Beware of Lynx-India.com

Hi,
Friends I've seen numerous posts here n there which talk about the bad experinence with this guy called Amarbir @ Lynx-india.com
I'm his latest victim. Please be patient and listen what I've to say...

So it was mid of April when I physically visited Lynx shop @ chandigarh. I was in search of a good media player and after a lot of research I zeroed down to Asus O Play HD2. So I asked amarbir (@Lynx) about the same and as expected he started talking sh!t (as usual) about the the model i was asking for. Then I asked him about the WD Media Player and he told me that " Pata Nahin Kyun log WD pasand karte hain..its a piece of crap..blah blah blah.."
Then he told me to consider Iomega Screenplay Director with 1 TB HDD pre installed. I immediately told him that I'm not at all interested in Iomega as I've a pretty bad experience with the same company. But he said..."Dont worry I'm here if anything goes wrong send it to me and i'll take care of it..its just a matter of 85 rupees courier it to me and i'll get it replaced..." I asked him very specifically that whether it will play Hi def 1080i/p MKV files and he sais.."Kyun nahin karega jeee..sab karega...aap befikar ho ke ise use karo main hoon na.." Then I consulted the guy for whom I was supposed to buy it...finally believing his rubbish talks (probably that was my mistake) I bought the same from him...
Now when i came back home and transferred few movies on it including 720p MKV, MP4, ISO, 1080i/p MKV. Now when i connected it to my TV I found that the interface was so sluggish that it took nearly 2-3 minutes to show the content of the HDD. Then I played the 720 p and it played it within 20-30 seconds of pressing the play button...similarly it played mp4 and ISO without much trouble...But when I tried playing 1080p content it simply displayed the message that "THE CONTENT YOU ARE REQUESTING IS NOT SUPPORTED" type of thing..
I tried all the settings but to no avail..
I immediately called Amarbir back and told him the entire thing and he said "Yaar aap log theek se manual to padhte nahin ho aur complaining start kar dete ho..go through the manual and do the setting accordingly and it will play."
So I once again tried everything but again nothing happened..I called him up again and now he says "Yaar go to the net and update the firmware and it will definitely play.." I asked him that how this could happen but he insisted so I tried that also..I downloaded the latest firmware and installed it...still no luck...
So i called him up again now he said.."why you people think that only 1080 is HD why dont you play 720 HD.." So i asked him what about the 400+ 1080 titles I've in my collection...then he immediately switched and said "I'm not telling you to convert 1080 to 720..but give me some time and i;ll download 1080 from net and i'll try it personally and will come back to you.." so I waited for the next few days but he never bothered to call back..
So finally I decided to send it back to him...So I packed it up and couriered it back to him...2 days later I received a call from one of his staff and he told me "Sir, why have you send it back to us...it has got lot of scratches on it and it can not be changed..." So I told him that deduct some amount for it and let me know the difference and I'll deposit the money to your a/c and send me the ASUS one I always wanted...I also told him to not to send it back to me as will not accept it in any case...I also told him that If he (amarbir) does not wish to give the replacement then better keep it also but I wont be accepting it back again...

Now 2 weeks have passed and I wrote a mail daily to amarbir asking him about the update on that..but he never bothered to give a reply...

Yesterday I wrote him a mail using little hard words and he immediately replied saying "It has lot of scratches and the plastic on the body is also missing we can not accept it back...and i was not bothering as you told my staff to keep it in case replacement was not possible....." He also gave me lesson on etiquettes and manners....

Now, guys tell me what should i Do now....Numerous times I've heard him talking sh!t to the customers and when somebody tries to talk the the same way he does he gives a good lecture on mannerisms....

1

no prob man tell their manager that you will report it to consumer court.
Sometimes they get afraid and things work your way.
and BTW can you give me his email id??

Your errors:

1. Going to Lynx.
2. Listening to a distributor/dealer in India about product recommendations.
3. Falling for "word-of-mouth" that the offered device will work for your data feeds.
4. Not researching an expensive product online. Ad-hoc/on-the-fly purchase.
5. Not going back to the shop to return it.
6. Not taking care of the device -- scratches.

What you can do:
1. Put it up for re-sale and honestly tell the capabilities.
2. Keep it.

lynx india is that bad???
damn, i was going to buy stuff from there.

thanks for the info, its good to know about such swindlers so that others dont get caught too.

I Will Never Buy From Lynx India, I Know How He Talk About All The Stuff Like He Knows Everything.

Even The Pristine Note Guy Raised The Price And Nullified The Wooden Stand Offer The Very Day After I Inquired About The Price.

Here's the thing. Irrespective of how good or bad a dealer is, his primary motive is sales and profit. There will be some blokes defending their dealer's/product's honour because they are blinded as they were (what should I say it) verbally seduced. People say so-and-so is technically sound and all, but his primary objective is sales. END OF STORY.

He will advice you what he (OR ANYONE) wants to sell (reasons are many of which are irrelevant to us). You did research and yet you listened to a dealer. Its making an impression that you did have doubts about your own research, or else your decision would have been final.

^ well, we all can see that the shopkeeper is being rude and behaving in a haughty and irresponsible manner. doesnt that make him a bad choice?

I was also about to buy from them.. You saved me some nuggets..

The Sorcerer said:
Here's the thing. Irrespective of how good or bad a dealer is, his primary motive is sales and profit.

