How is Asus after sales service these days?

5 posts · originally from https://geek.digit.in/community/threads/how-is-asus-after-sales-service-these-days.197332/

Hello friends,

I have just purchased Asus X555YA from Amazon @ Rs 20k for general use.

*www.spectell.com/wp-content/uploads/2016/03/Asus-X555YA-XX074T-2.jpeg

How is Asus after sales service these days?

AMD A6-7310 processor @ 2 GHz (4 cores)
4 GB DDR3 1600 MHz RAM
500 GB 5400 HDD
15.6" screen

The laptop might reach me tomorrow. But now I just thought about after sales service.

Is Asus ASS good? or Bad? Should I keep my order or cancel it?

Any input is appreciated.

Thanks

it's good..
just stay away from there routers

funskar said:
it's good..
just stay away from there routers

Many people don't trust Asus service. So, I had to cancel this beautiful laptop. Instead, I bought a Dell Inspiron 3541 which has similar specs, but is an ugly box, all because warranty support. It will be delivered today via snapdeal.

AndroidFan said:
Many people don't trust Asus service. So, I had to cancel this beautiful laptop. Instead, I bought a Dell Inspiron 3541 which has similar specs, but is an ugly box, all because warranty support. It will be delivered today via snapdeal.

I own a DELL 14 Inspiron 5447 laptop.DELL service is extremely impeccable.No worries just forget.

But for a price point you were purchasing a very good laptop from ASUS. At least ASUS Hardware currently rules the roost,particularly the laptop/notebook aspect.
Of course your judgement and choice is always yours and that's honoured. Ultimate thing is your peace in mind and the gratification,which everybody has their own accordingly.

Had a problem with the headphone jack on my laptop, went to Rashi service center, expecting the worst.

Result: Motherboard replaced, all problems fixed in 4 working days.

I am quite surprised, to say the least. But this is good.

If you are wondering, turnaround time is similar or slightly more for HP, Dell, etc.