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Is anyone else having problems with HDFC's netsafe?

20 posts · originally from https://geek.digit.in/community/threads/is-anyone-else-having-problems-with-hdfcs-netsafe.150075/

sygeek
sygeek Original post #1
Dec 16, 2011 at 11:14 AM
I just registered for HDFC's netsafe, for a virtual credit card linked to my debit card. I generated a netsafe card and the first purchase went pretty well.

However after generating a new card and trying it again (and again (and again)) for another purchase, paypal gives this error:
"The credit card you entered cannot be used for this payment. Please enter a different credit card number."

I tried logging into my account and removing all the cards and trying it all over again (while signed in to paypal this time) but I got the same error.

After giving up on paypal, I tried using amazon but it says my credit card has expired. Note, that I'm using newly generated netsafe cards for each transaction but all of them failed.

Is anyone else having this problem?
Krow
Krow #2
Dec 16, 2011 at 2:12 PM
Visa or MasterCard?

My payment was declined for the first time when I tried buying humblebundle 4. I generated a second card and bought it. I am on MasterCard
sygeek
sygeek #3
Dec 16, 2011 at 2:14 PM
Visa or MasterCard?

My payment was declined for the first time when I tried buying humblebundle 4. I generated a second card and bought it but that card failed. I am on MasterCard
I'm on Visa. For some reason, every card that I try for the first time is successful (I'm talking about other debit cards).

Edit: It just worked again..wtf?
Krow
Krow #4
Dec 16, 2011 at 3:47 PM
Visa cards are known to have some problems. There was a thread on te regarding this.
sygeek
sygeek #5
Dec 16, 2011 at 4:13 PM
Visa cards are known to have some problems. There was a thread on te regarding this.
Can you link that thread?

Also, I'm using HDFC's virtual credit linked with my debit card, so I don't think Visa/Mastercard should affect the payment. Maybe I was using them too fast and the (netsafe) transaction would be busy.
dashing.sujay
Dec 16, 2011 at 5:19 PM
Isn't netsafe generated CC is supposed to be used only once? (I heard it, correct me if I'm wrong)
sygeek
sygeek #7
Dec 16, 2011 at 6:01 PM
Isn't netsafe generated CC is supposed to be used only once? (I heard it, correct me if I'm wrong)
Yup. Like I said, I generated a new card for every transaction.
Krow
Krow #8
Dec 17, 2011 at 2:55 PM
*www.techenclave.com/showthread.php?t=190626

Try this link. If it doesn't work Ill login from a desktop to get you the vbseo enabled URL.
thetechfreak
Dec 17, 2011 at 5:10 PM
Happened with me too when I wanted to buy the Humble Indie bundle. When I used Google check out everything went smooth :wink:
J
Dec 17, 2011 at 8:59 PM
Here is my experience with NetSafe Cards posted in another thread:

I am aware that I can't use PayPal for purchases. But somehow I am taken to PayPal during checkout. The Bank says this in reply to my mail: "We regret to inform you that currently we do not have tie up with Paypal account. Hence you are unable to use your card at Paypal account.".

However, when I spoke to someone from their cc, I was told that my HDFC Titanium Intn'l Debit Card cannot be used in Amazon. I see no sense in it, but I realized that that is the best info I can get out of a Customer Care person(irrespective of what the product is). Now I'm waiting for... for? Uh.. I don't know!

More info from the reply I got:
"Currently the debit card can be used for making purchases from Online merchants who have the “ Verified by Visa/ MasterCard SecureCode certification displayed on their web site.

In case, the web site does not have the “Verifed by Visa” logo / MasterCard SecureCode" certification, we request you to make use of the Netsafe card facility."


Well, all the while I was trying to make the payment with the Netsafe Card only. Because the Bank wouldn't let me make direct payment with my Debit Card. One other thing is, PayPal was able to withdraw a small amount for verifying my card and later refunded it. I don't really know how that was possible when "we regret to inform you that currently we do not have tie up with Paypal account"

Worst thing is that since PayPal took some money for verification, my card will be considered 'partially used', and the balance amount will be refunded only after 35 days.
Krow
Krow #11
Dec 18, 2011 at 11:38 AM
My MasterCard netsafe failed with Google Checkout again. Dunno when I'll get the refund. Weird thing happened. I had paid $5 some days back and yesterday tried paying $10 at the humble bundle website. Payment failed on both occasions via Google checkout but yesterday I got a mail with my humble bundle order saying I paid $5. How can an old payment be accepted after I made the new one. I have no idea what happened to my money.
suntex
suntex #12
Dec 24, 2011 at 11:38 PM
HFDC netsafe virtual card can be used only one time I believe.
Krow
Krow #13
Dec 25, 2011 at 12:13 AM
Update: My MasterCard does not work well with Google Checkout anymore. Works fine everywhere else.
sygeek
sygeek #14
Dec 25, 2011 at 12:41 AM
My MasterCard netsafe failed with Google Checkout again. Dunno when I'll get the refund. Weird thing happened. I had paid $5 some days back and yesterday tried paying $10 at the humble bundle website. Payment failed on both occasions via Google checkout but yesterday I got a mail with my humble bundle order saying I paid $5. How can an old payment be accepted after I made the new one. I have no idea what happened to my money.
I think vineet369 had the same problem, you may want to discuss it with him.
Sarath
Sarath #15
Feb 21, 2012 at 6:40 PM
I will carry on the discussion from here instead of creating a parallel thread:

Has anyone used the Netsafe card on Amazon US?

My mom's CC (no funds) and my HDFC debit card got declined :(
Krow
Krow #16
Feb 21, 2012 at 7:15 PM
I can confirm it works with PayPal. Should work with Amazon Payments too.
N
Aug 3, 2012 at 2:21 PM
I just registered for HDFC's netsafe, for a virtual credit card linked to my debit card. I generated a netsafe card and the first purchase went pretty well.

However after generating a new card and trying it again (and again (and again)) for another purchase, paypal gives this error:


I tried logging into my account and removing all the cards and trying it all over again (while signed in to paypal this time) but I got the same error.

After giving up on paypal, I tried using amazon but it says my credit card has expired. Note, that I'm using newly generated netsafe cards for each transaction but all of them failed.

Is anyone else having this problem?


Hello...
Am unable to purchase using HDFC Netsafe... i have set up paypal account and even verified my account with Mail Id,PAN Card and HDFC-Netsafe Virtual Credit card...
While purchasing i added a new Virtual card to my paypal account and tried to make payment but got this error
"Please go to www.paypal.com to confirm your credit card before you complete this purchase."

Please anybody help.. :( :(
sygeek
sygeek #18
Dec 25, 2012 at 9:34 AM
I just got a refund after I mistake while buying Bastion from amazon. However, I used a virtual card. Will the refund go to the main balance?
Krow
Krow #19
Dec 25, 2012 at 11:26 AM
It should go to main balance. Check with customer care to be sure.
P
paroh #20
Feb 16, 2014 at 1:16 PM
How much time it take to get refund back if virtual netsafe card is created from debit card?????i notice that it is showing nothing in transaction detail