Lenovo G510 Boot issue(s)

M

I have a Lenovo G510 (i5 4200m, 8GB Ram, 500GB HDD)
Currently it's dual booted with Ubuntu 16.04 and Windows 10 with GPT and UEFI.
There's this issue of the laptop not booting up(or it looks like it)/Not showing any screen since a few months.
It's not that it doesn't start ever. It does start up after a couple of tries of
a. Closing the lid and opening it again (I have a hunch it's the magnetic sensor which senses lid closure status that's malfunctioning) and pressing the power button
b. Using the Lenovo reset? button. (I forgot what it's called, the small one which gets to the hardware level recovery mode with options to get to BIOS/normal boot, etc).
It takes up to 10 or so tries sometimes and enough that I need to solve it and not ignore it like I've been doing since months now.
Another issue is a load of BSODs, which mostly occur when I physically touch/move the laptop. Not that it gives a BSOD every time I move it, but it occurs mostly when I do, and very occasionally when I don't.
BSOD errors include: IRQL_NOT_LESS_OR_EQUAL with ntoskrnl.exe (0x0000000a)
KMODE_EXCEPTION_NOT_HANDLED with ntoskrnl.exe and storahci.sys(0x0000001e)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED with ntoskrnl.exe(0x1000001e)
SYSTEM_SERVICE_EXCEPTION with ntoskrnl.exe(0x0000003b)
Please let me know if any other diagnostics need to be run.
Earthing here is not good/non-existent. I'm trying to get it fixed.

TLDR: So, the laptop works, but it can take up to half an hour for me to try almost everything to get it started. (about 30 per cent times, it just starts in the first push.)
Once started, moving it around can lead to BSODs.

The issue(s) are so weird, I couldn't think of a good title for the post.

I was meanwhile thinking of adding an SSD for a bit of better usability. The laptop has issues, but is still in daily use.

W

Download & run crystaldiskinfo free to check your hdd health & post the screenshot of its values here.

M

whitestar_999 said:
Download & run crystaldiskinfo free to check your hdd health & post the screenshot of its values here.

https://imgur.com/m15yCvw

W

See the raw value of start/stop count parameter which is 30AA7 in hexadecimal or 199335 in decimal number system(go to function--advanced feature--raw values--select 10[DEC] ). It seems your hdd is dying so take backup of all important data as soon as possible & get a new ssd(but you will be buying it costly as ssd prices have increased by 40-60% since the beginning of this year).

M

whitestar_999 said:
See the raw value of start/stop count parameter which is 30AA7 in hexadecimal or 199335 in decimal number system(go to function--advanced feature--raw values--select 10[DEC] ). It seems your hdd is dying so take backup of all important data as soon as possible & get a new ssd(but you will be buying it costly as ssd prices have increased by 40-60% since the beginning of this year).

okay. I'll order an SSD then. Vedant Computer's website has 500GB Crucial MX500 for 5750. were prices better before? Thanks man, I would have just kept using it like this. Even Crystal disk mark says health is fine. I have important stuff backed up always. So, not much issue.

W

mastercool8695 said:
okay. I'll order an SSD then. Vedant Computer's website has 500GB Crucial MX500 for 5750. were prices better before? Thanks man, I would have just kept using it like this. Even Crystal disk mark says health is fine. I have important stuff backed up always. So, not much issue.

Yes, 250gb crucial MX500 used to be available for 3.1k & MX500 500gb used to be available for 4.8k in dec last year. In fact for this same price you could have got WD SN550 NVMe 512gb ssd in Dec which is the best budget NVMe ssd & is much faster than MX500 though for typical tasks you won't notice the difference.

M

whitestar_999 said:
Yes, 250gb crucial MX500 used to be available for 3.1k & MX500 500gb used to be available for 4.8k in dec last year. In fact for this same price you could have got WD SN550 NVMe 512gb ssd in Dec which is the best budget NVMe ssd & is much faster than MX500 though for typical tasks you won't notice the difference.

okay. so, about 20percent price increase. 250 GB is available for similar prices though.
Moreover, the laptop is 7 years old, so NVMe is out of the question

Emailed vedant if they're shipping. Their T&C says they aren't shipping, rest of the website says just late deliveries.

