A few days back my modem (Siemens C2110) started misbehaving! the link light would keep blinking. Sometimes after blinking for an hour or 2 it wuold become steady. i complained with BSNL. After no response from them for 5 days (except 2 phone calls asking me if the problem had been resolved) I borrowed a modem from my friend (who has old huawei model). It worked fine. Today when i got a call from BSNL i told them about this. They asked me to bring the modem to the exchange as it was still under warranty, which he said was of 3 years.
When I took the modem there they checked it and confirmed it was faulty. But they said warranty was of 2 years and it had expired.
Now, I have 2 questions:
Just to confirm, this is my modem:
*img697.imageshack.us/img697/323/modemw.jpg
When I took the modem there they checked it and confirmed it was faulty. But they said warranty was of 2 years and it had expired.
Now, I have 2 questions:
- 1. How much warranty does BSNL give on this modem
- 2. Once the link light becomes steady, there is no problem in the connection. So can this be repaired?
Just to confirm, this is my modem:
*img697.imageshack.us/img697/323/modemw.jpg
