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KSRTC cancellation amount refund to credit card

2 posts · originally from https://geek.digit.in/community/threads/ksrtc-cancellation-amount-refund-to-credit-card.177472/

webgenius
webgenius Original post #1
Sep 3, 2013 at 4:52 PM
Hi friends,

Recently I cancelled the KSRTC tickets that I had purchased online using my credit card. I haven't received the amount back on my credit card yet.

I called up KSRTC and they told that they refunded the amount 2 weeks back, and even gave the reference number of the central bank. But HDFC cannot check this reference number, and they have not yet received the refund.

How do I proceed further? KSRTC asks me to check with HDFC, and HDFC asks me to check with KSRTC.
dashing.sujay
Sep 3, 2013 at 5:50 PM
Most probably a fault on KSRTC's side. Write a mail to higher authority. And do check the validity of reference no given, with Central bank.