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issues with sound in laptop

1 post · originally from https://geek.digit.in/community/threads/issues-with-sound-in-laptop.184064/

S
siddu101 Original post #1
May 24, 2014 at 4:21 PM
suddenly refuses to play any sound (numlock, capslock etc / music / ).
strangely, when i open any video player, the seek bar doesnt move too. itunes says audio/video configuration error.
opening playback devices in sound and configuring/ testing sound shows that another application is using the device.
i closed all applications have tried restarting the laptop and also tried reinstalling drivers.
what i suspect is could it be a virus? since, strange as it sounds, the seek bar doesnt move ... :-(

also, audio jacks dont work...
please help me out with what i should do to fix this?