Logfile of HijackThis v1.99.1 .... firefox hangs help ......

my firefox is sorta hanging when i browse the net .... when i press Ctrl+N ... all the windows hang for 3-4 seconds and then it comes back to normal ..

i think the problem has started after i installed the new yahoo messenger BETA ..... i have now uninstalled it but the problem still persists ....

tried TweakNow RegCleaner .... but no use ...

no adwares or spywares .... checked with SpyBot and AdAware ...my spyware guard is also on

here is the Logfile of HijackThis v1.99.1

Logfile of HijackThis v1.99.1
Scan saved at 11:57:21 PM, on 5/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
F:\Program Files\Alwil Software\Avast4\ashServ.exe
F:\WINDOWS\system32\inetsrv\inetinfo.exe
F:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
F:\WINDOWS\system32\ZONELABS\vsmon.exe
F:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
F:\Program Files\Alwil Software\Avast4\ashWebSv.exe
F:\WINDOWS\Explorer.EXE
F:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
E:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\WordWeb\wweb32.exe
F:\Program Files\YPOPs\YPOPs.exe
F:\Program Files\SpywareGuard\sgmain.exe
F:\Program Files\SpywareGuard\sgbhp.exe
F:\Program Files\Mozilla Firefox\firefox.exe
F:\Program Files\Yahoo!\Messenger\YPager.exe
F:\HijackThisFolder\hijackthis.exe\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - F:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [avast!] F:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] F:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - Startup: YPOPs.lnk = ?
O4 - Startup: SpywareGuard.lnk = F:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: WordWeb.lnk = F:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Microsoft Office.lnk = F:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = F:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - F:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - F:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - *www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{070C1171-4A35-432F-A31E-B26B561CDCC4}: NameServer = 202.138.97.193 202.138.96.2
O17 - HKLM\System\CS1\Services\Tcpip\..\{070C1171-4A35-432F-A31E-B26B561CDCC4}: NameServer = 202.138.97.193 202.138.96.2
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - F:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - F:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - F:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - F:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - F:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - F:\WINDOWS\system32\ZONELABS\vsmon.exe

and moreover each time i have to minimise the firefox window to view the other windows ..... it jus stays on top ....
i have already tried reinstalling forefox ...no use

Y

Arvind ur log looks clean to me!

no probs in it! :wink:

oh ... then what cud be the problem ...

... i m forced to use IE ...

the log is clear man !

O23 - Service: avast! Mail Scanner - Unknown owner - F:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - F:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

U can remove these entries...., file missing.

Do not remove above listed entries.
Have you tried reinstalling FireFox?

yes yaar,
i have re-installed FireFox but no use .....
see my second post ... i have written there ...

and today morning i tried System Restore .... still no use .....very strange .....

and this is the screen i get for 3-4 seconds when i try to open firefox for the first time and every subsequent new window ....

*geocities.com/iinfi/firefox1.jpg

Click Here for Larger Image

i have tried repairing Windows XP ...
still the problem persists ...

i think i have solved 50% of the problem

if i start firefox in safe mode (Start > programs > Mozilla Firefox > Mozilla Firefox (Safe Mode))
its working fine .... no trouble ...

now a yahoo toolbar with anti-spy which i had installed once upon a time .... is sticking to the browser and refuses to go .... even though i had uninstalled it long time back .....

yahoo toolbar doesnt start in safe mode ..... hence there is no trouble when i start it in safe mode ....
now how do i get the yahoo toolbar out .... i cant figure out .....

hkey_Local_machine >> software >> mozilla >> .... i went here ... but cant find any entry of yahoo toolbar ...

hkey_Local_machine >> software >> yahoo >> .... but cant find any entry of yahoo toolbar ...

i didnt fiddle with the registry ....

another interesting thing i found is that ... even after uninstalling firefox and then reinstalling (using regsupreme in betn and deleting mozilla folder in program files) the home page specified by me remains intact ... why so .....

N

iinfi said:
another interesting thing i found is that ... even after uninstalling firefox and then reinstalling (using regsupreme in betn and deleting mozilla folder in program files) the home page specified by me remains intact ... why so .....

That is because your firefox's profile folder is not deleted while unistall. And this folder is the solution to your problem. Unistall Firefox and delete your profile folder which may have a location like

C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\dthwh2is.default

dthwh2is.default may be something diff. on your PC. Delete this .default folder and now reinstall Firefox. All problems along with extensions, bookmarks and themes will be gone. Also yahoo toolbar will be removed.

wow ... thats a nice reply ...

will do it and post the results .... thanks man

done and things are back to normal now ... thanks man ....