BSOD whenever I start gaming

Whenever I launch any game and play for 2-3 minutes it crashes the whole PC. This issue only started last month. Also I got my GPU replaced last week, so it can't be GPU. I checked thermals during gaming and it's normal on GPU, CPU & Mobo. PC is little less then 2 years old.

CPU : AMD Ryzen 5 3600x
Mobo : Asus TUF Gaming X570 Plus
RAM : 8GB X 2 A-Data XPG 3200Mhz CL16
SSD : Silicon Power 1TB NVMe M.2 Gen 3
GPU : Zotac GTX 1660 Twin Fan
PSU : Corsair 550W

Where should I start ? Coz it might be motherboard or CPU or PSU, it's hard to figure out as I don't have 2nd desktop to switch parts & find the faulty hardware.

P.S. Also check out this other thread of mine related to same issue:

*geek.digit.in/community/threads/computer-stuttering-while-gaming.209986/

From what I gather WHEA uncorrectable error usually occurs because of some hardware failure. Since your GPU was replaced, it could be that your new GPU is faulty. This appears to be the case since you face the issue only when gaming since the GPU is under heavy load during this time which may be triggering this error.

Just to eliminate this issue, try replacing the GPU with a borrowed GPU and see if the issue reoccurs.

Desmond David said:
From what I gather WHEA uncorrectable error usually occurs because of some hardware failure. Since your GPU was replaced, it could be that your new GPU is faulty. This appears to be the case since you face the issue only when gaming since the GPU is under heavy load during this time which may be triggering this error.

Just to eliminate this issue, try replacing the GPU with a borrowed GPU and see if the issue reoccurs.

This problem was there before I replaced GPU, I thought it was GPU thats why I got it replaced in warranty. But the issue is still there.

So it cant be GPU 100%

Check your storage drives, memory sticks.
Try it in Linux.
Borrow PSU from someone and try.

Looking at the BSOD it looks like you have Windows 10. Since you have no spare parts, you need to experiment with various settings.

Try the following

Disable CPU Core Boost if enabled in BIOS / UEFI (Firmware setup)
Set all fans in performance mode in BIOS
Set manual CPU voltages (You need to marginally increase CPU voltage here) If the default CPU voltage is say 1.2 just for example set it to 1.3 or 1.4 like that and experiment with it. Also experiment with Offset voltages if supported.
Download Ryzen Master and run stress test after adjusting CPU voltages. Change CPU voltage from BIOS not from Ryzen Master.
Run Memtest (Download ISO and create bootable USB) and test RAM and check if it passes 100%.
Eventually take backups and do a clean install of Windows 10 and disable updates. At least keep postponing updates till possible. There are other ways in Windows 10 to disable updates too, but that’s for later.
Carefully clean the dust off the mobo.
Check if there’s anything in the event viewer or see if you can analyze BSOD dumps.
Upgrade / Downgrade GPU drivers. Try both ways! Sometimes latest is not the greatest.
See if Zotac’s FireStorm utility provides any tweaking / fine tuning of the GPU and give it a try carefully adjusting GPU settings, experiment with it. However, be careful here not to make any sudden major changes to settings.
Run Prime95 and see if stressing CPU causes same BSOD.
Run Heaven Benchmark and see if stressing GPU causes same BSOD
If NVMe SSD vendor has any tools to check the SSD health, check it out.
Alternatively if you already have OCed CPU/GPU set everything to defaults and test again

Note – Adjusting settings for CPU and GPU thru BIOS and other Utilities might have unintended results like unbootable system/freeze etc. However generally there are ways to restore to defaults.

Edit--
A bit risky option is to check if there's any firmware (BIOS/UEFI) update for your mobo and update it to see if it offers better stability. However depending upon how firmware is developed, you may or may not be able to flash to previous version if newer is unstable.

Adding to those^^, just try these as well:

Unplug & replug all wires, RAM etc, maybe something got loose (reseating RAM helps sometimes)
Remove CMOS battery, press power button for 10s to discharge residual charge. Try to turn on the PC & run a game. Try it later with CMOS reinserted (my friend's PC was not booting once & this solved it)
Reinstall Win10

In my laptop, it used to BSOD sometimes, different error. But my culprit was aggressive CPU UV.

