HELP with Corsair RMA!!! PLZZ!!

K

I brought a Corsair Flash Voyager GT 16GB from SMC International, Nehru Place some 15 days ago.

When i unpacked it and opened the cap, the USB head came out with the cap itself stuck inside it, i.e., it was broken from its body. (Probably a manufacturing defect).

So, I went back to SMC today and they referred me to Kaizen Infoserve (the Corsair Service Center in Nehru Place), where they refused to take it for RMA.

All I wanted to know, can it be given for RMA, if yes, then where.
Also I wanted the contact numbers for Corsair India.
Their Tollfree number : 1800-425-5464, no one picks it up. Just keeps on ringing.

Please help fast.. :cry:

^^
Why is Kaizen refusing it..?

You can try here.
*www.corsair.com/support

K

They say "that it has gone off warranty if broken". They were not even interested to listen (b*stards were busy chattin up some guests).

Please tell if it can be given for RMA.
Also the contact numbers.

I even tried the link some days back. It says to ship to USA. Which is not possible.

Is it like this:
*img507.imageshack.us/img507/7889/dsc00326wi0.jpg

K

Yes precisely.. :cry:

Can I get an RMA for it.?

^^
Sent you PM.

K

asingh said:
^^
Sent you PM.

Yes I checked that.
Thanks.

A

I also bought from the same Nehru place, Corsair flash voyager gt 3.0 16 GB pendrive.
3 days ago, when I put it in my laptop (win 7), it asked for formatting it, in order to use it. I clicked on format, but it didnt format. I also tried formatting by cmd format but couldnt succeed. Later when I again put it in my laptop, it didnt appear.
I also tried uninstalling usb driver but uninstalling keep on going till forever.
Now can you suggest me what to do next ??

I am trying to fill forms for RMA at Support but there is no option for 'flash voyager gt3 16gb'.
Plz help.

Take it to the nearest service centre for RMA.

Tell them it is manufacturing defect.