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Cheating method by mobile operators - flash message containg paid links

6 posts · originally from https://geek.digit.in/community/threads/cheating-method-by-mobile-operators-flash-message-containg-paid-links.191234/

6x6
6x6 Original post #1
May 2, 2015 at 10:37 PM
Today my prepaid balance was deducted by aircel. after contacting cutomer care they told that you have followed a paid link 3 times, sent through SMS/flash message. each time it costed Rs 50. at the time of deduction my 3 year old baby was playing with mobile.

what should I do to avoid such deduction in future.
SaiyanGoku
May 2, 2015 at 10:41 PM
1. Ask them to not send any promotional links/SMS at all.
2. Keep the phone locked before giving it to baby (Rather don't give him/her a phone. They aren't supposed to play with phones)
tkin
tkin #3
May 3, 2015 at 2:42 AM
Today my prepaid balance was deducted by aircel. after contacting cutomer care they told that you have followed a paid link 3 times, sent through SMS/flash message. each time it costed Rs 50. at the time of deduction my 3 year old baby was playing with mobile.

what should I do to avoid such deduction in future.
Register do not disturb(DND), next time if they send you paid links you can charge them, 25k initially, all the way to 3 lakhs I think. TRAI has a measures in place

*www.aircel.com/AircelWar/appmanager/aircel/chennai?_nfpb=true&_pageLabel=customercare_ndnc_page
Flash
Flash #4
May 3, 2015 at 11:01 AM
That's actually not a cheating. As a mobile operator, they tend to send promotional links to the subscribers. It's our decision to whether to open the link/buy the promotional product or not. In here, the baby clicked the link unknowingly and the balance got deducted.

As suggested above, register with DND option and if you still get the offers, register a complaint with TRAI.

*www.nccptrai.gov.in/nccpregistry/How to Register complaint.pdf
ariftwister
May 3, 2015 at 12:42 PM
I think in some mobiles, there is option to turn of Flash/Push messages. Do try it, if its there.
R
May 3, 2015 at 3:20 PM
Nobody uses flash messages nowadays. Telecom operaters send them for getting money out of you unknowingly. The popup is nothing more than a distraction that the user want to get rid of immediately. In a hurry people don't often read those messages. The message language is such that both yes and no can be used to activate the service at alternative times. If you don't read that completely you are in danger.