All I know is what that chick said. She said.. December orders will be served on March.
It is indeed a long time. Only possible explanation is that they are hand crafting each and every tablet.
In any case, call them up.. take all your rants to them
It's not "hand crafting" per se, they need to procure units from China and then they assemble it here in India. It seems they grossly miscalculated the demand, but it is hard to believe that any businessman wouldn't have expected high demand from a cheap tablet in a highly populated nation.
It's therefore more likely that the head honchos for the Indian operation were completely aware of the demand and set up facilities with the hope of expanding capacity on the fly, which is a very risky and should I say, bad way to do business.
When the demand soared, they continued taking orders (money first, service later) and are hoping to fulfil the production demand.
However, it is a hell of a challenge to ramp up production to match with exponentially growing demand (Note that production processes almost always scale linearly, not exponentially).
Not delivering products on time damages your credibility as a company and as a businessman as well.
Based on this alone, DataWind already loses some respect. Another thing: Not giving the product that was ordered. It doesn't matter if it was upgraded or not in terms of specifications, there are certain scenarios where you want the exact product, no compromises (no matter how ludicrous the reason may seem to you). This is strike two for credibility. What DataWind should instead do is make the price difference worthwhile by giving a value added accessory instead.
I just hope users actually GET the product they ordered!