Making profit is another thing and duping is altogether different. He lied about 1080p.

The Sorcerer said:
You did research and yet you listened to a dealer. Its making an impression that you did have doubts about your own research, or else your decision would have been final.

True, buy what you have decided.

That's Amarbir's usual antics. What is not being said about him.

But the day people start doubting their own proper research is the day when dealers will control/manupulate what buyers needs/buys. This problem happens with non-forum crowd as well. They claim they have done a good amount of research (maybe not all, but pretty sure a good amount of people would have) and yet they come out of the store based on the dealer claims. Think about it from a 3rd person's POI.

doomgiver said:
^ well, we all can see that the shopkeeper is being rude and behaving in a haughty and irresponsible manner. doesnt that make him a bad choice?

Amarbir, did what any vegetable seller or road side hawker does. It is up to the buyer to do his due diligence before handing over the cash.

Amaribir's behavior is typical of most Indian vendors. If you do not want all this -- choose other online vendors. We are here to advise.

@asingh, caveat emptor, true
but one thing i learnt : never trust a shopkeeper, no matter how slick or honest he is. he is eventually out to earn money.

and he said "sab chalege" instead of "1080 bhi chalega" bending words, double meanings.

@asingh..
1.There were no scratches whatsoever he is talking about but yes there may be some rubbing effect as I removed the plastic sheet off the body of the player...
2. I did enough research and concluded to buy the Asus MP
3. Yes I accept the fact that I bought it coz of his recommendation..but it was not a bad idea as it was clearly written on the box that it can handly 1080i/p content and moreover it had 1 TB HDD...so this influenced me a little bit..but the BIGGEST thing was his assurance that if nothing works he'll replace it for me...and being one of his OLD customers i thought that he really meants what he said...BUT now I've understood that it is only the PROFITS which is the biggest thing for a retailer like him..and customers are secondary...poor Amarbir!!

But I've seen Mr. Amarbir forcing his customers to buy the stuff he has in his shop in stead of providing them what they want for instance..
1. When I asked him for Seagate HDD he said.."Seagate is crap go for WD.."
2. When I asked him for high end Creative Sound Card...he said "I dont understand why people run around for creative when there are lot more better products."
3. When i asked him for Shure headphones..he said "Tell me why you want Shure when i can provide you a lot better HP from GRADO.."
4. When I asked him for Sennheiser he recommended "Bayer Dynamic.."

@Faun
Buddy, I had to buy that stuff for one of my friends...I told him about the Iomega one and he was excited abt the 1 TB HDD..moreover Amarbir said that ASUS is not in stock and it can only be arranged on order....

I always hated Iomega products and I told him straight away that once I had a very bad experience with Iomega (HDD i got free with my Laptop) but he assured me about everything...

Yes In a way it was my fault...Usually I never listen to a dealer once I made my mind but somehow I got confused as My friend was excited by the fact the it has pre installed HDD....and when The box said that it can play 1080 content then I thought that its not a bad deal anyway...as I assumed that it will serve the purpose...but sadly it never did..

^^ Look. Even after reading lot of poor feedback in various forums, you went to deal with that guy. That's first mistake.

Second, no matter what, stand by your choice. Otherwise you'll end up like this.

Third, go in person and talk to him and tell him that you're one of regular customers and blah,blah and try to get back your money or get the ASUS one.

If dealer affects or tries to affect your judgement by making false claims, he is clearly cheating. It is not always possible to be aware of everything, sometimes we have to go by what is advised by the seller too.

@The Sorcerer: This is not the end of the story, such cases happen everyday and people get compensation from consumer court too

I just contacted the country head of Ioemga and he said it clearly that the missing plastic wrap could not create any trouble in getting the replacement..he assured me to look into the matter as it is the technical fault of the product...lets see...

static_x said:
I just contacted the country head of Ioemga and he said it clearly that the missing plastic wrap could not create any trouble in getting the replacement..he assured me to look into the matter as it is the technical fault of the product...lets see...

That seems a good reply. Wait and see..

static_X:
Did he say that he would replace if it does not render 1080pi..? If now he is going back on his words, than it is quite sad and bad of him. I doubt you can do much.

Best is, you can try to ask him to take it back AND take a credit not from Lynx for the same. Pick up something as a last transaction. Else if you do not want to deal with Lynx again (the better option), sell it for your friend at some loss.

Learning experience.

EDIT:
If the country head is saying so, then keep following up. Lynx will have to take it back as an RMA.

Faun said:
I Will Never Buy From Lynx India, I Know How He Talk About All The Stuff Like He Knows Everything.

Even The Pristine Note Guy Raised The Price And Nullified The Wooden Stand Offer The Very Day After I Inquired About The Price.

This...

@OP:

Seriously you gotta learn something from this experience:
- Never Listen to shopkeepers. They are clueless technically and their only skills like in talking people into buying their crap.
- If you hear bad feedback about a shop so many reputed places, why bother to buy from there.
- You don't like a brand, why get convinced by anyone else who knows less than you.

@asingh
This is anyhow going to be my last transaction with Lynx. Now the unit is with Lynx itself so I've requested him to give me the one I wanted (Asus O Play). I'm waiting for his response...If he agress..very good ..else I'll see what to do...

