after this email to blue dart :
*"Ma'am,
With reference to the captioned AWB number i have say that this is second time in just a week that i am forced to email you with a concern over the delivery timings of your courier company as well as the utter lack of professionalism amomg the local bluedart people over here in siliguri.
The first time my problem was resolved swiftly, thanks for that, but now it seems everytime i want to get my product delivered in time i have to email you or some one higher up, and i have no choice left.
*The captioned shipment was booked from kolkata on the 23rd of Dec 13, and i was told by the local blue dart people that it had arrived on the 24th itself , but will be delivered on the 25th. But when i called on the 25th i was told that it was stuck somewhere at their distribution point. Now on the 26th i.e today the same story prevails....this is absolutely preposterous!! I am in urgent need of this shipment and i want it to be delivered today within 4 pm without fail !! I am ready to go and collect it also if need be but i need it with in 4 pm today or else you are welcome to keep it with yourself....
*I have added our previous communication about the resolution of the earlier complaint regarding the TRACKING NUMBER : 59187428930,which has already been resolved*, here with this mail as well for your information
*
Arka Bose
CSO, State Bank Of India
SME Branch Siliguri"
within 2 hrs the last piece of the puzzle arrives.....
