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Mysterious Problem with my laptop

3 posts · originally from https://geek.digit.in/community/threads/mysterious-problem-with-my-laptop.172956/

S
sid_gupta Original post #1
Apr 21, 2013 at 3:19 PM
i have hp dv6 7010tx with win 8.
the problem is with my fingerprint scanner n webcam.
they just randomly start or stop working every time i start my laptop !!
i have no idea what is causing this problem !!
omega44-xt
omega44-xt #2
Apr 21, 2013 at 4:28 PM
Might be a virus problem. Install trial version of Kaspersky or Bit defender. Update virus definitions & run a full scan
harshilsharma63
harshilsharma63 #3
Apr 21, 2013 at 4:44 PM
Update the drivers as well.

See in Device Manager if any device is being reported to have missing drivers.