The Sorcerer said:
Here's the thing. Irrespective of how good or bad a dealer is, his primary motive is sales and profit. There will be some blokes defending their dealer's/product's honour because they are blinded as they were (what should I say it) verbally seduced. People say so-and-so is technically sound and all, but his primary objective is sales. END OF STORY.

He will advice you what he (OR ANYONE) wants to sell (reasons are many of which are irrelevant to us). You did research and yet you listened to a dealer. Its making an impression that you did have doubts about your own research, or else your decision would have been final.

SUPPORT is also a responsibility if you are making sales, just saying.

Liverpool_fan said:
SUPPORT is also a responsibility if you are making sales, just saying.

Completely agree....In fact support and after sales service is what makes the seller better than the others...

static_x said:
1. When I asked him for Seagate HDD he said.."Seagate is crap go for WD.."

I agree with Amarbir on this :))

he reminds me dealer of cassette world in LT Road :lol:

static_x said:
Yes In a way it was my fault...Usually I never listen to a dealer once I made my mind but somehow I got confused as My friend was excited by the fact the it has pre installed HDD....and when The box said that it can play 1080 content then I thought that its not a bad deal anyway...as I assumed that it will serve the purpose...but sadly it never did..

Buddy did u read a review on the same device u bought?
Amarbir is a dealer like others & they need a wealthy business.... :))

so this lies are very minute part of their business...

whenever u go for a purchase do a lot of research on that.
bcoz u know very well what happens when a person goes for a HD TV (1080)
doesnt knw whats HD-Ready & FullHD....

though some dealers r good & tell u the truth...
I buy all my electro stuff from prime & believe that they dont misguide...

Zangetsu said:
I agree with Amarbir on this

he reminds me dealer of cassette world in LT Road

Buddy did u read a review on the same device u bought?
Amarbir is a dealer like others & they need a wealthy business....
so this lies are very minute part of their business...

whenever u go for a purchase do a lot of research on that.
bcoz u know very well what happens when a person goes for a HD TV (1080)
doesnt knw whats HD-Ready & FullHD....

though some dealers r good & tell u the truth...
I buy all my electro stuff from prime & believe that they dont misguide...

I gave an example on how He use to influence people...it wasn't intended to decide whether Seagate is good or WD...

Prime is far far better than any other online stores in India...I agree..

^^tell amarbir this
"Look buddy it is written on it plays 1080i/p..but practically it is not...
u show me a 1080i/p playback on this..if not then I m cheated"

wait..wasn't there a big fight in one of the tech forum with amarbir..i think it was few years ago in techenclave or one of the forums..he has a surprisingly horrible reputation for quite many years...never bought anything from them but have surprisingly heard a lot about amarbir...

Ronnie11 said:
wait..wasn't there a big fight in one of the tech forum with amarbir..i think it was few years ago in techenclave or one of the forums..he has a surprisingly horrible reputation for quite many years...never bought anything from them but have surprisingly heard a lot about amarbir...

It is in TE and even he was out of the TE. But i don't know how he made a comeback and etc. Everyone will tell you the horrible experiences dealing with him, but no one dares to give him negative rating, that is how he still in TE.

well, why did you get influenced by a dealer?

Just complain to consumer court. That will scare the crap out of Amarbir and will surely get your issue resolved.
Personal recommendation, If you have his email/number, message/call him with all the abusive language and curses you can think of and pray that you never see his face again.

1

SyGeek said:
Just complain to consumer court. That will scare the crap out of Amarbir and will surely get your issue resolved.
Personal recommendation, If you have his email/number, message/call him with all the abusive language and curses you can think of and pray that you never see his face again.

yes go to consumer court. It will surely work with you.

Faun said:
Even The Pristine Note Guy Raised The Price And Nullified The Wooden Stand Offer The Very Day After I Inquired About The Price.

I have similar experience with SMC International and have dumped them since. Regarding Lynx, so far I don't have any unpleasant experience. Its exactly the opposite, in fact.

@static_x

Just send Amarbir a email that you are going to complain to consumer court. That may do the trick.

I doubt that will work. Its not as if he agreed to give you the asus player and gave you the iomega instead. He did a sales pitch on iomega and then you were convinced and bought it. The box clearly states 1080p/i playback. It can work against iomega, but in this case not against amarbir.

Have you emailed to Iomega about this?

If it says on box that it plays 1080p/i, it is a case against iomega, not Amarbir. You should have stuck by your decision or even if you wanted to listen to him, you should have first read some reviews of iOmega. You can't expect a shopkeeper to review all his products. But Amarbir does get a little too defensive at times like these. If he were a cool headed person you wouldn't have had these problems. You will have much better luck going against iOmega rather than amarbir.

Amarbir...wow i had a huge fight with that chap....though essentially i never bought a single paisa item from him but he did cheat on one of my friend.

The way he talks after the product is sold,one of these days someone is going to finish him off the street.

I'm against Amarbir as I expected him to fulfill what he said...He has a big mouth and everybody knows that but he should learn to keep his words...I've dealt with him numerous times and he didn't even cared about the 3 year old business relationship we have...as I told earlier I never buy such stuff without proper research..but it was him whom I trusted as he assured me that in case of any problem he'll help me out and give the replacement...I thought that this guy is genuine and thats why I trusted him but he dissappointed me...

