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DIGIT-ARC / Internet and Networking / Broadband and DTH

BSNL Broadband keeps getting disconnected.

7 posts · originally from https://geek.digit.in/community/threads/bsnl-broadband-keeps-getting-disconnected.165565/

R
ram22693 Original post #1
Nov 1, 2012 at 12:05 AM
As the title suggests, my broadband keeps getting disconnected almost every 5-15 minutes. My SNR values are always hovering between 7-8 to 12.5 max. attentuation is always almost above 38.
This has been happening since yesterday 4 pm and hasn't stopped.

I ran the diagnostics test and here are the results. I am no expert at these. Also, when i ping to a know site, it fails even though the websites opens in another tab.

*farm9.staticflickr.com/8045/8142276279_8a6bcf6724_b.jpg

Please help me solve this problem as i am unable to Play fifa 13 online as it keeps disconnecting me, which affects my in-game coin gaining ratio. :-(
B
balina2k #2
Nov 19, 2012 at 11:14 AM
Update the FirmWare of your Router / Modem..

ram22693 said:
As the title suggests, my broadband keeps getting disconnected almost every 5-15 minutes. My SNR values are always hovering between 7-8 to 12.5 max. attentuation is always almost above 38.
This has been happening since yesterday 4 pm and hasn't stopped.

I ran the diagnostics test and here are the results. I am no expert at these. Also, when i ping to a know site, it fails even though the websites opens in another tab.

*farm9.staticflickr.com/8045/8142276279_8a6bcf6724_b.jpg

Please help me solve this problem as i am unable to Play fifa 13 online as it keeps disconnecting me, which affects my in-game coin gaining ratio. :-(
Click to expand...
anirbandd
anirbandd #3
Nov 30, 2012 at 8:43 AM
manual update of firmware at customer premises is not suggested by BSNL. better to lodge a complaint. they will crank up the signal strength.
samudragupta
samudragupta #4
Dec 27, 2012 at 1:11 PM
Ask bsnl to check the wiring to be safe as well
Flash
Flash #5
Dec 27, 2012 at 1:47 PM
If you'd the settings in a backup, try restoring it.
The same happened with me once, but went back right with my "Backup".
pratyush997
pratyush997 #6
Dec 27, 2012 at 1:48 PM
My BSNL BB is down from 15th last month!!
Every time they say "Port issue hai,saaar and Lineman to bolo!" Though complained it last week and now they are changing ports/ Switches :(
I
Indirajayan #7
Dec 31, 2012 at 1:46 AM
Sometimes it happens in BSNL and back to normal after few days.Thanks!