Dunno, I was there for an Asus meet at mumbai: *www.thinkdigit.com/forum/community...sus-power-user-meet-16th-jul-2011-mumbai.html

There, the rashi country head said that.

Hmmm... they might hav changed the rules recently then...