One more thing about him..
You might have heard him cursing his competitors numerous times....According to him he's the king of Audio products in India..and every now & then he posts on hiw website that he is going to nail his competetiors on pricing and availability issues of certain such products...but when you research a bit on the net you'll find that there are lot of online stores who are selling the same stuff cheaper than him and they really co-operate when you ask them for some discounts..unlike Amarbir who simply shouts "If you like my prices buy it else I've not invited you to buy from me.."
For example when I enquired him about the SHURE SRH 440 headphones..at first he tried to sell me the GRADO which was lying in his shop..but when I insisted he gave the pricing as Rs.5640 + Shipping..for the SHURE one...
but when i researched online and contacted a seller in Delhi he provided the same @ Rs.5000 including shipping...

So my point is that saving Rs 640 might not be the big thing but one should listen to his customers and try be a little co-perative in spite of being rigid..

@static_x: after this incident u still ask him for quotes.y u r so static on amarbir
Be dynamic man...

Zangetsu said:
@static_x: after this incident u still ask him for quotes.y u r so static on amarbir
Be dynamic man...

ha ha ha..
buddy I've always believed in buiding relationships...but this guy seems to be allergic to that

Usually I never speak foul with anyone...and to my surprise when He didn't replied to my mail for 2 weeks since I sent him the stuff back..I mailed him asking about the big prmomises he made when he sold that peice of crap to me..he replied to me that "I need to be little CIVIL in speech"....look buddy who's talking ha :-(

He really dissappointed me ... :-(

static_x said:
I'm against Amarbir as I expected him to fulfill what he said...He has a big mouth and everybody knows that but he should learn to keep his words...I've dealt with him numerous times and he didn't even cared about the 3 year old business relationship we have...as I told earlier I never buy such stuff without proper research..but it was him whom I trusted as he assured me that in case of any problem he'll help me out and give the replacement...I thought that this guy is genuine and thats why I trusted him but he dissappointed me...

How much that hardware cost? If he is more eager for a meager amount of profit than a 3 year old relationship then he is a loser anyway, to put it VERY POLITELY.

SyGeek said:
If you have his email/number, message/call him with all the abusive language and curses you can think of and pray that you never see his face again.

erm i really wouldn't advice u abuse amarbir or lynx because that might work against you,it might make matters worse.Besides it won't help your case.Better idea like some of them suggested is you tell them that u will go to consumer court...

I wanted to buy RE-ZERO earphone from lynx. but after reading so many negative comments which is spreading on net like fire, i cant risk my 5k. can u guys suggest any other place to buy re-zero. i m in bangalore

T

@Static_x

Can you please post the IOMEGA product name and model no. that you purchased from him please.

Are you talking about this:
*go.iomega.com/en/products/multimedia-drive/screenplay/?partner=4750

Which one did you buy ?

@Tech&Me
Buddy it was Iomega Screenplay Director..

Guys, finally I heard from the Techincal head of Iomega and told me that as a special case he would provide me their top model i.e Iomega director MX 2 TB which is much better than the older one....and if I'm still not satisfied then money back...
So..I think I should try this one too and then I'll decide what to do...!!

Better. Try it first. Looks like your perseverance finally pays off.

T

static_x said:
@Tech&Me
Buddy it was Iomega Screenplay Director..

Guys, finally I heard from the Techincal head of Iomega and told me that as a special case he would provide me their top model i.e Iomega director MX 2 TB which is much better than the older one....and if I'm still not satisfied then money back...
So..I think I should try this one too and then I'll decide what to do...!!

ok then, good luck this time.

if everything goes well, then please post photos and a review of the product in this thread *www.thinkdigit.com/forum/overclocking-modding-show-off/45694-post-your-latest-purchase.html

asingh said:
Your errors:

1. Going to Lynx.
2. Listening to a distributor/dealer in India about product recommendations.
3. Falling for "word-of-mouth" that the offered device will work for your data feeds.
4. Not researching an expensive product online. Ad-hoc/on-the-fly purchase.
5. Not going back to the shop to return it.
6. Not taking care of the device -- scratches.

What you can do:
1. Put it up for re-sale and honestly tell the capabilities.
2. Keep it.

Nice summation, respect man, pure respect to you.

PS: Adhoc reminds me of software testing, damn that was one boring subject.

tkin said:
Nice summation, respect man, pure respect to you.

PS: Adhoc reminds me of software testing, damn that was one boring subject.

Yes...thats how to put it....a lesson for all

P

Ashish ,
Very Funny .You come To The shop ask me about products i give my opinion .You say i will research and you come back after many days but do not buy just see the products .Then again you come back one day and say you are comming back but you still do not turn back But come the next day for a personal pickup .Does This not give you ample time to reasearch the product you were buying you are trying put all the blame on us here .Its clearly mentions it plays 1080 files .It Plays Then Too " In Your Own Words " But Not All .So Its My Fault Or The Manufacturers Fault ? .Who Should Be Responsible For Warranty And support .This Product Is Covered With Manufacturer Warranty And Not Lynx Warranty

PS : I Do not import this and sell it i am a dealer .