W

mastercool8695 said:
Even Crystal disk mark says health is fine. I have important stuff backed up always. So, not much issue.

That is because this parameter(start/stop count) has no failure value(see its threshold value is 0). This factor represents how many times your hdd has started & stopped & large values of this parameter combined with issues you are facing(my old laptop had a WD hdd which actually reached a value of ~500000 & it was still working fine but I replaced it nevertheless) means the mechanical subsystem(rotating heads & platters) of hdd has undergone a lot of stress & is failing. Actually you are supposed to disable any power saving feature of hdd to stop the parking of heads every few seconds so that your start/stop count don't increase so much.e.g.my laptop hdd has 29000 hours(yours has 22607 hours) but my hdd start/stop count is only 631.

mastercool8695 said:
okay. so, about 20percent price increase. 250 GB is available for similar prices though.
Moreover, the laptop is 7 years old, so NVMe is out of the question
Emailed vedant if they're shipping. Their T&C says they aren't shipping, rest of the website says just late deliveries.

I think their pricing is wrong/not updated. See this site as it is considered as benchmark for ssd prices in india(it is sister site of primeabgb in case you don't know).

*www.onlyssd.com/buy/crucial-mx500-2-5-250gb-sata-iii-3d-ssd-ct250mx500ssd1/

M

whitestar_999 said:
That is because this parameter(start/stop count) has no failure value(see its threshold value is 0).

This makes sense. I was anyway thinking of shifting boot and some other files to an SSD. I'll confirm once I shift to one.

whitestar_999 said:
I think their pricing is wrong/not updated

I hope they don't update now

all others have it above 6.1k MD at 6.1, so next choice is MD in case vedant decides to update to 6.3k.

mastercool8695 said:
This makes sense. I was anyway thinking of shifting boot and some other files to an SSD. I'll confirm once I shift to one.

I hope they don't update now all others have it above 6.1k MD at 6.1, so next choice is MD in case vedant decides to update to 6.3k.

PSA:

SaiyanGoku said:
For a laptop that old, consider cheaper of Kingston A400 or Crucial BX500 240GB ssd.

M

SaiyanGoku said:
PSA:

Already ordered MX500. It has DRAM cache too. BX doesn't have that. And, 5year warranty.

BTW, PSA means public service announcement, right?

Sent from my Redmi Note 4 using Tapatalk

mastercool8695 said:
Already ordered MX500. It has DRAM cache too. BX doesn't have that. And, 5year warranty.

BTW, PSA means public service announcement, right?

Sent from my Redmi Note 4 using Tapatalk

MX500 is better but only if you plan to keep using this laptop for 5 more years. New laptops, even some entry level ones, have ssd as primary drive.

Yes, PSA means public service announcement.

W

SaiyanGoku said:
Yes, PSA means public service announcement.

I thought it was "please see attached".

M

SaiyanGoku said:
MX500 is better but only if you plan to keep using this laptop for 5 more years. New laptops, even some entry level ones, have ssd as primary drive.

Yes, PSA means public service announcement.

The warranty will continue with it being shifted to another laptop/desktop, right?

mastercool8695 said:
The warranty will continue with it being shifted to another laptop/desktop, right?

Yes it will.

W

mastercool8695 said:
The warranty will continue with it being shifted to another laptop/desktop, right?

Yes, all retail products have warranty like that. Only pre-installed components in pc/laptops have this condition of warranty being linked to the product they came pre-installed with.

M

Actually, Received the SSD already

. Going to dual boot. Ubuntu 16.04 + Win 10. I'll update about the issue status once I swap.

M

It wassn't the HDD. The issue persists with new SSD.
I was either way thinking of getting an SSD. So that purchase is fine.

