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Microsoft pointer jumps

20 posts · originally from https://geek.digit.in/community/threads/microsoft-pointer-jumps.72954/

g_goyal2000
g_goyal2000 Original post #1
Nov 11, 2007 at 1:37 PM
I just bought a Microsoft Basic Optical Mouse v1.0A with USB interface.

The problem is, the pointer sometimes jumps itself across the screen.

Since it's a new mouse, the question of dust/dirt can't arise.

I have tried running the mouse on a mouse pad with prints, on a solid black mouse pad & even on a flat wooden surface.

I have installed the Microsoft Intellipoint v6.2 software.

Does this problem happen with all optical mouses? Or does it happen only with my mouse brand & model?

Kindly help me.
S
Nov 11, 2007 at 2:55 PM
I have noticed the problem on all the basic optical mice that I have used (Logitech, iBall, and Samsung)... I think it has to do with the surface, but not sure what the best solution is... Now, I have a laser mouse at home, and so far I dont have that problem...

Arun
g_goyal2000
Nov 17, 2007 at 12:21 AM
I asked many of my friends & relatives who use optical mouse.
None of them have this problem.
I contacted Microsoft Hardware Service Centre & they say that they'll check it & repair or replace it if problem is found.
NucleusKore
Nov 17, 2007 at 12:23 AM
Yes it is the surface. If your mouse mat is glossy try using one with a little felt/coarse finish
dOm1naTOr
Nov 17, 2007 at 7:36 AM
Using optical mice without an average quality pad can cause such problems.
I mean 'average quality' for surface, nd not the quality of the material.
Get somethin with cloth surface. Itll fix it.
Never use on normal wooden surface, the feet of da mouse wud suffer.
g_goyal2000
Nov 17, 2007 at 9:57 AM
NucleusKore said:
Yes it is the surface. If your mouse mat is glossy try using one with a little felt/coarse finish
Initially, I used a mouse pad with gloss finish when I was using my old ball mouse. After buying this new optical mouse, I tried it on the back of the mouse pad which is black & material is foam type, not rubber. But anyway, I'll get the mouse checked today. If it turns out to be fine, then I'll buy myself a pad with cloth.
aravind_n20 said:
Never use on normal wooden surface, the feet of da mouse wud suffer.
Well, curently I was running it on a polished wooden surface. But now I'll use it on mouse pad. Thanks for advice.
Kiran.dks
Nov 17, 2007 at 10:18 AM
Yep. In most cases the pad is the culprit here. Most of the pads used for Roller based mouse doesn't work fine with Optical mouse.
ArZuNeOs
Nov 17, 2007 at 10:33 AM
Simple

Take a Pad /Old Exam Pads or Calender Pads Or Notebook Pads..Make sure Its strong & has a smooth surface

Take a Velvet Cloth [ U can Buy one --cheap Though or ur sis Dress...bless u if u dodge the blow ]


Wrap it neatly & Use it ....will be fine

I used a glass Trimmed , blended the corners & Rounded edges 4 the base

Now the mouse should be fine

BTW even i have 2 Mic Basic Optical Mouse with USB
S
Stick #9
Nov 18, 2007 at 2:16 PM
sakumar79 said:
I have noticed the problem on all the basic optical mice that I have used (Logitech, iBall, and Samsung)... I think it has to do with the surface, but not sure what the best solution is... Now, I have a laser mouse at home, and so far I dont have that problem...

Arun
I'm not agreeing with you.

Logitech Basic/Tilt Optical mouse works without any problem. :p

You need to set pointer speed & other properties from Mouse properties to make pointer stable (jump free). :)

About glossy surface I use my friends Intelli Mouse - don't know model- on Sunmica Pad and it works without any jump to other problem. :shock:

MS basic optical mouse jumps - its serious problem with it and to rectify it MS introduce MS Basic Optical Mouse V2. :)

Write to MS hardware to replace it with V2 and they might accept it (99.99%) ;)
Faun
Faun #10
Nov 18, 2007 at 5:21 PM
Stick said:
I'm not agreeing with you.

