DIGIT-ARC read-only archive · snapshot: July 23, 2026

BSNL Broadband usage

15 posts · originally from https://geek.digit.in/community/threads/bsnl-broadband-usage.170214/

Shibaprasad
Shibaprasad Original post #1
Feb 15, 2013 at 7:45 PM
I have bsnl broadband connection under West Bengal Telecom Circle (WBTC). I used to check broad usage in data.bsnl.in .I'm using unlimited plan so i didn't check usage for long time. Now when I logged in data.bsnl.in, I cant find my usage. Plz help
W
Feb 15, 2013 at 8:08 PM
register at self care portal.for kolkata it is eastern region selfcare portal:
*selfcare.edc.bsnl.co.in/selfcare/
use IE to access it.for IE9 enable compatibility mode(icon in address bar) & same should work for IE10.
kg11sgbg
Feb 15, 2013 at 8:35 PM
^^whitestar,as per my knowledge and usage,now the SIEBEL (CRM) site for BSNL(selfcare portal) as mentioned by you above, runs and opens in different GNU/Linux OS,that too under Chrome,Firefox,opera,etc.
It runs well on IE-9/10 as per their site message.But as I am mainly on Fedora or Ubuntu as I browse and run apps. ,I face no difficulties as such...
W
Feb 15, 2013 at 9:21 PM
thanks for the info.i just checked northern region portal & it now works on chrome but on firefox latest v18.0.2 still getting "your browser/program is not supported by Web Dynpro!" error.logout option is available but inside page frame is missing.
kg11sgbg
Feb 16, 2013 at 6:16 PM
thanks for the info.i just checked northern region portal & it now works on chrome but on firefox latest v18.0.2 still getting "your browser/program is not supported by Web Dynpro!" error.logout option is available but inside page frame is missing.
I run mainly chrome or chromium,in various linux distros.
But under Fedora 18(64-bit) ,I 've run the Firefox (ver. 18) and logged into the eastern region portal , it logs SUCCESSFULLY and works FLAWLESSLY!!!
My observations.
ithehappy
Feb 16, 2013 at 9:50 PM
It's an universal fact that BSNL is idiot but really, they keep changing the usage stats domain! Why?
Just opened 10.240.43.216, the site opens but no usage stats!
W
Feb 16, 2013 at 11:11 PM
i don't know what was your situation but as far as i know in my state for last 9 months only bsnl self care site shows usage data.
ithehappy
Mar 6, 2013 at 6:24 PM
register at self care portal.for kolkata it is eastern region selfcare portal:
*selfcare.edc.bsnl.co.in/selfcare/
use IE to access it.for IE9 enable compatibility mode(icon in address bar) & same should work for IE10.
Where can I find this BB User Id which is been asked while registering? Can't find it anywhere.
V
Mar 6, 2013 at 6:34 PM
Where can I find this BB User Id which is been asked while registering? Can't find it anywhere.
BB user id is id with which you login to your broadband connection. You can find it in your modem setup screen(if connection is set to auto) or in your network connections.
When I registered it asked for customer ID(found in the telephone bill), not the bb user ID. Maybe its due to I use Northern zone portal.
Tenida
Tenida #10
Mar 6, 2013 at 6:34 PM
you get usage details in every month telephone bill.
ithehappy
ithehappy #11
Mar 7, 2013 at 2:28 AM
Yeah I know my login user ID, it's basically a modified version of my name, but when I try that as BB user Id it says this.......
BSNL BB.jpg
V
Vignesh B #12
Mar 7, 2013 at 9:06 AM
Yeah I know my login user ID, it's basically a modified version of my name, but when I try that as BB user Id it says this.......
View attachment 9309
Ok, so maybe you have to pick an user ID for yourself.
But on general terms BB user ID is the one with which you login to your broadband.

@Offtopic : What is that plasticky thing about Note II? Not liking it?
R
rakesh_ic #13
Mar 7, 2013 at 11:28 AM
Ok, so maybe you have to pick an user ID for yourself.
But on general terms BB user ID is the one with which you login to your broadband.

@Offtopic : What is that plasticky thing about Note II? Not liking it?

Offtopic:: Yeah he wanna sell it for 10K :)
W
Mar 7, 2013 at 11:40 AM
just use any id of your choice.when i registered on northern region portal i only had to use customer id & not bb user id.
ithehappy
ithehappy #15
Mar 7, 2013 at 4:37 PM
Yeah, I did try with a new ID. But they weren't accepting it either! The ID was something like xyz123, but they didn't accept it.
I'll try once more today.

OT reply: Love the phone, hate the aesthetics/build quality.