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adikumar2010 said:
This problem was there before I replaced GPU, I thought it was GPU thats why I got it replaced in warranty. But the issue is still there.

So it cant be GPU 100%

If it were a developed nation then this would have been mostly true but unfortunately this is India. I have seen many comments online where people reported getting a faulty graphics cards as replacement under warranty.

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killcef said:
Como se llamo esto i am from SPAIN.

I registered a lot time ago. Can i see this web without adblocer?

thanks )

I am not sure I understood properly, using adblocker doesn't prevent you from seeing anything on this forum after registration.

whitestar_999 said:
I am not sure I understood properly, using adblocker doesn't prevent you from seeing anything on this forum after registration.

That guy's probably a spammer. He has IPs from two different countries and both are not Spain.

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Desmond David said:
That guy's probably a spammer. He has IPs from two different countries and both are not Spain.

The one time I try to give benefit of doubt & this happens, that is why my default selection is always spammer for any new member post unless proven otherwise. :lol:

I got new Antec HCG750 Gold PSU and I ran OCCT power test which stresses both cpu & gpu at same time.

CPU temps stayed fixed at 90 C as the stock cooler is garbage. Anyways at 36min mark the whole pc froze and I had to force restart using power button.

is this normal behavior ?

adikumar2010 said:
I got new Antec HCG750 Gold PSU and I ran OCCT power test which stresses both cpu & gpu at same time.

CPU temps stayed fixed at 90 C as the stock cooler is garbage. Anyways at 36min mark the whole pc froze and I had to force restart using power button.

is this normal behavior ?

Not normal, not sure of culprit, can be OS issue as well. Anyways, use it normally, not stress test, see if you get any issues.

omega44-xt said:
Not normal, not sure of culprit, can be OS issue as well. Anyways, use it normally, not stress test, see if you get any issues.

I installed fresh OS also last week. Also I am using razer orochi v2 mouse, the cursor on the monitor freezes for 2-3 secs randomly 3-4 times per day and when I press keyboard button to check the system is taking input of keys which means PC is not freezing just the mouse cursor hangs. I tested with other usb ports but same issue.

Does this mean fault is in motherboard?

Update : I ran OCCT CPU test and core 5 is giving errors. I am attaching log also.

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adikumar2010 said:
I got new Antec HCG750 Gold PSU and I ran OCCT power test which stresses both cpu & gpu at same time.

CPU temps stayed fixed at 90 C as the stock cooler is garbage. Anyways at 36min mark the whole pc froze and I had to force restart using power button.

is this normal behavior ?

First of all, make sure all settings are at stock(aka no processor/ram overclocking) & then run test for only processor(not graphics card) & I saw that OCCT even has option to test individual core performance so try that too.

whitestar_999 said:
First of all, make sure all settings are at stock(aka no processor/ram overclocking) & then run test for only processor(not graphics card) & I saw that OCCT even has option to test individual core performance so try that too.

all at stock settings. I disabled core 5 and game was smoother but micro stuttering was still there. But game was like so much fluidic.

I will run OCCT on the core 5 and come back with results.

I am still not sure what to replace CPU or mobo, high chance its bad CPU.

This is a first..

RMA both if you can.

Try DDUing ur GPU drivers using this: Display Driver Uninstaller Download version 18.0.4.2 and then installing latest drivers manually

I had the same problem in windows a while back, and it was because my manufacturer was pushing old drivers through windows update each time. Eventually I had to block those updates. Now I have clean installed my system, and the issue no longer persists.

whitestar_999 said:
If it were a developed nation then this would have been mostly true but unfortunately this is India. I have seen many comments online where people reported getting a faulty graphics cards as replacement under warranty.

Agreed. I received faulty Corsair PSU under RMA twice. The third replacement was better.

quicky008 said:
RMA both if you can.

I got cpu replaced but still the same problem. What to do next?
Change motherboard next if still issue doesn't fix then RAM then SSD?

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adikumar2010 said:
I got cpu replaced but still the same problem. What to do next?
Change motherboard next if still issue doesn't fix then RAM then SSD?

In my opinion you should have checked your gpu first as seen many cases of ppl still getting faulty graphics card as replacement under warranty.

whitestar_999 said:
In my opinion you should have checked your gpu first as seen many cases of ppl still getting faulty graphics card as replacement under warranty.

