R
Recently, my BB connection drops every 10 minutes and then comes back, its very annoying, What could be the problem? Everything was going fine!
Please help guys!
Please help guys!
BSNL BroadBand Connection Problem!
Are you from bangalore? I had the same issue. Many in bangalore do. I waited for 3 months for them to fix it. They havent been able to isolate the problem (Or havent tried to).
check the splitter and joints are ok..I had the same problem once..refitting the joints and changing the splitter made everything smooth again!!
R
Call the service guys.
R
No, I am not! But Change the B to M
It was working fine for 2 months, I dont touch anything, the wires and splitter are just fine. However, will give it a look!
The line may have some fault. File a complaint. It occurred to me once, they came and changed the telephone wire and it is resolved
Same thing occurs to me ,here at Kolkata.Our Telephone line is completely O.K. as checked by BSNL officials.
Admittedly,if the Telephone line is changed(mine is very old) and the other lines(LAN RJ-45 connector lines) are also changed,problem may cease.I am going to purchase new Telephone Wire as well as LAN cable along with Line Jack Unit Box(LJU)very soon.
But why this should occur along the length and breadth of the country?BSNL also has some fault/problems regarding their ISP SERVERS.
As of now,I am using a new D-Link ADSL2+(DSL-2520U) router/modem along with a new splitter box,since January 2012.January & February & March was a breeze for surfing,downloading,online activities...PROBLEMS exactly similar to @robbinghood cropped up from April 2012 onwards.
I have booked complaints(Fault in BSNL BB connection) for more than 9 times as such.
I am under BSNL 900 ULD Plan.
Admittedly,if the Telephone line is changed(mine is very old) and the other lines(LAN RJ-45 connector lines) are also changed,problem may cease.I am going to purchase new Telephone Wire as well as LAN cable along with Line Jack Unit Box(LJU)very soon.
But why this should occur along the length and breadth of the country?BSNL also has some fault/problems regarding their ISP SERVERS.
As of now,I am using a new D-Link ADSL2+(DSL-2520U) router/modem along with a new splitter box,since January 2012.January & February & March was a breeze for surfing,downloading,online activities...PROBLEMS exactly similar to @robbinghood cropped up from April 2012 onwards.
I have booked complaints(Fault in BSNL BB connection) for more than 9 times as such.
I am under BSNL 900 ULD Plan.
R
The line may have some fault. File a complaint. It occurred to me once, they came and changed the telephone wire and it is resolved
Actually I have a separate line installed from the Telephone Pole on the road to my House! So if there is a problem, it must come from the other connecting lines!
R
Contacted Exchange, they said, its server problem in Bangalore???
Open ur modem's config page and check the SNR values...if they are not appropriate then ur line is noisy..contact the lineman to clear ur line..it might help..
Why do companies think "server problem" is still something people believe?? That is the most retarded reply ever which used to work maybe 20 years back when "server" was a mystical word which nobody understood yet! UGH..
On another note.. bsnl bangalore DOES have issues like i mentioned in my previous post. When I last check a month back( before saying goodbye for good). They were still offering generic answers like "server problem" , "Use Internet explorer", "Do not use linux use windows", "dont use 8.8.8.8, 8.8.4.4 for DNS" etc . You get the idea right?
They have like 10-15 of these troubleshooting checklist steps. If it doesnt help (In most cases it doesnt) , thats where the "investigation" ends.
On another note.. bsnl bangalore DOES have issues like i mentioned in my previous post. When I last check a month back( before saying goodbye for good). They were still offering generic answers like "server problem" , "Use Internet explorer", "Do not use linux use windows", "dont use 8.8.8.8, 8.8.4.4 for DNS" etc . You get the idea right?
They have like 10-15 of these troubleshooting checklist steps. If it doesnt help (In most cases it doesnt) , thats where the "investigation" ends.