DIGIT-ARC read-only archive · snapshot: July 23, 2026

IRCTC improved, finally !

111 posts · originally from https://geek.digit.in/community/threads/irctc-improved-finally.184396/

dashing.sujay
dashing.sujay Original post #1
Jun 5, 2014 at 12:47 PM
Well, how quick do you remember booking a tatkal ticket on IRCTC ? Been booking for years, I get to book every now and then a tatkal ticket, every week (coincidentally), so my experience said anything below 10:10 was very good; luck was on your side.

But yesterday, I booked one at 10:05. Saw that IRCTC had introduced a new site which was very very fast (same as TDF or any normal site), that too at the time of peak load (tatkal hours).

And today, I booked a ticket at 10:02. I wasn't believing my eyes.

Many other people are having same experience, so it pretty much says that I wasn't lucky. IRCTC has really done something. Great.

Achche din ?

PS: A down side of this is the people queuing overnight at station counters will be easily outperformed by the e prowess, which I have always admitted is not good for majority. I'm not saying that IRCTC shouldn't have improved, but this good wasn't required. A balance has to be made between load of the server and the respective allotment of the tickets to cater both groups.
Hrishi
Hrishi #2
Jun 5, 2014 at 2:24 PM
Oh...really ???? I will give it a try then... This is like a surprise.
This was desperately needed.
sujoyp
sujoyp #3
Jun 5, 2014 at 2:37 PM
yaah its much better...I have visited 3 time in last one week and its quick enough
W
Jun 5, 2014 at 2:43 PM
is this really true?i never booked tatkal ticket but the last few times(in april & may) i tried irctc site ~10:30AM it was slow so i automatically assumed tatkal ticket chance is very low.for normal tickets i agree site opens faster than before.
sling-shot
Jun 5, 2014 at 2:45 PM
Link please.
H
hsr #6
Jun 5, 2014 at 3:09 PM
In my personal opinion, the tatkal system should not exist in the first place. Sure, it serves as the last minute option for the many but is it really the case?
I've had the joy of travelling in general to Bangalore because the tatkal queue was too long. The frustration of people is immense I tell you. Everyone on that queue said this "If only the site loaded faster, I'd have never been here".
A
Jun 5, 2014 at 3:18 PM
Yeah.. just today, my friend tried to open irctc, at 10:30.. I laughed, it is not even possible to login at this time. but my surprise, it was logged in and Searching train was smooth.

I could not proceed further due to the stupid irctc restriction, 2 Taatkal ticket from same IP during 10-12 A.M (I was trying from office). But it is really fast now. May be all the people got frustrated and left booking from irctc.. :twisted:
dashing.sujay
Jun 5, 2014 at 3:38 PM
Link please.

What for ? This is not a news.

In my personal opinion, the tatkal system should not exist in the first place. Sure, it serves as the last minute option for the many but is it really the case?
I've had the joy of travelling in general to Bangalore because the tatkal queue was too long. The frustration of people is immense I tell you. Everyone on that queue said this "If only the site loaded faster, I'd have never been here".

You contradict yourself. Tatkal is a boon for last minute travellers. Most of the plan is execeuted normally within a week or max 10 days, and then you find out that there are no tickets available. Tatkal kicks in there. It's a life saver.

Problem is our population. No matter how much trains you introduce, how much boggies you attach, they will still be full upto the brim. So the urgent travellers will always find themselves no where to go.

And for frustration, if 2 lakh people on any day rant about site being slower, then 10 lakh people also rant about queue being longer & longer and, slower.

- - - Updated - - -

----

For people doubting, please go ahead and try, but don't blame me when luck kicks your ass :p

Earlier, to book a tatkal ticket, you had to be logged in before 9:45 or max :50, otherwise you just won't be able to. And once the timer hit 9:59, that moving circle went into an infinite loop with a run time error. :|
H
hsr #9
Jun 5, 2014 at 4:44 PM
See, what I meant is tatkal system is not what we should have imo, just a single waiting queue. People who book online will be clubbed with people who take tickets from the stations. Introduce a token system that puts both of them in the same list and we have a solution?
TheSloth
TheSloth #10
Jun 5, 2014 at 7:57 PM
[MENTION=22610]hsr[/MENTION]: If person is cripple and his/her home is far from railway station then ebooking comes to use.
M
Jun 5, 2014 at 8:14 PM
this might give a solution : only a part of the Tickets are available online.

Can we book tatkal via phone ?
that would have been better for people living in remote areas , far away from tatkal booking stations.

- - - Updated - - -

checked the website, it hasn't changed its the same one :rolleyes:
BTW, I checked only the interface.
ravi847
ravi847 #12
Jun 5, 2014 at 8:32 PM
The website has a special version which shows up only when you try to open the site during the tatkal hours..
People who wish to book tatkal ticket should use that e-wallet option and transfer some money in it so that your transaction is fast.
The ticket is not booked until the transaction is completed and Irctc has processed it.
kaz
kaz #13
Jun 6, 2014 at 12:32 AM
[MENTION=22610]hsr[/MENTION]: If person is cripple and his/her home is far from railway station then ebooking comes to use.

hehe I have never visited a booking counter...And believe me for the past 4years I would have booked around 50tickets actually more than that

- - - Updated - - -

Cross checked 15 tickets since 3rd April'14 only :p

- - - Updated - - -

BTW new site is cool and fast..Wasn't there 3-4 days ago....
V
Vignesh B #14
Jun 6, 2014 at 11:03 AM
Wow, mission accomplished. Bought a tatkal ticket by 10:05am. And probably I was the last one to get the ticket as there was a single ticket remaining when the payment stage had reached. IRCTC does seem to be improved by leaps and bounds.
Today, morning only me and my Dad were discussing on how to get a ticket, as here the queue for tatkal seem to start 2 days before only! That is to book on 6th, you need to stand in the queue from 4th night only. :eek:
Read this thread in the morning, told my Dad to lets give a try. We don't have anything to lose.
I don't usually use IRCTC to book tatkal except when its on some low traffic route and is off-season. The main reason being that the tickets gets over by 10:05 or maximum 10:10 in the routes that I need to travel and the queue is not so long in the counter inside the campus(except days like today - holidays+ counselling) and IRCTC doesn't budge until 11am.
kaz
kaz #15
Jun 6, 2014 at 11:17 AM
Wow, mission accomplished. Bought a tatkal ticket by 10:05am. And probably I was the last one to get the ticket as there was a single ticket remaining when the payment stage had reached. IRCTC does seem to be improved by leaps and bounds.
Congrats :clap2:

Today, morning only me and my Dad were discussing on how to get a ticket, as here the queue for tatkal seem to start 2 days before only! That is to book on 6th, you need to stand in the queue from 4th night only. :eek:
What? Who does that? Why don't they start travelling on foot since then :-?
V
Vignesh B #16
Jun 6, 2014 at 11:23 AM
What? Who does that? Why don't they start travelling on foot since then :-?
Usually its students who come to the counter inside the campus. And plenty of them are from far off places.
You need to stand in queue for 2 days + 2-3 days travel. almost a week gone!
Air travel is good but only if your luggage is sparse.
kaz
kaz #17
Jun 6, 2014 at 11:28 AM
Usually its students who come to the counter inside the campus. And plenty of them are from far off places.
You need to stand in queue for 2 days + 2-3 days travel. almost a week gone!
Air travel is good but only if your luggage is sparse.