The windows is booting, it seems. The webcam light turns on for a second or two. As it happened before as well. (Similarly with the HDD.

Sent from my Redmi Note 4 using Tapatalk

W

mastercool8695 said:
It wassn't the HDD. The issue persists with new SSD.

The windows is booting, it seems. The webcam light turns on for a second or two. As it happened before as well. (Similarly with the HDD.

Sent from my Redmi Note 4 using Tapatalk

Check with some live linux usb. As for ssd, it was time to get it anyways, you can also use it in your next pc build.

M

whitestar_999 said:
Check with some live linux usb. As for ssd, it was time to get it anyways, you can also use it in your next pc build.

As in Ubuntu 16.04 is fine, right?
And do you think it's installation issue?
I didn't clone as I wanted to clean install since some time. It's a fresh install with media creation tool from MS website. I chose the USB option.

Downloading Ubuntu. Will try in live, as you said.
The laptop turned on after a few tries (about 10).
The power cycle count on the new SSD is 2D already.
Should I be concerned?

Sent from my Redmi Note 4 using Tapatalk

W

No need to worry about power count on ssd as they don't have any mechanical system. SSD is just chips unlike hdd where it has a moving head,motor,platter etc(that is why it is called mechanical subsystem of a hdd) so it doesn't matter how many times you turn it on & off because nothing is moving inside ssd.

Yes,try ubuntu in live as it will rule out any installation/driver issues.

M

I made the USB. But then thought, if the Laptop doesn't show anything when booting, how will I boot to USB.

Was busy over the weekend, couldn't do any debugging.
Today, two things happened.
One, In the morning, I tried to start the laptop (I switch on in the morning, and it's on all day till night, when I switch it off). It started with the same issue. Indicator lights on, no screen.
I closed and reopened the lid a few times and voila, the screen came on.

I slept in the afternoon, woke up to find laptop in sleep. Tried turning it on, couldn't. (The lid wasn't closed this whole time, so It should have just came on with a mouse shake/enter press, right?)

I connected an external screen via VGA. And pressed the present button. It showed up on the screen. I'm using it like this now.

I'm totally confused now. One idea is maybe it is the cable. But then how did it just stop working without any lid movement during the afternoon?
I still have the USB ready.

In case I should still try with Ubuntu live disk.

Sent from my Redmi Note 4 using Tapatalk

W

If laptop is working fine with external monitor then issue is with laptop graphics.

M

whitestar_999 said:
If laptop is working fine with external monitor then issue is with laptop graphics.

Laptop graphics, you mean LCD display or cable, right? And not the Graphics drivers?
Or can it be monitor drivers as well?

About the Laptop's display assembly, there are majorly two parts,the display and the cable. I think it might be the cable, cuz that's what is at the point of motion(hinges).

Should I open the laptop up and try? Or should I order a cable first(being more sure about it being faulty).

Edit:
I just checked how the internal display is showing up in the device manager. It's showing up as "Digital Flat Panel (1280x 1024 60Hz)".
The panel resolution is 1368x768.
I think there's something there. That cannot be due to an external monitor being attached, right?

Sent from my Redmi Note 4 using Tapatalk

W

I meant integrated graphics on processor/display circuit on mobo. Better get it checked at some local laptop repair shop as laptop screen disassembly is delicate & you might end up breaking the cable completely. If laptop is working fine with external display in all situations then issue is with laptop display/graphics.

M

whitestar_999 said:
I meant integrated graphics on processor/display circuit on mobo. Better get it checked at some local laptop repair shop as laptop screen disassembly is delicate & you might end up breaking the cable completely. If laptop is working fine with external display in all situations then issue is with laptop display/graphics.

I'll try getting it checked then.
I had changed the chassis(outer plastic case) myself about an year ago.
On one hand, I think I can check this. Another hand, maybe that's how I did something wrong.
I'll get it checked from a professional now.

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