Oh no!Ebay engulfed 39k,please help:what to do now??

S

Yes!You all heard it right,ebay engulfed whole 39k from me!Here's what happened to me:
I purchased samsung ativ smart pc from geb.ebay.in,i paid for the item on 11th Feb 2013,after 1 day of identifying the tablet,i found the s pen to be non sensitive to the screen,i told ebay about it and they asked me to open a case against seller,i did so!After opening claim for more than 7 days,i got a call from ebay claims department and i was asked to wait from a response from ebay.I waited,then ebay told me to report the problem to seller,i reported the problem to seller,Here's now the problem arrives:Ebay asked me to report to seller and seller asked me to go to ebay!After waiting for more than 7 days again,today i got an email that my refund request has been rejected and claim has been closed!I asked many times from both of them that where to ship the item,but none of them replied!I have paid 1k to akosha to look after the matter,let's see what they do.Please suggest me how to recover that amount,is this possible?Please help me :cry:

And one advice for online shoppers:
Never Buy Anything From Ebay or you will lose Peace And Money

I felt that the Samsung Ativ Smart PC was for about 75k... So selling for around half the price (if it is) might have had some catch points which you might have missed...

S

Actually,Ativ smart PC is of two types:
Ativ Smart PC
Ativ Smart PC PRo
I have got the ativ smart pc,which costs less than the ativ smart pc pro!And Ativ Smart PC consists of various models,i have got the cheapest one.The model is:XE500T1C-A04US

^^Damn and fu***ng ebay service!!!
I assure you Friend,wait and see what Akosha does,they are truly dedicated in resolving cases/issues which you are upto. Moreover you paid them Rs.1k for the particular case.
In my case(I paid Rs.500/- to Akosha) they(Akosha) resolved it by forcing Datawind to refund back my Rs.3,000/- against the prepay+booking of Ubislate 7 Tablet,which I never received after 9 months waiting.

Will you please tell us who was the seller? We also want to be careful from that seller.

S

Here is that weirdo:*stores.ebay.in/i2cworld-inc3
And things mentioned about the seller here:*www.google.co.in/url?sa=t&rct=j&q=...joHYCw&usg=AFQjCNF9azabXchj4XKJICjsSSOIfVHJ2w are absolutely right!
Suggest me guys,if seller insists on replacement/exchanges;should i exchange ipad with samsung smart pc or demand replacement unit of samsung ativ smart pc,as ipad lacks usb and micro sd both...

I had a similar experience when I bought a pendrive from ebay. It's better to avoid ebay. FK is way better though it can be a tad expensive.

Ohh mann that hurts 39k thats a huge amount...give him a -ve review and now onwards i will not anything from ebay....hope u get ur money back Asap :-(

Oh man thats to bad

File a consumer court case?
Seconly, Remeber never buy anything expensive from ebay
Just posting this link from another forum if its not allowed to post let me know
Galaxy note 2 DOA Pls help Urgent | TechEnclave

Are you allowed to submit a claim again after it has been rejected?

theserpent said:
Just posting this link from another forum if its not allowed to post let me know

dunno from where people get these obscure doubts and assumptions.

D

for this seller many products ebay return policy states"Return policy not specified by the seller."
what does it means and no warranty defined.

Open another claim. When claims are opened the seller and buyer try of sort out issues between themselves, with eBay acting as a mediator.

Try registering another claim ASAP. Tell seller to refund the cash, after which you will ship the product back to him.

PS - eBay sucks. Close to 2 weeks time is given for the buyer/seller to reply. With this sort of time-frame it'll take atleast a month to settle things if the seller doesn't bother replying on time.

S

I have even threatened him that i will take this case in the court!But ALAS!!He doesn't have any effect!He said Sorry..i mean what should i do of this sorry?
I have told him to refund the cash,but he is not in a mood to refund the money!
And i can't open another claim because the claim has been closed now!
And ya,ebay is a Sucker!

SahilAr said:
I have even threatened him that i will take this case in the court!But ALAS!!He doesn't have any effect!He said Sorry..i mean what should i do of this sorry?
I have told him to refund the cash,but he is not in a mood to refund the money!
And i can't open another claim because the claim has been closed now!
And ya,ebay is a Sucker!