So instead Of Giving wrong information to people here .Why do you not tell them that You send it back to me instead of talking it to a service center and asking them all of this .You Contacted IOMEGA in so many ways and they are definately trying to help you .I Cannot Help You Cos i Am Not A Service Center i Am a Dealer .So My question is you should have talked to them in the first place .And BTW Ashish The Day it Came Back i Told My Staff To Do Exactly As You Wanted .Its Not Me But Mr Arun @ Lynx Who Told Me That The Packing Is Opened Up In a Very Bad Manner And Other Person Will Not Accept It .Upon Opening Up Of The Package We Found Some Missing Packings And Also the Plastic Protective Cover Of The Entire Drive Missing And Torn And Removed .The Plastic Under This Was Badly Scratched From Many Places Virtually Rendering it non selleable to others who would like to buy it . I tried To Explain You But You Restored To this Kind Of Language .

"I'm sorry but that was meant to hurt you in the first place...i never talk foul to anybody....But i told your staff clearly that deduct some amount because of its missing plastic cover..and send me asus and i'll deposit the balance amount if any.... "

Please Explain Me Why Should We Do It ? .

I still am open for that idea...and you can always get the unit replaced from iomega and sell it afterwards...i know it can be done...I deal with Mr. Gulbir of primeabgb and Navin of delta but they have always helped me on all thick and thin.Mr Gulbir once sent me a Cabinet of Rs.10000/= as a replacement on my one email and then i shipped him the faulty one..its your service which speaks for you not your words.

Well If You Are Wanting To Do This Then Sir I am Sorry i Am Not a Service Center .You Want To Get Rid Of The Issues You Created On a Device Like Missing Packings And Scratches And Then Sell It Cos you Do Not Like The Device .Gulbir Did This Cos He Imports That Brand And What You Recieved Was Damaged ,In My Case You took It From My Shop In a Sealed Boxed Working Condition .

I'm still open to all your suggestion but please ask yourself in the first place that "whether it was me or you who forced me and convince me to buy that on.." i was dead sure that i wont serve my purpose but only on your assurance i bought it...so think about it....

Sorry I told You My Viewpoints And I Stick To What I Say ,You Litetrally Had Days To Research .No One Can Force anyone to Buy Anything .If You were dead sure you do not want the material ,You should not have come back to my shop and purchased the same .Kindly do not shift and level such kind of blames on vendors .

i usually never speak ill about anyone but it is going out of my head....moreover i bought it for someone else so my situation is a bit awkward......your co-operation would be appreciated...sorry again my fault and i accept it.... "

Well Its Your Fault Sure It Is you do not know how to speak with your elders and use language thats filthy and uncivil .But You like to create a viewpoint which make the other fellow like me feel like a criminal .Do You realise what kind of emails you wrote me and what kind of replies i replied to you .Sit down and check them you would possibly understand what kind of language you were using my friend . Is this how to talk to people and your elders " anyways you keep it and feed your kids out of the 8000 bucks i paid you..." .You Expect me to reply to such emails ? .

Solution : As i am not the service center you should have approached the service center and told them that it plays some of your 1080 files but not all .they could have looped it someone techie from iomega to look into the same and that would have been end to this .But you send the unit to me even without me asking for the same and with all the missing parts of packing and scratches you were expecting me to take it back and give you what you wanted to buy .People On TD Forum Will Not Hear Me Talking More About this In This thread i just wanted to tell you what i wanted to and i have replied to the posting he has done .

@Pompy : that's a fair justification.

T

gagan007 said:
@Pompy : that's a fair justification.

Yes u are right. mate.

@static_x

In my opinion:

1. If anyone doesnot like to buy something from any particular vendor then he should just not buy from him.

2. If you cannot appreciate plz don't criticize any vendor like this.

3. I have observed members in the TDF are just making hay out of nothing with respect to vendors (example: RMA thread) and products (eg: hardware you should not buy thread)

4. I think we need to teach members how to buy products / hardware and follow warranty procedures during RMA.

Tech&ME said:
Yes u are right. mate.

@static_x

In my opinion:

1. If anyone doesnot like to buy something from any particular vendor then he should just not buy from him.

2. If you cannot appreciate plz don't criticize any vendor like this.

3. I have observed members in the TDF are just making hay out of nothing with respect to vendors (example: RMA thread) and products (eg: hardware you should not buy thread)

4. I think we need to teach members how to buy products / hardware and follow warranty procedures during RMA.

I beg to differ with your third point.

They are telling with their own experience. If they are satisfied with the vendor, why would one complain about him? simple.

Secondly, Hardware not to buy, if you see, most of the members experience the same issue with a particular product, which makes you clear about the product's quality. No way it will mislead someone.

The case here is different as OP's and vendor's argument's are different. Let's wait till OP responds to this.

S

Liverpool_fan said:
This...

@OP:

Seriously you gotta learn something from this experience:
- Never Listen to shopkeepers. They are clueless technically and their only skills like in talking people into buying their crap.
- If you hear bad feedback about a shop so many reputed places, why bother to buy from there.
- You don't like a brand, why get convinced by anyone else who knows less than you.

You Are definitely Right Bro.....
Online or offline (shopkeepers) usually want to Buy product which they have either high commission, any dealership, or has lots of stock...

I usually do Market research On net itself. then go to Shopkeepers and listen to all the garbage and Not on the Paper about it.
Compare it with net information (and compare products too)

then I ask him u have stock Or not to the shopkeeper and what rate and don't even listen there garbage talk. and buy product where it is Cheap....

