Corsair service center in kolkata?

Hi, I am from kolkata.
My 2 years old PSU 'Corsair VS450' has stopped working this afternoon (I still can't believe corsair psu stopped within 2 years).

I want to know....
i. Service center address of corsair in 'KOLKATA'?
ii. What is the procedure?
iii. How much time it takes to replace/repair the psu?

contact kaizen infoserve. Kaizen Info Serve Pvt Ltd in Princep Street, Kolkata | D Link India Ltd | Router Repair & Services | Justdial
you may have to register an rma on their website (Kaizen Infoserve Pvt Ltd., .::. Login) before submitting the psu.

rijinpk1 said:
contact kaizen infoserve. Kaizen Info Serve Pvt Ltd in Princep Street, Kolkata | D Link India Ltd | Router Repair & Services | Justdial
you may have to register an rma on their website (Kaizen Infoserve Pvt Ltd., .::. Login) before submitting the psu.

Thanks... can u tell me how much time will they take to repair/replace the PSU?

Moy said:
Thanks... can u tell me how much time will they take to repair/replace the PSU?

corsair rma is really fast and better than most others. dont worry. they replaces and do not repair a faulty psu.

R

It is at Princep Street. Just opp. to Hotel Embassy. Just go there with your PSU and Bill. I did RMA few months ago, they did the registration for me. Took 13 days.

P.S. To be honest I was disappointed of the infrastructure of Kaizen Kolkata.

rajnusker said:
It is at Princep Street. Just opp. to Hotel Embassy. Just go there with your PSU and Bill. I did RMA few months ago, they did the registration for me. Took 13 days.

P.S. To be honest I was disappointed of the infrastructure of Kaizen Kolkata.

Did they repair it or just replace it? 13 days is very long time.

Moy said:
Did they repair it or just replace it? 13 days is very long time.

they do not repair. they will give you the replacement.

any update? have you submitted it?

rijinpk1 said:
any update? have you submitted it?

I'll submit the psu this week, may be tomorrow. I called them yesterday, they told me that it will take 10-15 days for the hole process.

- - - Updated - - -

rijinpk1 said:
any update? have you submitted it?

Today I submitted my PSU. They told me to call after 15 days.

Really the infrastructure of Kaizen Kolkata is not so good, it looks like old office building, junk of box, files..

Moy said:
Today I submitted my PSU. They told me to call after 15 days.

Really the infrastructure of Kaizen Kolkata is not so good, it looks like old office building, junk of box, files..

they replaces your psu, you dont need to worry.

I submitted my SMPS on 16th of July. Today I called Kaizen Kolkata and they said they haven't received the replacement yet. Oh god.. its 17 days and they are "Expecting" to receive it next week. I don't know how people say corsair after sale service sale is good, at least in kolkata it is not.

J

^ This is surprising. They replaced my GS600 in a week.

in kolkata it "was" good in 2010.

I GOT IN A WEEK.
my friend got after 2 months, AX 1200. in 2013

avichandana20000 said:
in kolkata it "was" good in 2010.

I GOT IN A WEEK.
my friend got after 2 months, AX 1200. in 2013

In my case they took 28 days....

I forgot to mention that I got the new version of Corsair VS450

The previous version had...
i. Two +12V Rail
ii. 4-Pin EPS Connector and One 6-Pin PCI-E Connector
iii. Efficiency was 80%

But The new version I got has...
i. One +12V Rail
ii. 8(4+4)-Pin EPS Connector and Two 8(6+2)-Pin PCI-E Connector
iii. Efficiency is 85%

R

Hi guys, my PSU's CX500 ATX 24 pin has gone bad, i need to give it to the RMA, do they need the box and invoice. I may have the invoice however i doubt i still have the box, would they take it in? Please advise. Thanks and sorry if i invaded on anyone's thread here.

Hi, I am from howrah.
My 2 years old PSU 'Corsair VS450' has stopped working.i have box but cant find bill..have warrenty but i am still confused if i have no bill warrenty possible?
guys please help me..thanks in advance.

^what happened to your psu?Why did it stop working?

Without bill chances of availing warranty are rather slim-but you could still try talking to them and see how they react to your situation.

prithwiraj said:
Hi, I am from howrah.
My 2 years old PSU 'Corsair VS450' has stopped working.i have box but cant find bill..have warrenty but i am still confused if i have no bill warrenty possible?
guys please help me..thanks in advance.

Kaizen Infoserve,
CENTRAL PLAZA,
41, B.B. GANGULY STREET,
1ST FLOOR, ROOM NO. A-11,
Kolkata - 700012
Tel: + 91 - 33 - 40078292
West Bengal State
Corsair will honor warranty either by receipt or by the date of start of manufacture of that product. Don't worry.

prithwiraj said:
Hi, I am from howrah.
My 2 years old PSU 'Corsair VS450' has stopped working.i have box but cant find bill..have warrenty but i am still confused if i have no bill warrenty possible?
guys please help me..thanks in advance.

No need for a bill - you will get warranty depending on manufacturing / import date.

topgear said:
No need for a bill - you will get warranty depending on manufacturing / import date.

Is it applicable for all corsair products,including their rams as well?

yes.

i was reading on an older thread that was posted a few years earlier on TDF that kaizen infoserve of kolkata refused to accept a psu for RMA without bill-do they adhere to this policy even now or do they accept items for RMA even without bill these days?

the thread that i was referring to is this one:

[Complaint] - Bad RMA Service Of Kaizen Infoserve Kolkata for Corsair VX450W [ Solved ]

Needed Corsair RMA service two times and both the times only product was necessary but if you bought a product with very old manufacturing date then invoice is necessary for making the the warranty count from date of purchase - I think you got the point.

a friend of mine has a corsair vengeance 4gb ddr3 memory lying around that has been malfunctioning lately-he purchased it in 2012 but no longer has the bill-do you think he will be able to RMA it if he takes it to their kolkata based service center?afaik all corsair vengeance rams come with lifetime ie 10 yrs warranty.

quicky008 said:
a friend of mine has a corsair vengeance 4gb ddr3 memory lying around that has been malfunctioning lately-he purchased it in 2012 but no longer has the bill-do you think he will be able to RMA it if he takes it to their kolkata based service center?afaik all corsair vengeance rams come with lifetime ie 10 yrs warranty.

I think yes.