Help - Cannot access search websites like google or yahoo

Starting from today morning, I can't access search site google.com or google.co.in or yahoo.com. When I try to open google.com I am forwarded to a page saying to update flash player. When accessing yahoo, it says to update Internet Explorer, eventhough I'm using Opera. Same problem when I tried firefox. See image below. I can access all other websites, including thinkdigit.

*i59.tinypic.com/jfht36.png

*i59.tinypic.com/2n6dcid.png

I'm using bsnl broadband if that helps.

looks like you have a malware in your PC. check using an updated Anti Virus. also check using malwarebytes

Thanks. I am using avast av since the last two years and it is updated regularly. This is an office pc and some others may have installed unwanted apps. A few weeks back I saw an application named something like safesearch installed. I had uninstalled it that time. Will check for malware.

>Dont install that update!!!
>Install Malwarebytes and scan your PC(Hardly 20MB). It will also scan for potentially unwanted programs(like BS toolbars). Avast doesn't detect this low-quality malware LOL.
>Check for installed programs and see if you can find suspect.

--update--
>Safesearch can be safely removedby malwarebytes (safesearch is PUP). It might came from any other app installation. This why its recommended to read everything and not bypass everything by next-next-next...install
>After removal, remove all browser shortcuts from start menu/taskbar/desktop and create new. Shotcuts too will be infected and it will cause reinstall.

No need to worry as this isn't actually a "MALWARE"

^^ Thanks. I didn't update flashplayer or IE. I will scan the system with malwarebytes. I'm usually very careful while installing or downloading applications, but since this being office pc, others also use it without care.

plus, you can switch over to chrome, better than firefox and IE IMHO.
haven't used opera as of recently, so can't compare it with chrome.

ankush28 said:
This why its recommended to read everything and not bypass everything by next-next-next...install

100% true. I myself noticed this while installing some softwares.

BTW what's PUP!?

ariftwister said:
100% true. I myself noticed this while installing some softwares.

BTW what's PUP!?

Potentially unwanted programs. (Acronym used by antiviruses)

Installed malwarebytes and it detected a few malwares in a laptop and one in a desktop pc. But that didn't solve the problem. Then I tried to search about the problem in my mobile phone connected to the same wi-fi router and guess what, ucbrowser also showed a message to update the flash plugin. Then I tried 3g internet in mobile and there was no problem when the laptop was connected to wi-fi hotspot from the mobile. As a last resort, I reset the broadband modem and it solved the problem.

Can you post your DNS settings here? I was thinking it might be a problem.

try changing your DNS settings to 208.27.222.222 / 208.67.220.220 this is OpenDNS address.

EDIT: LOL I didn't read your full reply. I see that you reset your modem. I am not sure how your DNS/DHCP settings would have changed..

RCuber said:
Can you post your DNS settings here? I was thinking it might be a problem.

try changing your DNS settings to 208.27.222.222 / 208.67.220.220 this is OpenDNS address.

EDIT: LOL I didn't read your full reply. I see that you reset your modem. I am not sure how your DNS/DHCP settings would have changed..

Might be because of that safesearch infection

I don't know what exactly happened with the modem. I had enabled port forwarding in a few ports to control a few apps like transmission.

^^ it its solved then you can request mod to close this thread

The problem is solved. Mods please close this thread. Thanks.