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Can't sent e-mail from Thunderbird after configuring firewall using Guarddog

9 posts · originally from https://geek.digit.in/community/threads/cant-sent-e-mail-from-thunderbird-after-configuring-firewall-using-guarddog.52242/

unni
unni Original post #1
Mar 13, 2007 at 10:47 AM
Hi guys,
I had been using Firestarter all these time for setting up my firewall policies in Mandriva (actually, I don't do anything, just installs it and Firestarter does everything it is supposed to do by default:D). After moving to Kubuntu, I installed Firestarter again and did a port scan at PCFlank. It said that there is one port that isn't secure (though not open). I think it was NetBios. So, I installed Guarddog and enabled some protocols that I think I usually use and left others to be blocked. But, after doing that, I can't sent any mail from Thunderbird. When I click 'sent', it would show status as "Looking up smtp.gmail.com, Connecting to smtp.gmail.com". The progress bar is moving, but nothing happens. I guess it would show error after some timeout. Other applications like Firefox, receiving mail in Thunderbird, Gaim, Google Earth, Konversation, download managers and ftp are wroking fine.

The protocols I have enabled in Guarddog are as follows (listed as shown in Guarddog):

Chat
  • IRC-Internet Relay Chat
  • Jabber
  • MSN Messenger
  • Yahoo! Messenger
Data Serve - None

File Transfer
  • FTP - File Transfer Protocol
  • HTTPS - World Wide Web over SSL
  • HTTP - World Wide Web
Game - None

Interactive Session - None

Mail
  • POP3 - Post Office Protocol version 3
  • POP3S - Post Office Protocol version 3 over SSL
  • SMTP - Simple Mail Transfer Protocol
Media - None

Miscellaneous - None

Network
  • DNS - Domain Name Server
User Defined - None

Please help.
M
Mar 13, 2007 at 11:01 AM
Check if ports 995 and 587 are open? If not open them. Those are the ones used by gmail.
unni
unni #3
Mar 13, 2007 at 11:12 AM
How do I check that?
M
Mar 13, 2007 at 12:24 PM
Check guarddog's manual and open that port.
unni
unni #5
Mar 13, 2007 at 2:17 PM
Thanks for the quick reply. I thought I need to add some other protocol, never thought about ports. I added a new rule to allow connection through port 587 and it now works perfectly. Thanks once again. (I think I will exhaust my thanks pool pretty soon. :D)

While I was going through the Guarddog manual, I saw some detailed info about zones. Before going into that, I have one doubt regarding zones. If I add a zone in which only http is allowed and enable that zone, no matter what happens, no other ports except http port will be open?
nileshgr
Mar 13, 2007 at 2:25 PM
tech_your_future said:
Check if ports 995 and 587 are open? If not open them. Those are the ones used by gmail.
Dude not 587, its 465. :)
M
Mar 13, 2007 at 2:36 PM
It's 587 *mail.google.com/support/bin/answer.py?answer=38343
unni
unni #8
Mar 13, 2007 at 2:42 PM
465 is for Outlook and 587 for Thunderbird according to Google help page.
nileshgr
Mar 13, 2007 at 5:35 PM
@Mehul+unni,

I use Outlook. So i didnt knw abt it. Thanks.

Mehul, i wud hv repped you, but u hv disabled reps. :)