DIGIT-ARC read-only archive · snapshot: July 23, 2026

Norton Antivirus 2008 LiveUpdate error

9 posts · originally from https://geek.digit.in/community/threads/norton-antivirus-2008-liveupdate-error.96319/

K
karmanya Original post #1
Aug 24, 2008 at 12:12 PM
Hey,
Recently my electricity flickered causing my computer to restart. The chkdsk utility of windows then proceeded to delete some live update files.. now everytime i try to update i get this message*img300.imageshack.us/img300/5969/29879760gp4.th.png
What should i do? clicking on the link displayed takes me to a blank page with "welcome to Norton support center" written on top.
i tried to go to the symantec website and downloading thier liveupdate tool, it didnt make any difference.
Any suggestions?
dreams
dreams #2
Aug 24, 2008 at 1:15 PM
This error can be fixed by re-installing LiveUpdate or by re-installing whole Norton. Also this error may or may not get fixed. Foll the solutions,

Remove LiveUpdate.
Remove the LiveUpdate files from the Application Data/Common Files folders.

settings.LiveUpdate
another inventory file for LiveUpdate.

After deleting the above 2 files, download the older version of LiveUpdate. May be 3.2 if you could get it.

Install it and then run LiveUpdate.

Issues should be fixed.
thewisecrab
Aug 24, 2008 at 9:16 PM
^^
+1
The electricity surge must have messed up your Norton Files.
Try system restore too.
Otherwise reinstall.
PS: Why Norton of all the AVs? (Just curious :D)
T
The Conqueror #4
Aug 25, 2008 at 1:34 PM
Yeah electricity Surge has messed up your Norton Files or you dont shutdown properly?
Btw May I Know Why have you chosen Norton?
K
Aug 25, 2008 at 3:30 PM
I picked it cuz my dad chose to buy a 10 pc pac for his 8 pc office, hence my mum and i got it free :)

Trying the mentioned solution right now, lets see what happens
dreams
dreams #6
Aug 25, 2008 at 8:45 PM
Trying the system restore will make u to re-install Norton completely..beware. Is your issue resolved????
K
Aug 26, 2008 at 3:40 PM
Thanks dreams, your method works perfectly, Before you told me too, i had tried removing live update but didnt bother deleting the app data files
dreams
dreams #8
Aug 28, 2008 at 12:27 PM
^^ Wonderful. I was working with Symantec so only suggested the exact steps to be followed. Glad it worked for you.
D@rekills4
Aug 28, 2008 at 1:50 PM
Use Avast!

I prefer you leave Norton and use Avast or AVG