Here at my place I have heard people sleep in queue outside the counter a night before...But 2 days in queue its horrible...
W
Jun 6, 2014 at 11:32 AM
here(UP) people hire other people to stand in tatkal queue & change place when hired person reach counter after spending a day or night.now railway officials are installing cameras to take pictures of people in queue to stop this practice.
kaz
kaz #19
Jun 6, 2014 at 11:41 AM
here(UP) people hire other people to stand in tatkal queue & change place when hired person reach counter after spending a day or night.now railway officials are installing cameras to take pictures of people in queue to stop this practice.

What's the problem? A poor will earn his bread and butter standing in the queue... Instead they should not allow any queue before a certain time in the morning...
A
Jun 6, 2014 at 11:43 AM
The website has a special version which shows up only when you try to open the site during the tatkal hours..
People who wish to book tatkal ticket should use that e-wallet option and transfer some money in it so that your transaction is fast.
The ticket is not booked until the transaction is completed and Irctc has processed it.

eWallet is not available for tatkal booking.
Hrishi
Hrishi #21
Jun 6, 2014 at 12:05 PM
What's the problem? A poor will earn his bread and butter standing in the queue... Instead they should not allow any queue before a certain time in the morning...
It's a big problem. A big one , indeed.
There are other ways too to earn bread and butter.
H
hsr #22
Jun 6, 2014 at 12:38 PM
[MENTION=22610]hsr[/MENTION]: If person is cripple and his/her home is far from railway station then ebooking comes to use.

Did you even ready my post?
W
Jun 6, 2014 at 12:45 PM
[MENTION=121890]kaz[/MENTION],that's exploiting the poor.imagine a genuine hard working person,need to make a tatkal booking,standing in queue for hours while another person with more money simply hiring a poor person to stand in queue for him while he sits comfortably at home.does this sound fair to you?
H
hsr #25
Jun 6, 2014 at 1:55 PM
Read them again. To queue means to go one by one where the first gets served first and last gets served last, not people stacking behind each other.

I suggested to "club" the online booking services and the tatkal ticket counters in stations through a unified token system. Not to eliminate the e-booking service.
dashing.sujay
Jun 6, 2014 at 1:55 PM
Wow, mission accomplished. Bought a tatkal ticket by 10:05am. And probably I was the last one to get the ticket as there was a single ticket remaining when the payment stage had reached. IRCTC does seem to be improved by leaps and bounds.
Read this thread in the morning, told my Dad to lets give a try. We don't have anything to lose.
I don't usually use IRCTC to book tatkal except when its on some low traffic route and is off-season. The main reason being that the tickets gets over by 10:05 or maximum 10:10 in the routes that I need to travel and the queue is not so long in the counter inside the campus(except days like today - holidays+ counselling) and IRCTC doesn't budge until 11am.

You unlocked a new achievement ;)

Today, morning only me and my Dad were discussing on how to get a ticket, as here the queue for tatkal seem to start 2 days before only! That is to book on 6th, you need to stand in the queue from 4th night only. :eek:

This is unbelievable. How long is the queue ? And what do you mean by 2-3 days of travel (in your next post)?
TheSloth
TheSloth #27
Jun 6, 2014 at 2:02 PM
Read them again. To queue means to go one by one where the first gets served first and last gets served last, not people stacking behind each other.

I suggested to "club" the online booking services and the tatkal ticket counters in stations through a unified token system. Not to eliminate the e-booking service.

I didn't get you. So people who book online also have to go and get tokens?
H
hsr #28
Jun 6, 2014 at 2:20 PM
Leave it, not worth my time to explain it in detail.
Guy A prebooks ticket online at 10:00 > get token #30
Guy B prebooks ticket from station at 10:01 > gets token #31
For all tickets available, lower tokens are allocated tickets. For all cancelled tickets, lower tokens are allocated tickets.
(what if both at 10:00? Server concurrency will handle it)

p.s. once again, token means something that is given in place as assurance to something else. Not the tokens you punch out to get in queue at a bank.
kaz
kaz #29
Jun 6, 2014 at 2:21 PM
It's a big problem. A big one , indeed.
There are other ways too to earn bread and butter.

:shock:

- - - Updated - - -

[MENTION=121890]kaz[/MENTION],that's exploiting the poor.imagine a genuine hard working person,need to make a tatkal booking,standing in queue for hours while another person with more money simply hiring a poor person to stand in queue for him while he sits comfortably at home.does this sound fair to you?

Yeah right :)
V
Vignesh B #30
Jun 6, 2014 at 2:50 PM
This is unbelievable. How long is the queue ? And what do you mean by 2-3 days of travel (in your next post)?
Usually this happens only during this season and during the winter term break.
Here, in the counter only 1 staff is present, and usually 90% of queue consists of students going back home. Poor them, they lie on the road outside as the counter closes at 8pm outside. Fortunately,the counter is present on a dead end of the campus. Till last year, during the holiday season, people used to write down their names on a piece of paper a day or two before the date of booking and hand it over to the security guard at the counter and come around 8am on the day of booking. But this year some of the staff and students made a furore saying that it is injustice to the people staying overnight at the counter.
Buying from the counter present at the station is a no-no for most staffs and students as usually the queue is crowded by those illegal agents and other people standing for their respective bosses. Rarely will you find a legitimate traveler there. Also the place is utterly filthy.
Most of my travel by train include going to Kerala or Tamil Nadu, which takes around 46-48 hours. Add to that the 5 hours from Roorkee to Delhi.
Vyom
Vyom #31
Jun 6, 2014 at 3:47 PM
Well I would like to quote a reply from Quora on IRCTC. This was written by Dhananjay Sathe, and I take no credit.

Dhananjay Sathe, Platform Developer & Operations Engineer @Directi

Thanks for the A2A Akhil

Contrary to popular belief IRCTC is perhaps a compounded problem.

Sheer volumes and complexity

  • They are the biggest E-Commerce Site in the country, about 2x the nett sales of Flipkart.com the next name on that list AFAIK. The sort of demand they see in the peak tatkal booking hours I suspect is orders of magnitude higher than what flipkart can handle. For instance something as small (relatively) as the recent Moto-E launch in India took down flipkart infrastructure ( Flipkart server crashes as Motorola Moto E goes on sale ).
  • Over 8 billion trips per year are undertaken in Indian Railways and bulk of the booking happens through this system. Even on a record-breaking day, Amazon only sold 13.5 million items worldwide, whereas Indian Railways on the whole sells more than 21 million tickets on any average day. The electronic system was put in place in the 80s and has since received multiple incremental updates.

  • Of these, IRCTC books around 250 million tickets per annum. It operates just the outermost web layer. So, while webserver configurations, website architecture, and other improvements will play a role, problems with booking a ticket are spread across every layer up to the database. Moreover, the failures at each stage of booking compound because a person who failed at the last step will start afresh right from log in.
  • The problem is not just the insufficiently responsive ticketing interface, but the huge demand-supply ratio. Even if the whole process was totally seamless, we would’ve only ensured that the first 20 million or so people got their tickets every day, but 3 times as many people will still be left without a reservation.

