DIGIT-ARC read-only archive · snapshot: July 23, 2026

Message from Western Digital

13 posts · originally from https://geek.digit.in/community/threads/message-from-western-digital.199052/

topgear
topgear Original post #1
Oct 31, 2016 at 9:36 AM
Western Digital has enjoyed participating in the digit forum. It is with regret that we won’t be posting in the forum any longer; however we encourage our customers to visit our WD community at WD Communit or via customer service at WD Support for WD related questions.

Source : PM Received from [MENTION=295989]Lincon_WD[/MENTION]

*imagizer.imageshack.us/v2/xq90/924/iK5m9l.png
Desmond
Desmond #2
Oct 31, 2016 at 1:33 PM
Wow. Can't believe that they are really pulling out. They used to be pretty active in answering any hard drive related issues.
SaiyanGoku
Oct 31, 2016 at 2:09 PM
Why can't msi reps do the same?
Wd reps were at least helpful in solving related queries.

Sent from my ONEPLUS A3003 using Tapatalk
Zangetsu
Oct 31, 2016 at 2:11 PM
why pulling out ? the Rep has resigned from WD ? or some other reasons.
sling-shot
Oct 31, 2016 at 9:39 PM
Might be corporate policy to get all customers under their forum to keep it totally formal/official.
icebags
icebags #6
Oct 31, 2016 at 9:49 PM
or may be the rep was sacked, because of unavailability of much hdd related queries lately. :unsure:
D
Deleted member 118788 #7
Oct 31, 2016 at 10:15 PM
Might be corporate policy to get all customers under their forum to keep it totally formal/official.

I believe that should be the reason.

or may be the rep was sacked, because of unavailability of much hdd related queries lately. :unsure:

In that case, he could have been replaced but here they clearly mentions that WD is completely backing out from our forum and all support will be given through their forum itself.
Nerevarine
Nov 3, 2016 at 7:48 PM
The WD Rep was very helpful, provided some insight regarding their HDDs, MSI reps on the otherhand are just blatant ad wares lol
Vyom
Vyom #11
Nov 4, 2016 at 10:46 AM
That's just sad. Will miss [MENTION=295989]Lincon_WD[/MENTION].

Now, just create another ID and keep in touch 'unofficially'. ;)
topgear
topgear #12
Nov 4, 2016 at 3:32 PM
WD rep was even helping out on other hardware queries apart from WD. He was a very good fellow.
S
sam1 #13
Nov 4, 2016 at 11:18 PM
Well, every good thing comes to an end eventually :-(