MTNL Bad ping since last 2 weeks

A

If you call 1504, MTNL aunties will pick up the call, and if you tell them my ping has increased. They will ask you back what is PING.
So if anyone has MTNL prabhadevi office Internet Admin's phone number or any email, please let me know.

As im facing PING issues on MTNL, and because of which my MTNL speed has also reduced to 1.4mbps (Im paying for 2MBPS connection).

And im a gamer, ofcourse we need better pings to Singapore and .. other Asian servers. Please email me any help or, reply me here. THANK YOU.

My current IP: 182.58.247.86

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Steel>tracert google.co.in

Tracing route to google.co.in [74.125.236.152]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 9 ms 9 ms static-mum-59.185.212.54.mtnl.net.in [59.185.212
.54]
4 * 9 ms 8 ms static-mum-59.185.210.198.mtnl.net.in [59.185.21
0.198]
5 9 ms 8 ms 7 ms 74.125.51.205
6 9 ms 8 ms 9 ms 72.14.232.202
7 50 ms 9 ms 9 ms 216.239.48.179
8 9 ms 8 ms 9 ms bom03s02-in-f24.1e100.net [74.125.236.152]

Trace complete.

C:\Users\Steel>tracert 210.23.14.71

Tracing route to gamerssg-71.nc.super.net.sg [210.23.14.71]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 * 9 ms 10 ms static-mum-59.185.212.54.mtnl.net.in [59.185.212
.54]
4 8 ms 8 ms 8 ms static-mum-59.185.210.198.mtnl.net.in [59.185.21
0.198]
5 * 37 ms 39 ms AES-Static-177.105.144.59.airtel.in [59.144.105.
177]
6 69 ms 68 ms 68 ms AES-Static-085.36.144.59.airtel.in [59.144.36.85
]
7 264 ms 265 ms 264 ms p4844.sgw.equinix.com [202.79.197.26]
8 266 ms 267 ms 266 ms eqx1.ncasr1.super.net.sg [210.23.0.174]
9 282 ms 282 ms 282 ms gamerssg-71.nc.super.net.sg [210.23.14.71]

Trace complete.

Even facebook is opening really slow.

A

i switched to Airtel. speed is just perfect. and even upload speed is 1mbps.