Bottlenecks and solutions

Technical -

Seat selection

  • Also the railway system is far more complex then say a straight forward purchase from amazon or a Google search.Tickets are commodities, while seats and berths are not! This adds to the complexity. Let’s say Amazon had an inventory of a million toothbrushes and 2 million people try to buy the same item. I’m assuming they’ll just need to decrement the counter and complete the transaction with buyers on a first-come first-served basis, without worrying about which exact toothbrush will go to whom (at the time of sale). In contrast, Indian Railways offers a precisely labelled berth or seat to a ticket buyer.
  • In database terms, a row-level lock is obtained on the berth, while thousands of transactions compete for that! A better way would be to sell tickets first and allot the berths later. If passengers can handle the sophistication, they can even do a check-in later, but I think we’re still quite some time away from that. The current logic for berth preference can be retained, but applied as a separate step. In reservation centres, there can be a separate berth allotment counter for confirmed ticket holders.
  • This could use a stateful precompute algorithm that generates the next candidate seat and provides it dynamically. Then generates the next one as a background async process.
Payments

  • Another huge bottleneck is in processing payments. It involves a series of menu selections by users each causing pages to load followed by complex handshakes between IRCTC, third party gateways, and the banks, security checks and so on. Each step is prone to failures too. On the whole, 29% of attempted payments failed.
  • Why not deduct money before ticket booking begins for the day and return it if booking is unsuccessful? Actually, IRCTC is instead considering a smarter move by which passengers can keep prepaid cash with them. Apart from the obvious performance improvement, the economic implications are huge. Imagine crores of rupees lying with them without a need to pay interest? Already, Indian Railways benefits from having an Advance Reservation Period of 4 months. Together, effectively, passenger money is deposited several months in advance. Remember Dell?
  • Possibly they could have credit cards on file . Google Play, Itunes and many others already do this, your next ticket could be a couple of clicks away, EVEN ON MOBILE !
Database

  • It becomes apparent a lot of this is to do with their database architecture they perhaps could implement a beefier database cluster with ample replication and sharding. A lot of the work is read bound and this could most certainly be improved.
  • If the database and application layers are appropriately coupled it should be possible to implement some sort of active caching, thus minimising rapid read impact without losing out on data validity.
  • A lot of the sporadic load comes around the tatkal tickets. This is a tiny fraction of the huge data open to booking. A good architecture would be to to shard this critical hot data into highly optimised database that would be tuned for concurrent locks and writes and offer high availability for read throughputs. Also tune your application to handle this separately optimised for the job at hand. Use beefy hardware for the same (plenty of ram,cpu network bandwidth etc)

Application Design and Architecture


  • Toss out the monolithic web app and validation system
  • USING A CMS for this scale is (IRCTC uses BroadVision’s CMS) an epic fail
  • Ditch the Windows Stack , Move to Unix based environments, enable Gzip compression , use stuff like Flashcache, HA-Proxy, Docker dynamic scaling deployments depending on the time of the day. For instance add 5x the power during peak. Use a combination of Cloud on demand and self hosted infra for best results.
  • Remove banner adverts, they as the railways should not need this , keep a clean minimal interface that does the job.
  • Move the session handling into another layer and should be much more graceful. The load of the 10 min timeout in a mainloop for instance is perhaps one of the main reason for many screwups.
  • Break up critical parts into modules that are designed to scale horizontally provided the right hardware.
  • CDN for static content with multi host and redundant bandwidth across locations in the country,
  • Revamp the core api to be data driven, off load client logic into the web browser using something like Backbone or Angular - this achieves 2 things, api can be rigorously tested and hardened. Ui can be offloaded to another team that specializes in it , get better UI , easier to extend and open up possibilities for a much better api driven mobile client
Hardware & Networking


  • Update the database cluster for sure and most of the architecture that can no longer support these workloads.

  • Add edge points in all major cities and aptly geo located centres to minimise the response time (this would need a decoupled app imho for best results)
  • Sorry EC2 is no magic word like a lot of people suggest , EC2 would be a poor choice for IRCTC given where their traffic and business is based off.
  • Perhap at certain time use a Cloud hybrid deployment, you can use the elasticity of the cloud to meet peak requirements that are sporadic. If the demand is consistently at similar levels, add new physical hardware to your DC not to the cloud.
  • Add an Peakflow/Arbor and handle DDOS mitigation abilities as i suspect the railways site is victim to plenty given their importance. I would choose a device over other techniques as the 2x latencies introduced to mitigators/scrubbing centers (none in India) would just kill the purpose.
  • Dedicated redundant Bandwidth from multiple ISP , possible multihost.They always seem to choke on this, besides DDoS mitigation requires plenty of it. They are a sizable organization and should be able to get that from govt and non govt players


NON TECHNICAL

Yes IRCTC is at the end of the day a public sector body, here are some of the usual suspects

  • Bureaucracy in every step - delays getting the required people, hardware and technical expertise to fix the issue once and for all
  • Lack of political will to fix the irctc system to create a bias for the chap at the counter .
  • Possible corruption that benefits from a bad IRCTC experience such as the network of travel operators and agents with political connections/lobbies to ensure they stay in business.
  • Lack of funds
  • The top down culture could have put some people averse to change and ones lacking the technical inclination required so this may not feature on their priority list or could be fooled by the software vendor into sub standard software CMS running on a windows stack ;)

This awesome article by Sundar Lakshmanan was the inspiration to the answer.Five things IRCTC ticketing site must fix: A geek's wishlist for IRCTC/Indian Railways - NextBigWhat. It got me thinking as to how this issue can be resolved and come up with the numerous ideas. Feel free to suggest and add more , perhaps a sort of answer wiki.

Link to the original reply: *www.quora.com/Indian-Railways/What...C-website-to-be-so-slow-and-unpleasant-to-use

And hence, any kind of reform IRCTC does is appreciated.
dashing.sujay
Jun 6, 2014 at 5:35 PM
^I have already read that and it largely doesn't applies, practically.
anirbandd
anirbandd #33
Jun 6, 2014 at 8:47 PM
Well I would like to quote a reply from Quora on IRCTC. This was written by Dhananjay Sathe, and I take no credit.

Dhananjay Sathe, Platform Developer & Operations Engineer @Directi

Thanks for the A2A Akhil

Contrary to popular belief IRCTC is perhaps a compounded problem.

Sheer volumes and complexity

  • They are the biggest E-Commerce Site in the country, about 2x the nett sales of Flipkart.com the next name on that list AFAIK. The sort of demand they see in the peak tatkal booking hours I suspect is orders of magnitude higher than what flipkart can handle. For instance something as small (relatively) as the recent Moto-E launch in India took down flipkart infrastructure ( Flipkart server crashes as Motorola Moto E goes on sale ).
  • Over 8 billion trips per year are undertaken in Indian Railways and bulk of the booking happens through this system. Even on a record-breaking day, Amazon only sold 13.5 million items worldwide, whereas Indian Railways on the whole sells more than 21 million tickets on any average day. The electronic system was put in place in the 80s and has since received multiple incremental updates.

  • Of these, IRCTC books around 250 million tickets per annum. It operates just the outermost web layer. So, while webserver configurations, website architecture, and other improvements will play a role, problems with booking a ticket are spread across every layer up to the database. Moreover, the failures at each stage of booking compound because a person who failed at the last step will start afresh right from log in.
  • The problem is not just the insufficiently responsive ticketing interface, but the huge demand-supply ratio. Even if the whole process was totally seamless, we would’ve only ensured that the first 20 million or so people got their tickets every day, but 3 times as many people will still be left without a reservation.