For Online : I trust : theitdepot.com
For Offline : Stech , Pune.... Micropro: nagpur ...

Tech&ME said:
Yes u are right. mate.

@static_x

In my opinion:

1. If anyone doesnot like to buy something from any particular vendor then he should just not buy from him.

2. If you cannot appreciate plz don't criticize any vendor like this.

3. I have observed members in the TDF are just making hay out of nothing with respect to vendors (example: RMA thread) and products (eg: hardware you should not buy thread)

4. I think we need to teach members how to buy products / hardware and follow warranty procedures during RMA.

3. Let us assume that you buy a product " X " from Company " A" and Shop " B ". And I buy the Same product " X" Of company " A " and shop " C " .

Your product is working fine and mine is not so I am untitled to post my opinion. Your point looks like a Hitler's rule that if the product works for 9 out of 10 people then the 10th should not complain . Its his bad luck . Members are entitled to there opinion and you are one of them . They will post where they need help and you dont want to help then you can simply ignore those threads.

4. Why dont you make a guide for that ? The OP was lured into the product due to 1TB . It was his fault and another was that he should of gone to the service centre instead of vendor.

If you like a vendor " ABC " and I have a bad experience with "ABC " . I will post about it .

I'm sure both the customer and the shopkeeper have explained the story in their way. Don't get offensive that's human nature. I'm just gonna re-review both of them and come back with a actual version of the story.

Well Its Your Fault Sure It Is you do not know how to speak with your elders and use language thats filthy and uncivil .But You like to create a viewpoint which make the other fellow like me feel like a criminal .Do You realise what kind of emails you wrote me and what kind of replies i replied to you .Sit down and check them you would possibly understand what kind of language you were using my friend . Is this how to talk to people and your elders " anyways you keep it and feed your kids out of the 8000 bucks i paid you..." .You Expect me to reply to such emails ? .

Anish sure looked pissed off by your attitude and the way you never told the whole story behind the scene. Sure he shouldn't have gone far beyond to this language but in my opinion as a customer he has full right to argue with you (not necessarily by abusive means), being an elder sure will give you an advantage to strike back with a mannerism lesson but I guess you should have listened to him and should have told him the solution there itself. That would have never reached the situation this far. I'm not saying you are wrong and Anish is right. BOTH OF YOU, AT SOME POINT OF TIME WERE WRONG (with each other).

Is this how to talk to people and your elders " anyways you keep it and feed your kids out of the 8000 bucks i paid you..." .You Expect me to reply to such emails ? .

Life's hard bro, don't expect everyone to be kind with you. Being a dealer you are far more prone to sentences like this by your customers.

Just contact the Iomega India Representative about it. They are sure to replace it. Otherwise you have the option for consumer court.

One of my friend bought Yendo on its looks on the sales box. He came home and found that he had made a disaster by buying the device. He complained to "the mobile store" from where he had bought the phone, they asked him to contact the Sony Ericcson service centre regarding his grievances. The representative at the service centre agreed to Flash the firmware and if still he is not satisfied with the phone they will issue a certificate which will enable him to replace the phone with any other phone he wants to buy from the dealer irrespective of the brand.

Now thats called customer support.

sparx said:
Just contact the Iomega India Representative about it. They are sure to replace it. Otherwise you have the option for consumer court.

One of my friend bought Yendo on its looks on the sales box. He came home and found that he had made a disaster by buying the device. He complained to "the mobile store" from where he had bought the phone, they asked him to contact the Sony Ericcson service centre regarding his grievances. The representative at the service centre agreed to Flash the firmware and if still he is not satisfied with the phone they will issue a certificate which will enable him to replace the phone with any other phone he wants to buy from the dealer irrespective of the brand.

Now thats called customer support.

Really good to hear that.

Here the vendor thinks he can't do any help because he is not running a service center.

at least he could have assist the customer towards the service part. It's just my opinion. Also the OP has to change his way of buying products.

sparx said:
Just contact the Iomega India Representative about it. They are sure to replace it. Otherwise you have the option for consumer court.

One of my friend bought Yendo on its looks on the sales box. He came home and found that he had made a disaster by buying the device. He complained to "the mobile store" from where he had bought the phone, they asked him to contact the Sony Ericcson service centre regarding his grievances. The representative at the service centre agreed to Flash the firmware and if still he is not satisfied with the phone they will issue a certificate which will enable him to replace the phone with any other phone he wants to buy from the dealer irrespective of the brand.

Now thats called customer support.

That's really awesome. Wish all the vendors/manufacturers are like that, even if they can't provide replacement for some valid reason.

Your mistake
@Pomy:

I asked him very specifically that whether it will play Hi def 1080i/p MKV files and he sais.."Kyun nahin karega jeee..sab karega...aap befikar ho ke ise use karo main hoon na.."

Were you even sure that it will play HD files, did you ever use it? Although the package says that it will play but as a dealer you should have atleast confirmed that fact before consulting him that product. Why did you even recommend him that product when you didn't know that it sucked (or did you?).

I immediately called Amarbir back and told him the entire thing and he said "Yaar aap log theek se manual to padhte nahin ho aur complaining start kar dete ho..go through the manual and do the setting accordingly and it will play."
So I once again tried everything but again nothing happened..I called him up again and now he says "Yaar go to the net and update the firmware and it will definitely play.." I asked him that how this could happen but he insisted so I tried that also..I downloaded the latest firmware and installed it...still no luck...

