I have a Hp pavilion dv6 6255 laptop with windows 7 home basic pre-installed in it. Nowadays it starts hanging every now and then. It goes too slow and it doesn't even shuts down. I have to turn the power off for restarting it. After that it becomes fine again and after a few days it starts hanging again. One strange thing w hen i scan it with MSE, it doesn't show any virus or malwares. But when it starts hanging, and then i start a scan , the scan stops at a registry entry HKCU://s-1-5-18/CONTROL%20PANEL/DESKTOP//SCRNSAVE.EXE and it won't go on.Then I have to turn the power off and start it again and then the scan runs without any hiccups. I've used malwarebytes and a few other antivirus programs but without any result. Please help.
Post a screenshot of the "Processes" tab of the task manager and then everything will be crystal clear.
Go in safe mode and scan the system with update MalwareBytes Anti Malware
Yep, scan with malwarebytes trial edition.
I think Op needs a good AV scanner rather than some malware scanner ... OP try Avira/AVG rescue disc bootable edition and scan your lappy with this.
I tried with malwarebytes in safe mode but it didnt detect anything. Here are two screenshots of my pc as said by thetechfreak
*i1257.photobucket.com/albums/ii514/Sarang235/Firstscreenie.png
*i1257.photobucket.com/albums/ii514/Sarang235/2ndscreenie.png
I got 2 methods for you now.
Method 1
Download, Install and Scan using Housecall
Free Online Virus Scan - Antivirus Software - Trend Micro USA
Disable and AV you have installed from scanning when it's working. Disable the AV completely.
Method 2
Uninstall ALL current AntiVirus. Backup important files to a drive other than C(or wherever Windows is installed, move files out of there)
Download : Download Avast! Free Antivirus 8.0.1483 - FileHippo.com
Shutdown and boot into Safe Mode. Install in Safe Mode. Don't reboot and do a full scan. There will be detections and cleanups.
PS- don't blame me if anything goes wrong.
