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Need a 1TB/2TB Internal Drive. Does WD Still provide pick-up RMA?

8 posts · originally from https://geek.digit.in/community/threads/need-a-1tb-2tb-internal-drive-does-wd-still-provide-pick-up-rma.186808/

ACidBaseD
ACidBaseD Original post #1
Sep 6, 2014 at 5:31 PM
Need 1TB/2TB drive for installing games.

Need another 1TB Drive for storage.

Please suggest options. I prefer online shopping. WS Retail has stopped selling HDD's, so flipkart is not an option.
M
Sep 8, 2014 at 12:16 PM
Hi there,
For gaming I would recommend the WD Black drive, which was especially designed and tested for this purpose. It has a 6 Gb/s SATA interface, 64 MB of cache and a 5 years limited warranty.
As for the storage drive unit, you may take a look at the WD Green - it has low power consumption rate and low noise level, as well as Intellipower, which is a fine-tuned balance of spin speed, transfer rate and caching algorithms designed to deliver both significant power savings and solid performance.
You may check these links for more information:
WD Black - *www.wdc.com/en/products/products.aspx?id=760
WD Green - *www.wdc.com/en/products/products.aspx?id=780
Hope this helps.
rijinpk1
Sep 8, 2014 at 8:27 PM
^^ are you a WD representative? just guessing by your name.
M
Sep 9, 2014 at 12:17 PM
Good guess, I am an official WD representative. :) I’ve also tried updating my signature and avatar to make this more visible to everybody, but unfortunately I’m unable to find that option in the settings.
pulkitpopli2004
Oct 5, 2014 at 8:54 PM
Does We still provide pick up RMA?
D
DK_WD #6
Oct 6, 2014 at 2:06 PM
Does We still provide pick up RMA?

Hi Pulkitpopli2004,

I am glad to help you out. For your information, we don't provide any Pick up service for RMA. Customer have to send the defective products by postal mail to nearest warehouses in specific country. For India, you can send the postal mail to the following address.

Flextronics Technologies (I) Pvt Ltd
No. 70-A, SVR Fotune,
Electronics City, Phase 1,
Hosur Road
Bangalore, 560100, India
Phone number: +91-80-3080-1300.

For more details regarding RMA service, please refer below link.

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty .

Hope it helps.
vidhubhushan
Oct 6, 2014 at 7:20 PM
i thought wd has; ok! had a doorstep pick up and replacement policy in India which was told by most of the techies as a plus point for buying wd HDDs.
D
DK_WD #8
Oct 7, 2014 at 3:09 PM
i thought wd has; ok! had a doorstep pick up and replacement policy in India which was told by most of the techies as a plus point for buying wd HDDs.

I am sorry about that, that information is for most international RMA services. India is a special case for us; we do provide the pick up and drop off service using our couriers and its part of RMA service.