I guess you probably would have realized that you recommended the wrong product at that time but still instead of accepting the fact you tried to make the customer look wrong. Now, even those words weren't kind to the customer at all.

"why you people think that only 1080 is HD why dont you play 720 HD.."

That isn't a proper alternative, why didn't you just ask him to go for another product at that time, replaced with Iomega.

So i asked him what about the 400+ 1080 titles I've in my collection...then he immediately switched and said "I'm not telling you to convert 1080 to 720..but give me some time and i;ll download 1080 from net and i'll try it personally and will come back to you.." so I waited for the next few days but he never bothered to call back..

Can you bother to explain why you never replied back?

"But i told your staff clearly that deduct some amount because of its missing plastic cover..and send me asus and i'll deposit the balance amount if any.... "

If it was possible, then why didn't you do it. I guess you were probably pissed off by his use of language and you had no willingness to replace that product at that time. But at least you could have tried this as a sensible dealer when he even offered you money.

"I'm sorry but that was meant to hurt you in the first place"

" anyways you keep it and feed your kids out of the 8000 bucks i paid you..."

The customer resorted to this kind of words because of your harsh, strict and uncanny attitude. He was sure pissed of by your attitude too. You weren't readily accepting your mistake and blaming the buyer. Don't you think you should have never recommended him a faulty and suckish product at the first place. It is completely the right of the buyer to argue with the dealer but if you stick with that attitude he is sure to resort to filthy language and then you go on to explaining manners instead of trying to make him calm and telling him the SOLUTION at the first place. Although I do agree that he shouldn't have used FILTHY languages. Sentences like above are just the same as the sentences you used with him (as a buyer's viewpoint). Just because you are elder than him (although he should respect you) that doesn't mean you aren't liable to an argument by your customer.
Now don't try to teach me mannerism lessons too..

Your mistake
@Anish:

Now when i came back home and transferred few movies on it including 720p MKV, MP4, ISO, 1080i/p MKV. Now when i connected it to my TV I found that the interface was so sluggish that it took nearly 2-3 minutes to show the content of the HDD. Then I played the 720 p and it played it within 20-30 seconds of pressing the play button...similarly it played mp4 and ISO without much trouble...But when I tried playing 1080p content it simply displayed the message that "THE CONTENT YOU ARE REQUESTING IS NOT SUPPORTED" type of thing..
I tried all the settings but to no avail..

I don't expect you to be a newbie customer in the market. You probably weren't forced directly to buy that product. As a customer you probably know that dealers sometimes make false statements so as to lure customers to buy a product, and sometimes even the product's specifications lies. When you already have had a bad experience with Iomega, why did you go with it again? You reasoned between products for many days and still went for Iomega, at the same time knowing the fact about how the whole market works.

"why you people think that only 1080 is HD why dont you play 720 HD.."

You should have probably realized that you have been fooled by then. Why not use your common sense and immediately go for another product at the exact moment.

"I'm sorry but that was meant to hurt you in the first place"

" anyways you keep it and feed your kids out of the 8000 bucks i paid you..."

That wasn't sensible and civil at all when you were willing for a replacement.

B

i dont agree with amarbir, he said "Dont worry I'm here if anything goes wrong send it to me and i'll take care of it..its just a matter of 85 rupees courier it to me and i'll get it replaced...", so he should do that, not back off n blame the company for it.

atleast he should support him to reach customer center, itz bad seller response. i wont buy from lynx in future if they back off from words like this.

and about " anyways you keep it and feed your kids out of the 8000 bucks i paid you...", yeah i agree thatz a bit harsh but itz the only thing that made you reply to that guy, you know last weapon in hand kinda thing. and i believe he could have said worst than that (going to mother n sister), i would have done that if you responded to me like that. so i guess thatz the fair thing he said to you. and if you see it practically, yeah he is totally true with it, you are feeding your children with those rs. of his.

finally to anyone whoz blaming OP that he just showed you the one side of coin, then just suppose yourself in this kinda condition, no one will ever accept their mistake, n he was just fair with that he said "hard words", we all know what hard words mean, noone is kid around here.

@OP thanx for the info man, i was about to order a z68 mobo n haf x from lynx, now i wont do that at any cost.

i hope amarbir is seeing this post.
if you keep acting like this then forget about making your shop the best place ON INTERNET. personally in chandigarh, you can goof up anyone, as they dont have the internet power with them.

the damage is done to you man, you made a fool to OP, but you forgot internet is far worse thing than consumer courts, it hits direct on your rep. i believe atleast 10-20 people will divert their mind from shopping with you again. OP is getting his thing or money back but you will never get those customers back. so finally you are at a loss man

LYNX-INDIA = BIG FAIL

@bharat_14101991: ok, lets not get emotional here. We all have learnt a lesson, we should move ahead.
Anish is getting a better deal, we should be happy for him now. Mistakes were made from both the sides so no one should hold a grudge.

Slinging mud on a big dealership like Lynx on such big forum is no small deal. It means loss of a lot of prospective business, so I hope they will be careful with their customers from now on.