Logitech Basic/Tilt Optical mouse works without any problem. :p

You need to set pointer speed & other properties from Mouse properties to make pointer stable (jump free). :)

About glossy surface I use my friends Intelli Mouse - don't know model- on Sunmica Pad and it works without any jump to other problem. :shock:

MS basic optical mouse jumps - its serious problem with it and to rectify it MS introduce MS Basic Optical Mouse V2. :)

Write to MS hardware to replace it with V2 and they might accept it (99.99%) ;)

yeah MS basic optical mouse is a pest. My frens had similar experience.
g_goyal2000
Nov 18, 2007 at 10:16 PM
Stick said:
MS basic optical mouse jumps - its serious problem with it and to rectify it MS introduce MS Basic Optical Mouse V2. :)

Write to MS hardware to replace it with V2 and they might accept it (99.99%) ;)
Are u sure they'll replace it??? What should I write?
g_goyal2000
Nov 27, 2007 at 12:44 AM
Alright guys.
I got my mouse replaced.
The problem indeed was with the previous mouse.
The new mouse doesn't have this problem.
And, apparently they gave me a newer model, MS Basic Optical Mouse v2 in place of my v1A.
And boy, does this mouse look sexier than it's predecessor. :)
Faun
Faun #13
Nov 27, 2007 at 3:34 AM
g_goyal2000 said:
Alright guys.
I got my mouse replaced.
The problem indeed was with the previous mouse.
The new mouse doesn't have this problem.
And, apparently they gave me a newer model, MS Basic Optical Mouse v2 in place of my v1A.
And boy, does this mouse look sexier than it's predecessor. :)
post the pic, i will tell you:D:D:D
ArZuNeOs
ArZuNeOs #14
Nov 27, 2007 at 7:33 AM
yeah man post the pic
g_goyal2000
Dec 1, 2007 at 12:52 PM
Here it is.
This is the old one I bought.

*www.stilcomp.cz/inshop/pictures/store/MS-basic-optical-mouse.jpg

This is new one I was given as replacement.

*www.microsoft.com/hardware/mouseandkeyboard/images/products/bom/mk_largerview_bom_blk.jpg

*www.microsoft.com/hardware/mouseandkeyboard/images/products/bom/mk_otherviews_bom_blk_01.jpg
Faun
Faun #16
Dec 1, 2007 at 1:27 PM
damn the looks are better now
g_goyal2000
Dec 1, 2007 at 5:42 PM
Well, the previous one was v1.0A.
The newer one is v2.0.
I don't think it's available in market yet.
If it is, it'll must be expensive cos I haven't seen anyone stocking this mouse.
In my case, I was lucky to get this one as replacement.
S
Stick #18
Dec 1, 2007 at 8:26 PM
g_goyal2000 said:
Well, the previous one was v1.0A.
The newer one in v2.0.
I don't think it's available in market yet.
If it is, it'll be expensive cos I haven't seen anyone stocking this mouse.
In my case, I was lucky.

Yes you are lucky to get V2 in first try only :)
ArZuNeOs
ArZuNeOs #19
Dec 2, 2007 at 6:12 AM
goyal....


Did the fellow ask for Bill or anything like the box....
Did u juz give the mouse alone
g_goyal2000
Dec 2, 2007 at 10:34 AM
ArZuNeOs said:
goyal....

Did the fellow ask for Bill or anything like the box....
Did u juz give the mouse alone
They don't need the bill.
They check the warranty using the PID (serial number) printed behind the mouse.
And then carry over the warranty over the replacement piece.
It's just like in case of hard disks.

Stick said:
Yes you are lucky to get V2 in first try only :)
I had originally bought v1.
I was given v2 as replacement.
Actually, the service centre had both v1 & v2.
He asked me to which one I wanted as both were Basic Optical Mouse.
So, naturally I chose v2.

But don't think that when u'll get u'rs replaced, he'll offer u the choice or will have v2 in stock.

I had to wait 3 days for replacement as they didn't have them in stock.