Bottlenecks and solutions

Technical -

Seat selection

  • Also the railway system is far more complex then say a straight forward purchase from amazon or a Google search.Tickets are commodities, while seats and berths are not! This adds to the complexity. Let’s say Amazon had an inventory of a million toothbrushes and 2 million people try to buy the same item. I’m assuming they’ll just need to decrement the counter and complete the transaction with buyers on a first-come first-served basis, without worrying about which exact toothbrush will go to whom (at the time of sale). In contrast, Indian Railways offers a precisely labelled berth or seat to a ticket buyer.
  • In database terms, a row-level lock is obtained on the berth, while thousands of transactions compete for that! A better way would be to sell tickets first and allot the berths later. If passengers can handle the sophistication, they can even do a check-in later, but I think we’re still quite some time away from that. The current logic for berth preference can be retained, but applied as a separate step. In reservation centres, there can be a separate berth allotment counter for confirmed ticket holders.
  • This could use a stateful precompute algorithm that generates the next candidate seat and provides it dynamically. Then generates the next one as a background async process.
Payments

  • Another huge bottleneck is in processing payments. It involves a series of menu selections by users each causing pages to load followed by complex handshakes between IRCTC, third party gateways, and the banks, security checks and so on. Each step is prone to failures too. On the whole, 29% of attempted payments failed.
  • Why not deduct money before ticket booking begins for the day and return it if booking is unsuccessful? Actually, IRCTC is instead considering a smarter move by which passengers can keep prepaid cash with them. Apart from the obvious performance improvement, the economic implications are huge. Imagine crores of rupees lying with them without a need to pay interest? Already, Indian Railways benefits from having an Advance Reservation Period of 4 months. Together, effectively, passenger money is deposited several months in advance. Remember Dell?
  • Possibly they could have credit cards on file . Google Play, Itunes and many others already do this, your next ticket could be a couple of clicks away, EVEN ON MOBILE !
Database

  • It becomes apparent a lot of this is to do with their database architecture they perhaps could implement a beefier database cluster with ample replication and sharding. A lot of the work is read bound and this could most certainly be improved.
  • If the database and application layers are appropriately coupled it should be possible to implement some sort of active caching, thus minimising rapid read impact without losing out on data validity.
  • A lot of the sporadic load comes around the tatkal tickets. This is a tiny fraction of the huge data open to booking. A good architecture would be to to shard this critical hot data into highly optimised database that would be tuned for concurrent locks and writes and offer high availability for read throughputs. Also tune your application to handle this separately optimised for the job at hand. Use beefy hardware for the same (plenty of ram,cpu network bandwidth etc)

Application Design and Architecture


  • Toss out the monolithic web app and validation system
  • USING A CMS for this scale is (IRCTC uses BroadVision’s CMS) an epic fail
  • Ditch the Windows Stack , Move to Unix based environments, enable Gzip compression , use stuff like Flashcache, HA-Proxy, Docker dynamic scaling deployments depending on the time of the day. For instance add 5x the power during peak. Use a combination of Cloud on demand and self hosted infra for best results.
  • Remove banner adverts, they as the railways should not need this , keep a clean minimal interface that does the job.
  • Move the session handling into another layer and should be much more graceful. The load of the 10 min timeout in a mainloop for instance is perhaps one of the main reason for many screwups.
  • Break up critical parts into modules that are designed to scale horizontally provided the right hardware.
  • CDN for static content with multi host and redundant bandwidth across locations in the country,
  • Revamp the core api to be data driven, off load client logic into the web browser using something like Backbone or Angular - this achieves 2 things, api can be rigorously tested and hardened. Ui can be offloaded to another team that specializes in it , get better UI , easier to extend and open up possibilities for a much better api driven mobile client
Hardware & Networking


  • Update the database cluster for sure and most of the architecture that can no longer support these workloads.

  • Add edge points in all major cities and aptly geo located centres to minimise the response time (this would need a decoupled app imho for best results)
  • Sorry EC2 is no magic word like a lot of people suggest , EC2 would be a poor choice for IRCTC given where their traffic and business is based off.
  • Perhap at certain time use a Cloud hybrid deployment, you can use the elasticity of the cloud to meet peak requirements that are sporadic. If the demand is consistently at similar levels, add new physical hardware to your DC not to the cloud.
  • Add an Peakflow/Arbor and handle DDOS mitigation abilities as i suspect the railways site is victim to plenty given their importance. I would choose a device over other techniques as the 2x latencies introduced to mitigators/scrubbing centers (none in India) would just kill the purpose.
  • Dedicated redundant Bandwidth from multiple ISP , possible multihost.They always seem to choke on this, besides DDoS mitigation requires plenty of it. They are a sizable organization and should be able to get that from govt and non govt players


NON TECHNICAL

Yes IRCTC is at the end of the day a public sector body, here are some of the usual suspects

  • Bureaucracy in every step - delays getting the required people, hardware and technical expertise to fix the issue once and for all
  • Lack of political will to fix the irctc system to create a bias for the chap at the counter .
  • Possible corruption that benefits from a bad IRCTC experience such as the network of travel operators and agents with political connections/lobbies to ensure they stay in business.
  • Lack of funds
  • The top down culture could have put some people averse to change and ones lacking the technical inclination required so this may not feature on their priority list or could be fooled by the software vendor into sub standard software CMS running on a windows stack ;)

This awesome article by Sundar Lakshmanan was the inspiration to the answer.Five things IRCTC ticketing site must fix: A geek's wishlist for IRCTC/Indian Railways - NextBigWhat. It got me thinking as to how this issue can be resolved and come up with the numerous ideas. Feel free to suggest and add more , perhaps a sort of answer wiki.

Link to the original reply: *www.quora.com/Indian-Railways/What...C-website-to-be-so-slow-and-unpleasant-to-use

And hence, any kind of reform IRCTC does is appreciated.

^I have already read that and it largely doesn't applies, practically.

well, its a very deep insight
gagan_kumar
Jun 7, 2014 at 4:38 AM
Well, how quick do you remember booking a tatkal ticket on IRCTC ? Been booking for years, I get to book every now and then a tatkal ticket, every week (coincidentally), so my experience said anything below 10:10 was very good; luck was on your side.

But yesterday, I booked one at 10:05. Saw that IRCTC had introduced a new site which was very very fast (same as TDF or any normal site), that too at the time of peak load (tatkal hours).

And today, I booked a ticket at 10:02. I wasn't believing my eyes.

Many other people are having same experience, so it pretty much says that I wasn't lucky. IRCTC has really done something. Great.

Achche din ?

PS: A down side of this is the people queuing overnight at station counters will be easily outperformed by the e prowess, which I have always admitted is not good for majority. I'm not saying that IRCTC shouldn't have improved, but this good wasn't required. A balance has to be made between load of the server and the respective allotment of the tickets to cater both groups.

well idk much about tatkal but it should open first for offline ticket booking then online like 1 hour difference should suffice ..........
anirbandd
anirbandd #35
Jun 7, 2014 at 4:38 PM
^ reason??
G
Jun 7, 2014 at 5:34 PM
so ache din has come.

Thank u modi. :-D
anirbandd
anirbandd #37
Jun 7, 2014 at 6:35 PM
modi??

:lol: :troll:
W
Jun 7, 2014 at 7:38 PM
actually this might be true.cbi unearthed a group of booking agents who had managed to install their own booking software directly linked to one of the booking terminal inside mumbai railways office resulting in almost zero public access to tatkal tickets on that server during booking hours.it was suspected that there were other groups hijacking booking servers in such manner.of course none of this is possible without the involvement of railway officials.maybe because of new govt such things have stopped finally freeing much of the tatkal tickets which were earlier pocketed exclusively by booking agents in such groups.
anirbandd
anirbandd #39
Jun 7, 2014 at 8:00 PM
in such short time?? c'mon!!
W
Jun 7, 2014 at 8:18 PM
it is just software hack.all it needs to stop working is a few clicks & keystrokes.it is completely possible.
dashing.sujay
Jun 7, 2014 at 9:35 PM
well idk much about tatkal but it should open first for offline ticket booking then online like 1 hour difference should suffice ..........

