hey guys....plz help me yar.....there is virus entered in my comp....plz tell me how 2 remove it.
Firstly you need to provide info about the virus - Bitdefender should be able to tell you the name of the virus - if it cant detect it - then you need to try another antivirus.
Before you remove the antivirus try the following :
- Download ccleaner from www.ccleaner.com and clean up the system.
- Download Adware free edtion from www.lavasoft.de scan your computer for possible adwares and if your OS files are not infected with adwares - try and delete or quarantine the file - if its important to you.
- Try downloading Highjack ( its a Trend micro product ) this - you can find it at www.download.com Its a trend micro product - you need to be careful in using it ( so i may not recomend it ) may be you can try it after trying out all other ways i here in specify.
- Try Trend Micro house call - its effective and simple - i am not sure if just might conflict with your bitdefender - most likely it may not. If it does then uninstall bitdefender and try house call.
- If the above steps does no good - then you can uninstall bitdefender - before that you need to download to trial antivirus program i will want you to downlad and keep it ready - one is NOD Eset and Trend micro internet suite
- Since you computer is already infected - you can first try trial NOD eset since you can force install it - if Nod does not disinfect the files - then uninstall it.
- Now try Trend micro as a last option. You may also want to try Avira or Kaspersky.
- Remember to update the antivirus before you try to scan !!
- come bakc n tell us how my suggestions worked !!
