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DIGIT-ARC / Hardware / Hardware Q&A

Burnt Motherboard

6 posts · originally from https://geek.digit.in/community/threads/burnt-motherboard.128712/

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supriya_192 Original post #1
Jun 25, 2010 at 8:18 PM
My intel motherboard, still within warranty, did not connect to the internet,i took it to their service center. A burnt component was found. I was told that a burnt component is a physical defect, and thus does not come under warranty. From what I know a burnt component is not a physical defect, the component was probably faulty in the first place. Now Intel refuses to honour their warranty. What do I do now?
coderunknown
coderunknown #2
Jun 25, 2010 at 9:01 PM
supriya_192 said:
My intel motherboard, still within warranty, did not connect to the internet,i took it to their service center. A burnt component was found. I was told that a burnt component is a physical defect, and thus does not come under warranty. From what I know a burnt component is not a physical defect, the component was probably faulty in the first place. Now Intel refuses to honour their warranty. What do I do now?
Click to expand...

sorry to say but burnt parts aren't covered by warranty. and maybe it got damage cause of a faulty power supply (el cheapo ones) and not cause of any liquid falling on it.
VarDOS
VarDOS #3
Jun 25, 2010 at 9:05 PM
^well said...
now ASUS has started giving warranty for Burnt Boards.
VarDOS
VarDOS #5
Jun 25, 2010 at 9:45 PM
its not for all the boards; only for newly launched boards (i think)

Source : ASUS now offers Burnt Warranty in India

&

Digit June 2010 ISSUE
coderunknown
coderunknown #6
Jun 25, 2010 at 11:42 PM
still a good thing. but maybe its a catch. they'll state some parts aren't covered under warranty, etc. moreover Rashi Periperals have to be dealt with even for a simple flaw.