You should comment such things after thinking. Do you know for how long tatkal remains ? Most of the prominent routes are finished up under 10 mins.
gagan_kumar
Jun 8, 2014 at 2:22 PM
You should comment such things after thinking. Do you know for how long tatkal remains ? Most of the prominent routes are finished up under 10 mins.

well thinking about people waiting in queues like before 5-6 hours of opening tatkal at reservation center i made that comment while on the other hand people simply register a ticket on click of a button..........
W
Jun 8, 2014 at 5:22 PM
people do not simply get a tatkal ticket online(at least not earlier).there were many jokes about it(surviving in a battlefield is easier kind).even now all you get is 10 minutes & if you face even a slight connection issue your chance is gone.people on counter at least have a guarantee that they will get a tatkal ticket when their number comes.
dashing.sujay
Jun 9, 2014 at 7:27 PM
One more thing-

Even though the server load has been greatly reduced, but the new site is adding cheery on the cake. Sad part is that the new version of site isn't available to all users, may be on a random basis.

Like it isn't available for my id, so I have to use someone else's id to login. The old version site becomes a bit slow during tatkal hours, much faster than before though, but no where near to the new version site.

I'm talking about this, when talking about new version of site; you should get this after logging in-

*imgur.com/4Z2JqBb.jpg
V
Vignesh B #45
Jun 9, 2014 at 7:33 PM
Even my ID hasn't got the new login, so am using my Mom's ID. One thing peculiar, is that the initial login takes a lot of time as compared to the old login. After that its much faster.
But the payment options have been greatly reduced(read removal of options like Axis bank, IOB and a lot others due to absence of payment gateways etc). They support only a couple of debit cards, credit cards. Net baking is like before only.
Vyom
Vyom #46
Jun 9, 2014 at 7:43 PM
I never saw that page dashing.sujay, but I did see this after I select the "submit" button:

*i.minus.com/iBRGMaTs1Sm7j.JPG

If you get something other than this after press "Proceed for booking" that would be news!
V
Vignesh B #47
Jun 9, 2014 at 7:47 PM
^^ The new login is a continuation of the screenshot that you've given. In the old login, after you click book now, it goes back to the standard IRCTC passenger details page. In the new interface its a continuation of the above screenshot.
Also I get this train info page(like the one in the screenshot) at random times, and at other times I get the old screen with a waiting circle image.

Old interface
*i60.tinypic.com/103sdfr.jpg

New interface
*i57.tinypic.com/2d1vbds.png
G
Jun 10, 2014 at 11:18 AM

Well dude Modi does have strong control over bureaucracy and good leadership.
He does know how to market as well as deliver.Let me inform you why its modi effect -

1.
Read this article:
It was the summer of 1990. As Indian Railway (Traffic) Service probationers, my friend and I travelled by train from Lucknow to Delhi. Two MPs were also travelling in the same bogie. That was fine, but the behaviour of some 12 people who were travelling with them without reservation was terrifying. They forced us to vacate our reserved berths and sit on the luggage, and passed obscene and abusive comments. We cowered in fright and squirmed with rage. It was a harrowing night in the company of an unruly battalion; we were on edge, on the thin line between honour and dishonour. All other passengers seemed to have vanished, along with the Travelling Ticket Examiner.

We reached Delhi the next morning without being physically harmed by the goons, though we were emotionally wrecked. My friend was so traumatised she decided to skip the next phase of training in Ahmedabad and stayed back in Delhi. I decided to carry on since another batchmate was joining me. (She is Utpalparna Hazarika, now Executive Director, Railway Board.) We boarded an overnight train to Gujarat’s capital, this time without reservations as there wasn’t enough time to arrange for them. We had been wait-listed.

We met the TTE of the first class bogie, and told him how we had to get to Ahmedabad. The train was heavily booked, but he politely led us to a coupe to sit as he tried to help us. I looked at the two potential co-travellers, two politicians, as could be discerned from their white khadi attire, and panicked. “They’re decent people, regular travellers on this route, nothing to worry,” the TTE assured us. One of them was in his mid-forties with a normal, affectionate face, and the other in his late-thirties with a warm but somewhat impervious expression. They readily made space for us by almost squeezing themselves to one corner.

They introduced themselves: two BJP leaders from Gujarat. The names were told but quickly forgotten as names of co-passengers were inconsequential at that moment. We also introduced ourselves, two Railway service probationers from Assam. The conversation turned to different topics, particularly in the areas of History and the Polity. My friend, a post-graduate in History from Delhi University and very intelligent, took part. I too chipped in. The discussion veered around to the formation of the Hindu Mahasabha and the Muslim League.

The senior one was an enthusiastic participant. The younger one mostly remained quiet, but his body language conveyed his total mental involvement in what was being discussed, though he hardly contributed. Then I mentioned Syama Prasad Mookerjee’s death, why it was still considered a mystery by many. He suddenly asked: “How do you know about Syama Prasad Mookerjee?” I had to tell him that when my father was a post-graduate student in Calcutta University, as its Vice-Chancellor he had arranged a scholarship for the young man from Assam. My father often reminisced about that and regretted his untimely death [in June 1953 at the age of 51].

The younger man then almost looked away and spoke in a hushed tone almost to himself: “It’s good they know so many things ...”

Suddenly the senior man proposed: “Why don’t you join our party in Gujarat?” We both laughed it off, saying we were not from Gujarat. The younger man then forcefully interjected: “So what? We don’t have any problem on that. We welcome talent in our State.” I could see a sudden spark in his calm demeanour.

The food arrived, four vegetarian thalis . We ate in silence. When the pantry-car manager came to take the payment, the younger man paid for all of us. I muttered a feeble ‘thank you’, but he almost dismissed that as something utterly trivial. I observed at that moment that he had a different kind of glow in his eyes, which one could hardly miss. He rarely spoke, mostly listened.

The TTE then came and informed us the train was packed and he couldn’t arrange berths for us. Both men immediately stood up and said: “It’s okay, we’ll manage.” They swiftly spread a cloth on the floor and went to sleep, while we occupied the berths.

What a contrast! The previous night we had felt very insecure travelling with a bunch of politicians, and here we were travelling with two politicians in a coupe, with no fear.

The next morning, when the train neared Ahmedabad, both of them asked us about our lodging arrangements in the city. The senior one told us that in case of any problem, the doors of his house were open for us. There was some kind of genuine concern in the voice or the facial contours of the otherwise apparently inscrutable younger one, and he told us: “I’m like a nomad, I don’t have a proper home to invite you but you can accept his offer of safe shelter in this new place.”

We thanked them for that invitation and assured them that accommodation was not going to be a problem for us.

Before the train came to a stop, I pulled out my diary and asked them for their names again. I didn’t want to forget the names of two large-hearted fellow passengers who almost forced me to revise my opinion about politicians in general. I scribbled down the names quickly as the train was about to stop: Shankersinh Vaghela and Narendra Modi.

I wrote on this episode in an Assamese newspaper in 1995. It was a tribute to two unknown politicians from Gujarat for giving up their comfort ungrudgingly for the sake of two bens from Assam. When I wrote that, I didn’t have the faintest idea that these two people were going to become so prominent, or that I would hear more about them later. When Mr. Vaghela became Chief Minister of Gujarat in 1996, I was glad. When Mr. Modi took office as Chief Minister in 2001, I felt elated. (A few months later, another Assamese daily reproduced my 1995 piece.) And now, he is the Prime Minister of India.

