Lenovo Customer Care not replacing burnt adapter

vinyasmusic said:

Guys facing a grave issue here
My laptop adapter got burnt (electrical) recently. So I filed a complaint in customer care for replacement, after a few days they reverted back saying the serial number for the laptop and charger are a mismatch (WTF?)
I checked with all my friends who had a similar charger about it but none of them had taken mine. Now they say it cannot be replaced as it is not mine :/ Help me on this coz I need my laptop for my work ASAP
Laptop Model : Z500
And it is still under warranty and ADP

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kkn13 said:

if you are absolutely sure its your own adapter,file a complaint and see
otherwise get a new one,even akosha charges Rs400 to fight for you and an adapter costs Rs600 so no point using that route

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$hadow said:

Unless he wants to save 200 bucks.

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kkn13 said:

if you are absolutely sure its your own adapter,file a complaint and see
otherwise get a new one,even akosha charges Rs400 to fight for you and an adapter costs Rs600 so no point using that route

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seamon said:

and have extended headaches instead.

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seamon said:

and have extended headaches instead.

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vinyasmusic said:

Can you get me a link to buy the adapter please ?

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