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Help!!!!!!!!!! Dell st2220l

9 posts · originally from https://geek.digit.in/community/threads/help-dell-st2220l.139743/

slashragnarok
slashragnarok Original post #1
Apr 25, 2011 at 12:19 AM
Hi guys. I just discovered that the front panel touch buttons on my monitor are not working anymore. They were fine 2 weeks ago. I bought it on 31st March 2011. What should I do? Thanks.
thetechfreak
Apr 25, 2011 at 9:12 AM
Recheck if they work.
Do it properly.

Otherwise RMA it.
d3p
d3p #3
Apr 25, 2011 at 2:01 PM
No need to panic dude. Its dell, call them up. If your city have a Dell Outlet & Service Centre then, they will get you a replacement at your door step.
slashragnarok
Apr 25, 2011 at 2:35 PM
Problem is that the monitor is being used for home use and it has been bought in the name of my dad's company. Office address is given. Will they refuse to replace it at my address?
d3p
d3p #5
Apr 25, 2011 at 2:38 PM
Forget the name, get the bills & warranty card & do the same as told earlier.

BTW no need to mention the above to Dell. Just disclose the reason of death & warranty details with your address.
slashragnarok
Apr 25, 2011 at 2:44 PM
Yeah but the bill has the address of dad's office. and the pc is at my home. I also told them home address only but the bill will tell them office address.
thetechfreak
Apr 25, 2011 at 2:53 PM
Doesnt matter what your address is, monitor is broke in warranty means Dell need to fix it or replace it for free.
d3p
d3p #8
Apr 25, 2011 at 3:00 PM
Dell provide warranty for the equipments inside india as well as international sometimes.

If the billing address is different, that never matters till the equipment have same part number as the bill.
slashragnarok
Apr 25, 2011 at 6:32 PM
Ah okay. Serial number matches. Thank God. That's a relief. Thanks guys.