Every time I see him on TV, I remember that warm meal, that gentle courtesy, caring and sense of security that we got that night far from home in a train, and bow my head.

(The author is General Manager of the Centre for Railway Information System, Indian Railways, New Delhi. leenasarma@rediffmail.com)

She is GM of CRIS (Managing IRCTC)

Source



2. This guy is an IAS secretary and his tweet on modi meeting

*blogs.economictimes.indiatimes.com/ParthShastra/mediaresource/0f4933ce-da1d-436f-8b20-e20e36934fa3/tweetpic1.jpg

Source


I you don't get it ...god bless you :lol:

- - - Updated - - -

actually this might be true.cbi unearthed a group of booking agents who had managed to install their own booking software directly linked to one of the booking terminal inside mumbai railways office resulting in almost zero public access to tatkal tickets on that server during booking hours.it was suspected that there were other groups hijacking booking servers in such manner.of course none of this is possible without the involvement of railway officials.maybe because of new govt such things have stopped finally freeing much of the tatkal tickets which were earlier pocketed exclusively by booking agents in such groups.

Ya agree..this may happen and govt needs to investigate such things.
anirbandd
anirbandd #49
Jun 10, 2014 at 11:42 AM
Now i am not going to believe that in India even God can change something in the govt machinery in a year.

And Modi has been on the chair for what, 2 weeks??

Nope. This was not due to modi.
This change was in the pipeline long before he came into power. And it came out as he took his chair.

Take as you want, but this was not Modi's doing.
dashing.sujay
Jun 10, 2014 at 11:48 AM
Even my ID hasn't got the new login, so am using my Mom's ID. One thing peculiar, is that the initial login takes a lot of time as compared to the old login. After that its much faster.
But the payment options have been greatly reduced(read removal of options like Axis bank, IOB and a lot others due to absence of payment gateways etc). They support only a couple of debit cards, credit cards. Net baking is like before only.

I didn't face any login delays, it was as quick as a login could be.

I never saw that page dashing.sujay, but I did see this after I select the "submit" button:

*i.minus.com/iBRGMaTs1Sm7j.JPG

If you get something other than this after press "Proceed for booking" that would be news!

That site was introduced long ago (around some months). Even though it was fast as compared to the age old site of IRCTC, but still was a very marginal improvement.

See the second screenshot by Vignesh, that's the thing I'm talking about. There's no live session timer in the newest site. And a bit aesthetic/UI changes here and there.
Vyom
Vyom #51
Jun 10, 2014 at 12:20 PM
No timer in the new interface! :shock: So this *is* news!
What do you suggest? Make a new ID to see if I get the new interface?

Oftopic:
Btw, to Vignesh, please use a good image hosting site like, imgur or minus.com, where image if opened in new tab opens just the image not the whole site. Thanks.
dashing.sujay
Jun 10, 2014 at 12:35 PM
You may try. I really don't know on what basis are they pushing new site to random IDs.

See this and compare it with your screenshot-

*imgur.com/Qk5Tr1w.jpg


One more thing- If you enter "*irctc.co.in", then it opens no frills login page (which as intended for tatkal), but if you add www, it opens up the normal login page which is relatively slower. This implication shows how careless engineers at CRIS can be.

Also, do match the URL of mine with yours. Your should be something like jp.irctc.xxxxx versus mine as above.
Vyom
Vyom #53
Jun 10, 2014 at 12:47 PM
^ Yea. I get this jp.irctc something. So that means, for me only a part of the website where we actually find trains and book them is from the new one, VS, in your case complete site is new one. Well, I won't worry now much, since I *am* getting the new interface, doesn't matter if the wrapper is the old one! ;) :D
dashing.sujay
Jun 10, 2014 at 12:54 PM
^But this damn new site is so blazing fast. You ought to try this one.
V
Vignesh B #56
Jun 10, 2014 at 1:28 PM
I didn't face any login delays, it was as quick as a login could be.
At times , it is opening immediately as I tested now. But at other times, it takes upto 2-3 minutes to load.

Oftopic:
Btw, to Vignesh, please use a good image hosting site like, imgur or minus.com, where image if opened in new tab opens just the image not the whole site. Thanks.
Sorry. :oops:
Will do that from the next time.
kaz
kaz #57
Jun 10, 2014 at 6:01 PM
The best feature now is that if the payment gets stuck in middle and its unsuccessful then they display a page with all those booking details and I just have to choose the payment method and proceed...This new site is super cool :)
anirbandd
anirbandd #58
Jun 10, 2014 at 6:07 PM
^yes!

i hope it stays that way.
Vyom
Vyom #59
Jun 22, 2014 at 10:29 AM
So today when I login to IRCTC in the "RUSH HOUR" the site took a while to load. But when it did load, I was encountered with following screen. Needless to say, I was elated.

*i.minus.com/iD4zAIaepRM7w.PNG
.jRay.
.jRay. #60
Jun 22, 2014 at 10:36 AM
Site isn't loading for me at all. after login the screen is blank.
kaz
kaz #61
Jun 23, 2014 at 8:35 AM
Site isn't loading for me at all. after login the screen is blank.

Sometimes happens while using chrome, try firefox...

Yesterday I opened IRCTC on phone to get the ticket sms and there was no details available in booking history :shock: I noticed that the site was irctc.co.in so I logged in to nget.irctc.co.in and I found all my booking details there...This can be frustrating for some person
.jRay.
.jRay. #62
Jun 23, 2014 at 9:02 AM
Sometimes happens while using chrome, try firefox...

Yesterday I opened IRCTC on phone to get the ticket sms and there was no details available in booking history :shock: I noticed that the site was irctc.co.in so I logged in to nget.irctc.co.in and I found all my booking details there...This can be frustrating for some person

I am using firefox. anyway it worked after clearing cache/ cookies
dashing.sujay
Jun 23, 2014 at 11:49 AM
So today when I login to IRCTC in the "RUSH HOUR" the site took a while to load. But when it did load, I was encountered with following screen. Needless to say, I was elated.

*i.minus.com/iD4zAIaepRM7w.PNG

Congrats buddy !

Site isn't loading for me at all. after login the screen is blank.

Use nget.irctc.co.in .

Yesterday I opened IRCTC on phone to get the ticket sms and there was no details available in booking history :shock: I noticed that the site was irctc.co.in so I logged in to nget.irctc.co.in and I found all my booking details there...This can be frustrating for some person

Yeah, it can be confusing, but now they have mentioned it explicitly about this thing and they also have provided separate (old/new) links for booked history retrieval.
kaz
kaz #64
Jun 25, 2014 at 10:08 AM
5mins and regret in all class in all trains to New Delhi...kuch nahi ho sakta desh ka ab :-x
Vyom
Vyom #65
Jun 25, 2014 at 10:19 AM
Yes. IRCTC is improved. But still if you try to login at precise 10, all the luch will go against you. :p
kunalht
kunalht #66
Jun 26, 2014 at 2:03 AM
hii i cancelled a ticket from irctc before 3 days but still didnt received refund. Does it takes long time to get refund ? Ticket was in waiting list and not Tatkal
krishnandu.sarkar
Jun 26, 2014 at 8:36 AM
hii i cancelled a ticket from irctc before 3 days but still didnt received refund. Does it takes long time to get refund ? Ticket was in waiting list and not Tatkal

Yes it takes around 7 working days. Don't worry you'll get your money back. :)
nomad47
nomad47 #68
Jun 26, 2014 at 8:46 AM
I booked a ticket from irctc during tatkal hours from a mobile browser using 2G network. FTW!!!
.jRay.
.jRay. #69
Jun 26, 2014 at 9:55 AM
I booked a ticket from irctc during tatkal hours from a mobile browser using 2G network. FTW!!!

