GTX 560Ti not working

T

Hi guys,

I purchased a MSI Geforce GTX560Ti Twin-Frozr II from SMC international on March 2011.

But lately , I've been having some funny problems with it. The system would boot and proceed as normal, but there would be no video output from the card. Sometimes after restarting, video output would be restored and it would work normally.

However , today the problems hit the ceiling with the card absolutely refusing to give any sort of video output, despite several restarts. The system was booting properly , I confirmed this by plugging my old Geforce 9600 GT in , and behold..video output was there!

Just to double check, I plugged the GTX560Ti into my friend's PC. Had the same error there, system would boot but no video output.

Has anyone else experienced this problem? I've contacted SMC international for a RMA. It appears that MSI doesn't have any Card replacement centres in Chennai

(Note : PC specs are in my sig)

Looks like a faulty card. Looks like your only option is RMA through SMC.

RMA the accelerator.

J

^ +1. Faulty card. Only option is a replacement.

T

Thanks guys , I've sent a RMA request via their website. No response yet, will update on the RMA thread in the other sub-forum.

No need to RMA through smc. I think your local msi service center can do just fine. Just show them the bill irrespective of the place of purchase.

Msi service is very good. I think you can contact digilink chennai.

Check the following:

Address : 103, First Floor, ABC Trade Centre, Anna Salai, # 50/39, Mount Road, Inside Devi Theater, Chennai-600 002

Mr. Sarunath

Mobile : 09840893366

Tel : 044-28412206 / 207, 4200 0034

Email : rmachn@DIGILINK.in,
sarunathm@digilink.in

If your place does have MSi service center then you can submit the card to them rather than sending it to SMC. It will take less time and normally MSI service is good all over India.

OOPs, Vicky didn't see ur post. Great pic of info about MSI Service Center.

@Tachyon1986, IMO OCed Q6600+560ti on VX450 is the cause of the failure...

Z

MegaMind said:
@Tachyon1986, IMO OCed Q6600+560ti on VX450 is the cause of the failure...

If the Q6600 is overclocked, then yes that could be it.

T

MegaMind said:
@Tachyon1986, IMO OCed Q6600+560ti on VX450 is the cause of the failure...

How could that be the problem? Can you please explain?

in simple terms ur PSU cant provide the amount of power needed to power the whole system...which in turn have fried your GPU...
what volts are you using for your OC?

even @ stock volts your system draws around 526watts...so you are running underpowered...
eXtreme Outer Vision - eXtreme tools for computer enthusiasts

T

sumonpathak said:
in simple terms ur PSU cant provide the amount of power needed to power the whole system...which in turn have fried your GPU...
what volts are you using for your OC?

even @ stock volts your system draws around 526watts...so you are running underpowered...
eXtreme Outer Vision - eXtreme tools for computer enthusiasts

Volts are 1.368V I think.

yikes...change your psu man.....can you post an cpu-z screenie?

T

sumonpathak said:
yikes...change your psu man.....can you post an cpu-z screenie?

Not at the moment , you see my CPU cooler also decided to die out at the same time. So it looks like I have to get it replaced as well

cpu coolers don't die

T

Ok , I just took it to the service centre. And the GPU was working there.....WTF!

Brought it back home and plugged it in , and it started working. I'm not sure where the issue is now. The heatsink fan still doesn't spin though.

Was the GPU fan wroking when you took it to the Service Center? If not then also the card is damaged and service center is bound to replace/repair it.

Tachyon1986 said:
Ok , I just took it to the service centre. And the GPU was working there.....WTF!

Brought it back home and plugged it in , and it started working. I'm not sure where the issue is now. The heatsink fan still doesn't spin though.

if it doesn't spin then its eligible for RMA...
just replace it...

T

sumonpathak said:
if it doesn't spin then its eligible for RMA...
just replace it...

Lol , sorry for not being specific guys. I meant the CPU's heatsink fan wasn't spinning. The GPU is fine.

damn....use the stock heatsink then?

T

sumonpathak said:
damn....use the stock heatsink then?

That's the problem. My stock heatsink has a broken pin (bloody plastic things). Anyway, I've taken it to the service centre. Hopefully they'll be able to fix the heatsink.

lol...u can get a pair of feet for say 100 bucks in ebay

VX450 can easily power your Rig even in O'clocked condition. The power draw would be still under 400W. It's not your PSU at fault, MSI cards are known for more RMA service than other brands like Asus, Sapphire.

Play with the card unless you discover it's a permanent problem, then go with RMA again.

The total power consumption of Core i7 980x and GTX 560Ti SOC reaches near 340W in LOAD.

*techreport.com/articles.x/20293/13

^^^the power draw wont be under 400w..
just do an rough calculation with any wattage calculator..
u did had a look @ his siggy...right?

ashis_lakra said:
The power draw would be still under 400W.

No, if I'm not wrong, then proper draw will be above 450W.

using a Kill-a-watt type meter would greatly help

I am trying to get one, but its very costly in India.

^^^in what?

T

Well guys , it seems like the board itself has a problem. This is my 2nd Abit IP-35E board too

. It'll take atleast 15 days for a replacement to arrive (warranty is there).

They managed to get the CPU Heatsink fan working after cleaning it , and the GPU was working fine on other boards too.

Guess it's 2 weeks of non-gaming...oh wait , I still have Mario Kart Wii online and a DS

R

Could be a power issue. Use your PSU's other 6-pin PCI-E connectors.

T

Well, I've ordered a new PSU anyway , just to be on the safe side. Getting a Corsair TX750W . I don't think it was a problem with the connector, because the GPU refused to function even on my friend's PC (he used a corsair vx450W as well).

My mobo might take even longer to come now , after nearly 20 days..the service center informs me that they're unable to fix the board and are requesting a replacement from ABIT >_ > . Lord knows how long that'll take.

T

Well, I finally got the board... but it was a hassle , because ABIT had shutdown in 2009

. They're still honouring warranties upto 2012 I believe.

So, I got a new motherboard , an IX-38 QuadGT. I was initially happy since this was a huge upgrade over my IP35-E. It had provisions for 3 GPUs (2 in cross-fire) and one at 4x speed.

The technicians at ITDEPOT installed the mobo , with a new PSU (Corsair 750W TX) and a cabby (CoolerMaster CM 690-II advanced). It was working fine, and I brought it home. After an hour of usage, I went out for dinner...came back and discovered that the monitor had gone blank and the system had frozen.

Powered it off , but after that it refused to power on (although power was still there , lights were visible). The Error code displayed on the LED (this board has an LED that shows POST codes) was C.C which meant the CMOS jumper hadn't been shorted properly. Double...no..triple checked the jumpers , switched off power and did every trick in the book, but the code still stayed at C.C and the PC refused to power on.

Took it back to the ITDEPOT today morning , technician tried his best but couldn't get power on thanks to the damned C.C error.

Anyway , the whole point of this thread was for the GTX 560 Ti ...which is actually fine. Mods please close this thread. If the technician is unable to fix the board , I'm not going to RMA it again (already waited 42 days for the board to arrive) , I'm going to buy a new one from a different manufacturer.

You have written your PSU is Corsair 750W TX. But in your signature it is written that your PSU is VX450W. If the PSU is the one mentioned in sign, then you have underpowered your GPU & killed it. Otherwise, that gpu was faulty.

T

No , there was never a problem with the GPU. GPU didn't get RMA'd , it was the motherboard that got RMA'd. And now the RMA'd motherboard died after 1 hour of usage.

^^ Oh! Missed the motherboard part. :-(

@Tachyon1986, if you want to reopen this thread, send me or any other Mod a PM. closed.