What are the odds the old and RMA'd GPU have exact same issue !
That's why its less then 0.5% chance its bad GPU

I think I will RMA mobo tmrw then RAM then SSD and then GPU again. I will spend 6 months not using my pc but waiting for replacements lol and going to service centers every week.

It would have been easier if someone in neighborhood had gaming pc. Could swap every part and check 1 by 1.

If you can read the dump files very well then you might know the culprit for BSOD.

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Zangetsu said:
If you can read the dump files very well then you might know the culprit for BSOD.

If someone knows that much then he wouldn't have to ask on forum in the first place.

Zangetsu said:
If you can read the dump files very well then you might know the culprit for BSOD.

whitestar_999 said:
If someone knows that much then he wouldn't have to ask on forum in the first place.

Also BSOD issue is fixed when I changed to new PSU but stuttering problem is still there, you can check other thread and plz merge them :

*geek.digit.in/community/threads/computer-stuttering-while-gaming.209986/

whitestar_999 said:
If someone knows that much then he wouldn't have to ask on forum in the first place.

if someone curious in Forum reads this they can research more on dump files and gather some knowledge in the first place.

Zangetsu said:
if someone curious in Forum reads this they can research more on dump files and gather some knowledge in the first place.

BSOD fixed when I changed PSU, micro stutter wont have any logs I think

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adikumar2010 said:
Also BSOD issue is fixed when I changed to new PSU but stuttering problem is still there, you can check other thread and plz merge them :

*geek.digit.in/community/threads/computer-stuttering-while-gaming.209986/

Both threads are somewhat long now so better to let them remain separate. I can edit the first post in both threads to incl the link to other thread for those interested.

whitestar_999 said:
Both threads are somewhat long now so better to let them remain separate. I can edit the first post in both threads to incl the link to other thread for those interested.

Yes please do that

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Zangetsu said:
if someone curious in Forum reads this they can research more on dump files and gather some knowledge in the first place.

Dump file don't always gets created & outside of usual driver issues they can never conclusively prove psu issue which is often the reson behind many such situations. It is always recommended to start with basic hardware checking first by running live linux/benchmarking tools to rule out hardware issues first & then only move on to analyzing dump files & even there, in my experience, event viewer should be checked first.

whitestar_999 said:
Dump file don't always gets created & outside of usual driver issues they can never conclusively prove psu issue which is often the reson behind many such situations. It is always recommended to start with basic hardware checking first by running live linux/benchmarking tools to rule out hardware issues first & then only move on to analyzing dump files & even there, in my experience, event viewer should be checked first.

Dump file is created when system encounters BSOD. It doesn't provide generic insight but will definitely help what crashed and which drivers was faulty.

*www.logixconsulting.com/2020/05/19/the-purpose-of-windows-dump-files-and-how-they-work/

whitestar_999 said:
Dump file don't always gets created & outside of usual driver issues they can never conclusively prove psu issue which is often the reson behind many such situations. It is always recommended to start with basic hardware checking first by running live linux/benchmarking tools to rule out hardware issues first & then only move on to analyzing dump files & even there, in my experience, event viewer should be checked first.

Zangetsu said:
Dump file is created when system encounters BSOD. It doesn't provide generic insight but will definitely help what crashed and which drivers was faulty.

*www.logixconsulting.com/2020/05/19/the-purpose-of-windows-dump-files-and-how-they-work/

Yesterday I replaced my motherboard. So here is the summary :
1) When I changed GPU 1.5 months ago, problem was still same.
2) After that when I changed PSU 1 month ago the BSOD problem went away but freezing/stutters was still there
3) Then I changed CPU 3 weeks ago and after that freezing was gone but there was stutters still the same.
4) Then I changed Motherboard this week, now stutters are the only issue but they are reduced by 80%.

So what should I change next ? RAM, GPU or SSD ?

And is it possible that every component in my PC was fried all at same time because of old PSU or bad mobo ?
Because every time I change one component the issue gets fixed by a small percentage.

Very hard to discern, could be placebo.

Nerevarine said:
Very hard to discern, could be placebo.

Frame time on MSI after burner spikes every now and then, if its like 15ms then every few minutes it goes to 40ms then dips. This is what causes stuttering. Frame render time keeps changing.

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adikumar2010 said:
So what should I change next ? RAM, GPU or SSD ?

My bet is still on gpu being the main culprit.