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Laptop display unable to differentiate between black.

2 posts · originally from https://geek.digit.in/community/threads/laptop-display-unable-to-differentiate-between-black.201817/

Akshar Andharia
Akshar Andharia Original post #1
Nov 1, 2017 at 6:19 PM
I recently bought a new laptop Lenovo helix 2nd gen 2 in 1 laptop it has only been around 15 days and today suddenly my display stopped differentiating between shades of black. Is it a hardware problem or is there some way i cam fix it or do i need to change the screen.
kg11sgbg
kg11sgbg #2
Nov 4, 2017 at 12:11 PM
Akshar Andharia said:
I recently bought a new laptop Lenovo helix 2nd gen 2 in 1 laptop it has only been around 15 days and today suddenly my display stopped differentiating between shades of black. Is it a hardware problem or is there some way i cam fix it or do i need to change the screen.
Click to expand...
Since you have bought it and using for the past 15 days,it is well under warranty.
Seems to be a hardware problem.
Contact Lenovo CC(Customer Care),and if possible exchange or repair it free of cost.