Nero7 wont uninstall. Please help.

6 posts · originally from https://geek.digit.in/community/threads/nero7-wont-uninstall-please-help.134255/

Yea guys its me hairy.
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Like my header says, nero 7 wont uninstall.
I want to install nero 8 and it does not allow the setup to continiue till nero 7 is removed.
And when i try to remove it, it gives following error.
Please help me guys.
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"Internal error
Custom Action Dll crashed on last call in function 'NeroAg_UnregesterComEx'. The installer must now exit.

Crash thread id 4100
current thread id 5140"
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Help needed ASAP.

try install Nero7 again. if it gets installed properly, than uninstall. or try repair, if the option is provided. else there maybe an option to uninstall Nero7 from the installation menu.

^^^thank you for quick reply sam.
Unfortunately, i dont have a nero7 setup. I lost it somewhere.
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And i tried to uninstall from uninstallation menu only.
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Any more ideas. I think nero 10 got installed befor somehow..

oh, i not seen the time. came online, seen your post, replied. simple :smile:

oh crap. ok, try Your Uninstaller! 2010 7.0.2010.30. though its a trial but one of top uninstalling utility in market. using it since 2006. but as you told some file missing, i feel YU will fail too

it can delete the leftover files & registry by means of a "auto fix" feature but problem may still persist. still give it a try. who knows, may work.

if you want a good alternate to Nero, there are 2:

Ashampoo Burning Studio 2010 Advanced 9.24

Nero BurnLite 10.0.10500

Ok thanks.
I'l try the link and let you know if it works.
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Thanks again.

welcome