Dell Mouse RMA

5 posts · originally from https://geek.digit.in/community/threads/dell-mouse-rma.185633/

Hi,
Pls help me!
I bought a Dell MS11 Mouse from snapdeal few months back.
But,its left click not working anymore
Pls tell me the procedure of RMA.
Do I need invoice to claim warranty ?
Where is service center located in Kolkata ?
Snapdeal did not send me invoice and I had mailed snapdeal about that too.
But,they did nothing.
Anything can be done ?
If not I have to buy a new mouse then.

So,nothing can be done I guess.

Hello
i have found dell service centers.Locate your location from this list and call them

Dell Carry-In Service Centers

i think the product serial number has also warranty details.there are some stickers under the products with serial numbers

Thanks for the link of address!
But,the problem is will I get any warranty for a product which manufactured 2 years before ?
Cos there is no proof like invoice.
Bur,serial No mention behind the mouse and also on the box.

BUMP
I have the same query as the OP (and the same mouse too)
Anyone know the RMA procedure ?