Pics or didn't happen
nomad47
nomad47 #70
Jun 26, 2014 at 10:15 AM
What pics shall I give you?? :|
Am traveling in that ticket now :p
.jRay.
.jRay. #71
Jun 26, 2014 at 10:37 AM
You sir... Have accomplished the possimpible.
nomad47
nomad47 #72
Jun 26, 2014 at 10:37 AM
Yes sir, I feel like "achievement unlocked" ;)
anirbandd
anirbandd #76
Jun 26, 2014 at 11:45 PM
even i got refunded in 3 days :)
dashing.sujay
Jun 28, 2014 at 10:36 AM
As the new website is slowly being pushed to all IDs, it's showing it's toll. However, it's still much fast.
Vyom
Vyom #78
Jun 28, 2014 at 11:43 AM
Yup. Trains to Bihar fills up in one minute straight. Never seen tatkal tickets booked so fast.
dashing.sujay
Jun 29, 2014 at 10:37 AM
Yup. Trains to Bihar fills up in one minute straight. Never seen tatkal tickets booked so fast.

Tickets always used to fill that fast, difference only being that now a days, you had a probable chance to get one.

There are some trains in which online booking is just not possible. The moment you check it's availability, it's all gone. Worse time is yet to come (diwali).
nomad47
nomad47 #80
Jun 29, 2014 at 11:50 AM
You can't get a Rajdhani tatkal ticket using IRCTC.
nomad47
nomad47 #81
Jun 29, 2014 at 9:24 PM
Forget tatkal, come durgapuja when tickets will open for booking (60 days) some trains in and out of Kolkata will be booked in 20 minutes.
Vyom
Vyom #83
Jul 1, 2014 at 9:26 PM
Real test of IRCTC is to book a Tatkal ticket from/to Bihar in July. And that's what I tried to do today.

I prepared for 3 days for this. I put down all the details in notepad including Credit card number so that it save me to "type" it when I had to book it. I knew I would get only one chance to book a ticket for someone who needed to come from Bihar to Delhi. It was 9:30 when I checked everything. Entry of the passenger in "Master Passenger List"? Checked. Created a "Favourite Journey List"? Checked. Mock booking to let my muscle learn the movements while booking a ticket? Checked.

It was 10 finally. And I clicked the book button. It was 250 seats available when I proceeded for payment gateway. By the time I got back from the payment gateway, only 90 seconds was passed. And I was about to do my victory dance. But in a shocking twist I saw that the ticket I just booked was not confirmed. And it got a WL/69. I was like, "What The Effing F...?" :|

Well, about 318 was already booked in under 90 seconds, while I hesitated to put my banking password while booking. I underestimated the time, and took a little bit more time than I should have taken. I lost the race. :(

Well, since than the waiting list have come down to 26. But if it doesn't confirm by 9:30 am tomorrow, I will try yet again. This time I will be more prepared. :rage:
Vyom
Vyom #85
Jul 2, 2014 at 8:43 PM
Today was a day I finally did my victory dance. It was about to be 9:30 again. My yesterday's booking was still showing number 18 in the waiting list. I didn't have any choice. I wanted a confirmed ticket. So I decided to try to book a tatkal ticket from Bihar to Delhi, Yet again.

Cracked my knuckles, did mock bookings, and synchronized PC watch with that of IRCTC. On the count when the clocked strike 9:59:59 I clicked the book button. Nervously clicked the buttons, entered Captchas, and filled card details with hands which was shaking with equal amount rage and equal amount excitement. As soon as the banking password was filled, my eyes was fixated on the 19" monitor in hopes of getting a confirmed ticket. And then it happened. It was confirmed. I elated with joy. Did high fives with colleagues who had been a silent spectator and was enjoying the show while I was perspiring in the cold. It felt like I had unlocked an achievement. And guess what I think I just did.

Booked a Tatkal ticket in just 65 seconds! That must be a record. I think I can still break it though. :p :doublethumb:
sling-shot
Jul 3, 2014 at 1:06 AM
Today was a day I finally did my victory dance. It was about to be 9:30 again. My yesterday's booking was still showing number 18 in the waiting list. I didn't have any choice. I wanted a confirmed ticket. So I decided to try to book a tatkal ticket from Bihar to Delhi, Yet again.

Cracked my knuckles, did mock bookings, and synchronized PC watch with that of IRCTC. On the count when the clocked strike 9:59:59 I clicked the book button. Nervously clicked the buttons, entered Captchas, and filled card details with hands which was shaking with equal amount rage and equal amount excitement. As soon as the banking password was filled, my eyes was fixated on the 19" monitor in hopes of getting a confirmed ticket. And then it happened. It was confirmed. I elated with joy. Did high fives with colleagues who had been a silent spectator and was enjoying the show while I was perspiring in the cold. It felt like I had unlocked an achievement. And guess what I think I just did.

Booked a Tatkal ticket in just 65 seconds! That must be a record. I think I can still break it though. :p :doublethumb:
Happy for you and particularly for the execution :D
kARTechnology
Jul 3, 2014 at 12:30 PM
i booked a ticket today(general) and now im unable to cancel it, as it is not appearing in any of the old or new website :(
though typing the PNR in the new page shows no records

- - - Updated - - -

63 3A tickets over in 4 minutes, before i book a ticket,
WORST WEBSITE STILL, DOUBLE CLICK AND EVERYTHING GONE, AND 3 CAPTCHAS, GETS STUCK NEAR PAYMENT GATEWAY FOR A MINUTE AND ALL TICKETS GONE
AGAIN 10 2A TICKETS LEFT FROM BEGINING! TRIED 2A AND THEY WERE OVER TOO, GETTING ANGRY:mad::mad::muttering::muttering::cryeyesout::cryeyesout::punch::punch::hissyfit::hissyfit::wah::wah::pullhair::pullhair::banghead::banghead::tired::tired::lightsabre::lightsabre::boxing::boxing::wwe::wwe::argue::argue::machinegun::machinegun::mallet::mallet::bandanafighter::bandanafighter::enforcer::enforcer::enforcer2::enforcer2::sword::sword:
Vyom
Vyom #88
Jul 3, 2014 at 4:35 PM
^^ Dude... I was not able to get "One" confirm ticket under Tatkal, even when I booked in just 90 seconds (a minute and a half) and you are cribbing that you couldn't book a ticket in 4 min?
Make yourself fast. Practice mock booking. :p
anirbandd
anirbandd #89
Jul 3, 2014 at 6:54 PM
The website catches the booking info incase the session expires before payment is made.

thats really good. my session expired, and then again after i logged in, it gave a popup saying if i wanted to continue with the previous booking info.

pretty cool! :)
kARTechnology
Jul 3, 2014 at 7:24 PM
The website catches the booking info incase the session expires before payment is made.

thats really good. my session expired, and then again after i logged in, it gave a popup saying if i wanted to continue with the previous booking info.

pretty cool! :)

cool eh? i clicked 2 times and poof! gone, threw me outside

- - - Updated - - -

^^ Dude... I was not able to get "One" confirm ticket under Tatkal, even when I booked in just 90 seconds (a minute and a half) and you are cribbing that you couldn't book a ticket in 4 min?
Make yourself fast. Practice mock booking. :p

we are not experts like you sir, just small boy who uses general quota than tatkal
until now i think i have booked only 2-4 tatkal tickets successfully!
ramakanta
ramakanta #91
Jul 4, 2014 at 7:40 AM
Welcome to Next Generation e-Ticketing website !!!You can access eticketing site directly at *nget.irctc.co.in

I have getting a message from DM-IRCTCi

you have been migrated to new system *nget.irctc.co.in

- - - Updated - - -

what is TPIN ????
Hrishi
Hrishi #92
Jul 7, 2014 at 6:32 AM
Guys , how is the performance and accessibility of the website these days for IRCTC in morning within tatkal/emergency hours ?
I need to book a ticket tomorrow , was wondering if there's any possibility that I might end up getting timeout errors throughout the duration ?

