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can't open any drive in "my computer"

11 posts · originally from https://geek.digit.in/community/threads/cant-open-any-drive-in-my-computer.104652/

C
callmeastha Original post #1
Dec 17, 2008 at 4:34 PM
every time i double click on c: or d: in my computer it habgs and a dialog box appers that says "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
it give the following error info:

error signature-------------------------
AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: mshtml.dll
ModVer: 8.0.6001.18241 Offset: 00122e20

also,i can access all files and folder on both drives easily using run.
please help me.
thank you
P
paroh #2
Dec 17, 2008 at 5:28 PM
mshtml.dll is need by os (Internet explorer use this file for page rendering)

The version can be mismatch so download this file mshtml.dll and replace with the old one. If it works its good

otherwise follow this

Update ur windows with sp3 and all other update patches
M
mrintech #3
Dec 17, 2008 at 6:28 PM
Press F8 at start-up. Run Dos Mode (Command Prompt Mode). Place your XP Cd into drive. type sfc /scannow
dheeraj_kumar
dheeraj_kumar #4
Dec 17, 2008 at 7:25 PM
Delete autorun.inf in c:\ and d:\
Infernal12
Infernal12 #5
Dec 17, 2008 at 7:35 PM
Sounds like a virus to me. Use cmd.exe to do what dheeraj_kumar said. or run an online scan using Kaspersky. :)
M
mrintech #6
Dec 17, 2008 at 7:48 PM
Scan with: *www.superantispyware.com/download.html and *www.emsisoft.com/en/software/free

Virus/Trojan/Malware/Scumware related problem, if any, will be solved ;)
C
callmeastha #7
Dec 18, 2008 at 10:16 PM
paroh said:
mshtml.dll is need by os (Internet explorer use this file for page rendering)

The version can be mismatch so download this file mshtml.dll and replace with the old one. If it works its good

otherwise follow this

Update ur windows with sp3 and all other update patches
Click to expand...

i did add the dll file to windows\system folder but didn't help.also IE is not running ever since this problem has occurred.no matter how many times i double click on it, it just doesn't open and it doesn't give any error also.
p.s. i have service pack 3 installed already.
what do i do?
M
mrintech #8
Dec 18, 2008 at 10:36 PM
Have you scanned your PC with the softwares mentioned above?
Ecko
Ecko #9
Dec 18, 2008 at 11:30 PM
Dude replace the file using Replacer else windows will keep the previous file
P
paroh #10
Dec 19, 2008 at 8:37 AM
The other possibility is of shell problem. Download shexview and run it and disable 50 shell in a group and see whether it works for u or not if it works find which shell is causing the problem and only disbabe that shell and enable the disabled shell.
E
ElectrodeXS #11
Jan 29, 2009 at 2:44 AM
I had the same problem. The devices worked perfectly without the autorun.inf and the desktop.ini but would cause explorer to crash when I browsed to there while those file were there. I tested the drives in other computers and found that they worked.

I started wondering what I could have installed that made them behave like that. It had to be a program that had something to do with msthml.dll.

I'm pretty sure that the problems only started after I installed IE8 beta, but it may have been right before.

I google searched how to uninstall IE8 beta and found that you have to
1) go to Start -> run
2) type in c:\WINDOWS\ie8\spuninst\spuninst.exe

This uninstalls IE8 and reverted it back to what I had b4 (IE 6)

The computer rebooted and I tested my flash drives and they now work again!

hope this helps!