error on reinstalling hp psc 1310 series printer

10 posts · originally from https://geek.digit.in/community/threads/error-on-reinstalling-hp-psc-1310-series-printer.47518/

I have a hp psc 1310 series printer. due to some software problems I uninstalled the drivers through "add or remove programme". I also deleted manually all related HP entries from the registry and Programme files. Now when I try to reinstall the drivers through the HP cd, the following error message shows:
"access denied
F:\setup\hpzprl01.exe -m preloadproduct drivers -1 ENU -f C:\WINDOWS\hpoins 04.dat -Validate No -w5...." and the installation stops.
Please help!!! I use XP SP2.

are you having HP Pavilion Desktop PC?

Nope, mine is Compaq Presario with AMD 3000 processor

did your PC come with other HP apps.

btw use CCleaner & a good registry cleaner to do the cleaning stuuf, coz they do it in th SAFEST possible way.

yeah, i cleaned the registry by using registry cleaner. still same result.

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will anyone out there please please help me!!!!

are you following these steps..
=>Do not Plug the Printer to the USB port of PC
=>Insert the Installation CD & follow the steps
=>When the Installation Wizard asks to Connect the Printer, then only Connect it & then Follow the onscreen instructions.

yeah, I did what u suggested, but the @#$%^& problem still persists!!!!!! As a last resort, am thinking of reinstalling XP. what do u suggest?

did you PC come with Pre-Installed XP
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& does any problem pop up when you open any other apps.

I installed the XP myself and no, no pop-ups, everything is running fine. And by the way, thanks for sticking with me so far!

no probs.

so you bought XP separately.

well next time dont edit anything in Registry yourself, use TuneUp Utilities 2007 to edit, it has a registry backup feature, so any mistakes you make, can be undone :wink:

use CCleaner for cleaning Junk/.tmp files.