Recently I Got A New MSI Z68 GD65 B3 With Core i5 2500k ,,,
The Problem With The MB Was That From Day one It Has Sound Problems ...
Buzzing And All That Things....For 2 or 3 Months I Thought They Were Static ...As I didn't Used My PC Much Then....
But Recently The Sound Increased ....
See This Thread Which I Created For The Problem Link Here
So Went To MSI RMA which Is Handled By DIGICARE India and on The Place Customer Service Was Very Good and They Took My MB and Told Me If Repair is Possible Then Repair Else Replacement ...I Gave Them The MB On Saturday and Knew They Wont Return It On Sunday ....
So On Monday I Called Them And They Said That They Have Found The Fault And Will Call Me Back Soon and On Wednesday I Got A Call From Them Which I Thought Was To Say That We Found The Fault and Would Be Sending It To Banglore And You Will Get It Back After Two Weeks ( Like The Corsair ie KAIZEN People Did) ..
Nope They Said Problem Was A Faulty Chip and Then they Told Me That I Would Get A Message For The Pickup Date...
The Moment I Kept The Phone and That Instant Only I Got The Message To Pickup....
Just Rushed Their And Got My Motherboard Back In Just 3 Days And That Too Was Brand New....
They Also Provided Online Tracking System Which I Wasn't Able To Use as They Were So Quick ....
Gona Recommend MSI To every One Because Of Their After Sales Service And RMA And Also Their Feature Rich Products
Also Came To Know That DIGICARE IS Authorized Service Centre for DIGISOL, DIGILITE, Kingston, MSI, Jetway, Beetal, Asrock, Strontium, Intel and Zotac
And OEM Service for HP, IBM, Acer, Lenovo, HCL, LG, Wipro, PCS, Foxconn,etc
The Problem With The MB Was That From Day one It Has Sound Problems ...
Buzzing And All That Things....For 2 or 3 Months I Thought They Were Static ...As I didn't Used My PC Much Then....
But Recently The Sound Increased ....
See This Thread Which I Created For The Problem Link Here
So Went To MSI RMA which Is Handled By DIGICARE India and on The Place Customer Service Was Very Good and They Took My MB and Told Me If Repair is Possible Then Repair Else Replacement ...I Gave Them The MB On Saturday and Knew They Wont Return It On Sunday ....
So On Monday I Called Them And They Said That They Have Found The Fault And Will Call Me Back Soon and On Wednesday I Got A Call From Them Which I Thought Was To Say That We Found The Fault and Would Be Sending It To Banglore And You Will Get It Back After Two Weeks ( Like The Corsair ie KAIZEN People Did) ..
Nope They Said Problem Was A Faulty Chip and Then they Told Me That I Would Get A Message For The Pickup Date...
The Moment I Kept The Phone and That Instant Only I Got The Message To Pickup....
Just Rushed Their And Got My Motherboard Back In Just 3 Days
And That Too Was Brand New....They Also Provided Online Tracking System Which I Wasn't Able To Use as They Were So Quick ....
Gona Recommend MSI To every One Because Of Their After Sales Service And RMA And Also Their Feature Rich Products
Also Came To Know That DIGICARE IS Authorized Service Centre for DIGISOL, DIGILITE, Kingston, MSI, Jetway, Beetal, Asrock, Strontium, Intel and Zotac
And OEM Service for HP, IBM, Acer, Lenovo, HCL, LG, Wipro, PCS, Foxconn,etc
and if you are asking about shipping from US and Taiwan then it is No.they will take care of everything.you have to only pay for shipping faulty one to kaizen thats it. he will remember your name and won't give you any replacement next time if you don't send him the faulty one.
