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DIGIT-ARC / Hardware / Hardware Q&A

JuneJuly 2011 DVDs not working

6 posts · originally from https://geek.digit.in/community/threads/junejuly-2011-dvds-not-working.144015/

G
gramesh Original post #1
Jul 19, 2011 at 9:15 PM
Hi,
none of my June/July 2011 DVDs are opening. I tried it on two different pcs with xp/vista/win 7. It is taking ages and not opening. The DVD drive keeps on accessing it. When I complained Digit people sent me replacement. With the new DVDs also same problem?

Please tell me what could be the problem?
SlashDK
SlashDK #3
Jul 19, 2011 at 9:41 PM
I think its a common problem with Digit DVDs . I have faced it too. I think it has to do with digit providing dual layer DVDs and older optical drives having trouble reading them.
G
gramesh #4
Jul 20, 2011 at 4:35 PM
thetechfreak said:
Send an email to help@thinkdigit.com

Make the subject- CD/DVD to ensure it reaches the right person :)
Click to expand...

I sent a mail and Digit sent me replacement as already mentioned in my post. The same problem continues, what could be the cause?

Cybertonic said:
I think its a common problem with Digit DVDs . I have faced it too. I think it has to do with digit providing dual layer DVDs and older optical drives having trouble reading them.
Click to expand...

how did your problem got solved?
thetechfreak
thetechfreak #5
Jul 20, 2011 at 4:37 PM
I sent a mail and Digit sent me replacement as already mentioned in my post. The same problem continues, what could be the cause?
Click to expand...
How old is the DVD drive? Does it support DUAL LAYER DVD?