I will be travelling in the western railway route.
New Delhi - > Mumbai Route.
Vyom
Vyom #93
Jul 7, 2014 at 10:42 AM
Guys , how is the performance and accessibility of the website these days for IRCTC in morning within tatkal/emergency hours ?
I need to book a ticket tomorrow , was wondering if there's any possibility that I might end up getting timeout errors throughout the duration ?

I will be travelling in the western railway route.
New Delhi - > Mumbai Route.

Performance of IRCTC is top notch. And that's why tickets booked in seconds. That's why I advise to do mock bookings. That is to practice booking with all the details filled in, just not complete the transaction. Read my previous experience shared no a page before.
Hrishi
Hrishi #94
Jul 7, 2014 at 1:16 PM
Performance of IRCTC is top notch. And that's why tickets booked in seconds. That's why I advise to do mock bookings. That is to practice booking with all the details filled in, just not complete the transaction. Read my previous experience shared no a page before.
Well yes , today I tired mock booking at around 11AM . It went smooth.
Seems , I might stand a chance tomorrow. :)
dashing.sujay
Jul 7, 2014 at 3:05 PM
You won't face any timeouts, probably, but do check a day before that how fast the train gets booked in which you intend to. I'm saying this as there are some trains in which booking is just not possible.
kaz
kaz #96
Jul 7, 2014 at 4:36 PM
Website is working fine, but the problem is that in some routes its impossible to get a ticket...2-3 days back my friend booked a tatkal ticket from Ranchi to Yeshwantpur @10:03am using IRCTC and he got WL 40 :lol:

Another friend was booking a tatkal ticket to New Delhi few days ago and he was at 1st position at the counter, but it showed him regret :lol:


I don't know where are the tickets going so fast :p
Hrishi
Hrishi #97
Jul 8, 2014 at 1:53 AM
Website is working fine, but the problem is that in some routes its impossible to get a ticket...2-3 days back my friend booked a tatkal ticket from Ranchi to Yeshwantpur @10:03am using IRCTC and he got WL 40 :lol:

Another friend was booking a tatkal ticket to New Delhi few days ago and he was at 1st position at the counter, but it showed him regret :lol:


I don't know where are the tickets going so fast :p
rofl ...thats hilarious but bad at same time.
i am going in the western railways so it will be less hassle.
this.morning.have to book a ticket and do the impossible.....
kaz
kaz #98
Jul 8, 2014 at 8:48 AM
Yeah!!! It very much depends on the route...Yesterday I booked a tatkal ticket from Delhi to Patna for a friend and guess what the ticket was booked for yesterday only, 3hours before the train departure :p
Hrishi
Hrishi #99
Jul 8, 2014 at 10:07 AM
Managed the impossible today. Got a ticket for myself in Garib Rath 3A. ( highest preferred train and class ) :p
All the tickets were exhausted within 4 minutes. I finished in first 40 seconds only.
As soon as the clock hit 9:59 , I started refreshing , and as soon as the book option appeared , I fired in the hole. :)
All information already written and on Clipboard.

Had all my passwords checked , and had 4 different cards kept handy. Fail-Proof plan.
But thanks to the new and improved IRCTC. I am impressed. This is exactly what I always wanted. Good job , Indian Railways.
pkkumarcool
Jul 8, 2014 at 10:42 AM
i logged in its not that good but its better than before for sure it took 2 mins to load anything in irctc
Vyom
Vyom #101
Jul 8, 2014 at 10:51 AM
Managed the impossible today. Got a ticket for myself in Garib Rath 3A. ( highest preferred train and class ) :p
All the tickets were exhausted within 4 minutes. I finished in first 40 seconds only.
As soon as the clock hit 9:59 , I started refreshing , and as soon as the book option appeared , I fired in the hole. :)
All information already written and on Clipboard.

Had all my passwords checked , and had 4 different cards kept handy. Fail-Proof plan.
But thanks to the new and improved IRCTC. I am impressed. This is exactly what I always wanted. Good job , Indian Railways.

Congrats man. But only 40 seconds? I highly doubt you could have broken my record. :p
Check the book time on your ticket. And post the exact time. ;)
kaz
kaz #102
Jul 8, 2014 at 11:22 AM
Managed the impossible today. Got a ticket for myself in Garib Rath 3A. ( highest preferred train and class ) :p
All the tickets were exhausted within 4 minutes. I finished in first 40 seconds only.
As soon as the clock hit 9:59 , I started refreshing , and as soon as the book option appeared , I fired in the hole. :)
All information already written and on Clipboard.

Had all my passwords checked , and had 4 different cards kept handy. Fail-Proof plan.
But thanks to the new and improved IRCTC. I am impressed. This is exactly what I always wanted. Good job , Indian Railways.

:cool:
Which ISP and Card you used?
I have seen using ICICI card for payment is much faster than SBI card's
G
gopi_vbboy #103
Jul 8, 2014 at 11:36 AM
Railway budget today...hope theres something good
Hrishi
Hrishi #104
Jul 8, 2014 at 12:09 PM
:cool:
Which ISP and Card you used?
I have seen using ICICI card for payment is much faster than SBI card's
ICICI Bank Net Banking.+ 512kbps broadband.

- - - Updated - - -

Congrats man. But only 40 seconds? I highly doubt you could have broken my record. :p
Check the book time on your ticket. And post the exact time. ;)

Yeah , I mean close to that. That was a metaphor. I think , It was booked at 10:01:04 AM . Close enough.
I mean on IRCTC site , I didn't spend too much time. Tried to proceed as fast as possible.
kaz
kaz #105
Aug 25, 2014 at 10:08 AM
Booked a ticket in General Quota @10:04 am for Oct 8th

I remember we bashed IRCTC for being so slow its now faster than Google :p
Neo
Neo #106
Aug 25, 2014 at 10:26 AM
So kota-patna express got a 650 waiting at 8:05 am. Yeah 5 mins. My mind =blown. So i had to book a ticket from Indore.
kaz
kaz #107
Aug 25, 2014 at 10:56 AM
So kota-patna express got a 650 waiting at 8:05 am. Yeah 5 mins. My mind =blown. So i had to book a ticket from Indore.

LOL 650WL :rofl:
anirbandd
anirbandd #108
Aug 26, 2014 at 12:16 AM
LOL 650WL :rofl:
Yeah. All Patna trains fill up like that fast.

I saw the Pune Patna SF go from 100+ available to 450wl in 4clicks apart. About 5secs between the clicks.
kaz
kaz #109
Aug 26, 2014 at 8:39 AM
Like who buys tickets in that much waiting....
kaz
kaz #110
Oct 17, 2014 at 10:33 AM
What's wrong with the site today :cry:
Gollum
Gollum #111
Oct 17, 2014 at 1:04 PM
I am not able to login
WHY the Faq is it not able to reset my password, Goddamn it