Digicare can get really very clumsy and lazy sometime

anyway, Redington was the distri of my viewsonic monitor but when I need to RMA it they were no longer the distri and Viewsonic's market presence was almost gone and I did try to contact with everyone shop, distri and of-course the manufacturer but got no positivce response but after digit came into the picture everything moved smoothly and RT services did a very nice job in servicing. So I wanted to say it's not the Service center always ( barring Rashi ) but if a manufacturer takes it business seriously the customers can have a nice experience.