Impressive Sennheiser Service

11 posts · originally from https://geek.digit.in/community/threads/impressive-sennheiser-service.159500/

Hello all.

I own a pair of Sennheiser CX 180 which I bought last November.

Around 4 days back I had emailed Sennheiser asking for Ear buds for my CX 180 as I had lost two pairs and the one which I was using was damaged.

And got this reply-

*i1068.photobucket.com/albums/u442/thetechfreak/Capture.jpg

and just now I received my Earbuds through Courier in a neatly packed envelope.

A huge thanks to them

Impressed by this quick and prompt service

If it is applicable for other models that are a year old..

My Sennheiser PMX 60 headset had lost the ear buds..

For free ?

They replaced my old cx-180 with newer model cx-180 street II and now it's sound a lot better.

can I get their e-mail?
I want to update the warranty of my mx370 earbuds

info[at]sennheiserindia.com

If this service valid for products under warranty only...?

Gauravs90 said:
They replaced my old cx-180 with newer model cx-180 street II and now it's sound a lot better.

Why did you have it replaced? Any problem, or just for the heck of it?

If I remember correctly, my CX180 is yet to see it's first birthday. Will I get new eartips if I write to them ( I lost one set during my Coorg trip

) ?

Just what is expected of Sennheiser *www.thinkdigit.com/forum/service-rma-watch/153563-sennheiser-service-really-impressed.html

trublu said:
Why did you have it replaced? Any problem, or just for the heck of it?

low sound from left earpiece...

This is really awesome service!
Congrats!