P

bharat_14101991 said:
i dont agree with amarbir, he said "Dont worry I'm here if anything goes wrong send it to me and i'll take care of it..its just a matter of 85 rupees courier it to me and i'll get it replaced...", so he should do that, not back off n blame the company for it.

atleast he should support him to reach customer center, itz bad seller response. i wont buy from lynx in future if they back off from words like this.

and about " anyways you keep it and feed your kids out of the 8000 bucks i paid you...", yeah i agree thatz a bit harsh but itz the only thing that made you reply to that guy, you know last weapon in hand kinda thing. and i believe he could have said worst than that (going to mother n sister), i would have done that if you responded to me like that. so i guess thatz the fair thing he said to you. and if you see it practically, yeah he is totally true with it, you are feeding your children with those rs. of his.

finally to anyone whoz blaming OP that he just showed you the one side of coin, then just suppose yourself in this kinda condition, no one will ever accept their mistake, n he was just fair with that he said "hard words", we all know what hard words mean, noone is kid around here.

@OP thanx for the info man, i was about to order a z68 mobo n haf x from lynx, now i wont do that at any cost.

i hope amarbir is seeing this post.
if you keep acting like this then forget about making your shop the best place ON INTERNET. personally in chandigarh, you can goof up anyone, as they dont have the internet power with them.the damage is done to you man, you made a fool to OP, but you forgot internet is far worse thing than consumer courts, it hits direct on your rep. i believe atleast 10-20 people will divert their mind from shopping with you again. OP is getting his thing or money back but you will never get those customers back. so finally you are at a loss man

LYNX-INDIA = BIG FAIL

i dont agree with amarbir, he said "Dont worry I'm here if anything goes wrong send it to me and i'll take care of it..its just a matter of 85 rupees courier it to me and i'll get it replaced...", so he should do that, not back off n blame the company for it

Well,
Where You there when he purchased it ? .So How Can You Believe It .A Guy Who Can Stoop To a Level Of Saying " You Get It changed Cos i Have Mutilated The Packing And Scratched It " .Why Should I Bother He did That So He Should Rectify That Not Me .Simple Question Is That i Will Not Take A Rs :8250/- Item Back If Its Been Physical Abused My a Customer .Service Centers Are For That Purpose And He Should Take Help From There if He Has done this .If This Was In Prestine Condition i would have replaced it no questions asked .Read My First Reply again To Understand This .

atleast he should support him to reach customer center, itz bad seller response. i wont buy from lynx in future if they back off from words like this.

Great ,
He Had All These Details With Him .He Is Just Trying To Cut a Sorry Sob Story Of His Own Mistakes Of Spoiling The Packing And Scratching The Unit .IF He Was Wanting To Test He Should Have Been More Cautious Of The Packing And Should Have Taken Care Of The Unit .Can youi Buy Such A Unit .If i was at your place i would not have .

and about " anyways you keep it and feed your kids out of the 8000 bucks i paid you...", yeah i agree thatz a bit harsh but itz the only thing that made you reply to that guy, you know last weapon in hand kinda thing. and i believe he could have said worst than that (going to mother n sister), i would have done that if you responded to me like that. so i guess thatz the fair thing he said to you. and if you see it practically, yeah he is totally true with it, you are feeding your children with those rs. of his.

Lol ,
Well I did not ask him to send the unit back to me i am not a service center .He is to contact iomega service center . I Am Not Replying Here to defend myself or tell you or anyone to buy from me .He is a dissatisfied customer .He went to the proper channel that is service center and he has got what he wanted a solution and a update ,What more does he want .Well as far as your opinion of even going to the extend of mother and sister well if you are a man then you should try this infront of any person not yapping on the internet .

finally to anyone whoz blaming OP that he just showed you the one side of coin, then just suppose yourself in this kinda condition, no one will ever accept their mistake, n he was just fair with that he said "hard words", we all know what hard words mean, noone is kid around here.

Lol ,
Like you wanted to buy some stuff and assuming you buy then and then start cribbing i was forced to buy .No one can force anyone to buy anything .I did not go to his house took his money out and handed him the material .I sold him what he wanted to purchase .He had a issue with it he approached The right place and got a solution .

i hope amarbir is seeing this post.
if you keep acting like this then forget about making your shop the best place ON INTERNET. personally in chandigarh, you can goof up anyone, as they dont have the internet power with them.the damage is done to you man, you made a fool to OP, but you forgot internet is far worse thing than consumer courts, it hits direct on your rep. i believe atleast 10-20 people will divert their mind from shopping with you again. OP is getting his thing or money back but you will never get those customers back. so finally you are at a loss man

Great ,
I do not claim anything i do everything in a different manner .People like my work they buy stuff off me ,People do not like my work they do not Simple .I Simply Do Not Want Customers Like Him And You lol .BTW 75% Of My Stuff is Sold Out Of Chandigarh .You Are Not Chatting And Cordinating With Me For The Z68 and HafX .Its Mr Abhinav you have been interacting with .I do not handle computer work sinces ages on lynx-india .

MODERATOR WARNING:
Guys, please let us keep this between Static_X and Amarbir/Lynx-India/Pompy. It is good that Amarbir replied back for clarifications. We gave our inputs (which suffice) to the OP, so it is better we wait for his input. I AM NOT locking this thread so the OP can post back and/or Amarbir can provide more inputs if he wishes to do so.

Let us be civil and wait.

Thanks.