Take the case to consumer court and sue that ebay/seller.

SahilAr said:
I have even threatened him that i will take this case in the court!But ALAS!!He doesn't have any effect!He said Sorry..i mean what should i do of this sorry?
I have told him to refund the cash,but he is not in a mood to refund the money!
And i can't open another claim because the claim has been closed now!
And ya,ebay is a Sucker!

Not in the mood to refund? What do you mean?

The product that you received was defective which makes you eligible for refund/replacement. Those are the rules!

An open case CANNOT be closed unless things are settled between the 2 parties - First find out on what basis your claim has been rejected.

S

shreymittal said:
Take the case to consumer court and sue that ebay/seller.

Akosha is helping me in this regard,i will do that soon!

V

Contact their Facebook Page..You may get a reply...

S

Renny said:
Not in the mood to refund? What do you mean?

The product that you received was defective which makes you eligible for refund/replacement. Those are the rules!

An open case CANNOT be closed unless things are settled between the 2 parties - First find out on what basis your claim has been rejected.

Seller is not in a mood to refund means he is not in a mood,thats it!!

I know that i received a defective product!I know the rules too!

But ebay has closed the claim!What i can do?I was left with surveys..i gave negative feedbacks and abused/humiliated them severely!Tell me what else can i do except not buying anything further from ebay...

vgowtham97 said:
Contact their Facebook Page..You may get a reply...

I am fedup with ebay totally!I don't wanna argue with those idiots!'

I was shocked to hear a reply from those nuts,when i asked about refund amount in banks;they replied that We refund amount in Nationalized Banks within 15 days and in case of Private Banks they refund money in 5 days!Here comes the shocking reply:
Sir,your bank(Axis Bank) is a nationalized bank and it takes 15 days to reflect the amount!That idiot argued with me that as per their records,Axis Bank is a Nationalized bank!
I asked them that when this happened?He said that this i don't know but Axis Bank is not a private bank!I replied him...you and ebay go to hell and i disconnected the phone!

if its a GEB purchase its going to be pretty hard to resolve, i2cworld acts as the middleman between you and the actual seller. eBay is usually helpful in local purchases, but when it comes to GEB they become less concerned....but I suggest you pressure them on to return your money..

S

dan4u said:
if its a GEB purchase its going to be pretty hard to resolve, i2cworld acts as the middleman between you and the actual seller. eBay is usually helpful in local purchases, but when it comes to GEB they become less concerned....but I suggest you pressure them on to return your money..

Ya,i am pressurizing more and more on i2cworld!!I know it's not gonna be easy...and i am not gonna leave them easily!

SahilAr said:
I am fedup with ebay totally!I don't wanna argue with those idiots!'

I was shocked to hear a reply from those nuts,when i asked about refund amount in banks;they replied that We refund amount in Nationalized Banks within 15 days and in case of Private Banks they refund money in 5 days!Here comes the shocking reply:
Sir,your bank(Axis Bank) is a nationalized bank and it takes 15 days to reflect the amount!That idiot argued with me that as per their records,Axis Bank is a Nationalized bank!
I asked them that when this happened?He said that this i don't know but Axis Bank is not a private bank!I replied him...you and ebay go to hell and i disconnected the phone!

WTF!!!!....Axis Bank is a Nationalised Bank..what ??
Errr....Who the f#%& told those idiota it is an Nationalised Bank
It is an private bank.:screwy::screwy: :banghead:

M

SahilAr said:
Ya,i am pressurizing more and more on i2cworld!!I know it's not gonna be easy...and i am not gonna leave them easily!

*www.thinkdigit.com/forum/mobiles-tablets/170574-galaxy-note-2-doa-pls-help-urgent.html. look at my thread. Its been more than a month and my phone is still in the service centre and case with Samsung CEO for replacement.

Ebay has rejected my claim saying "claim not eligible". I also did not get a phone call before disposal of my claim. My case was product not as described as the seller should mention this that he would not help in case of DOA. I have even contacted Ebay India's top heads who have also not helped in the matter. Zoomin is the worst seller alive and after one month they have the guts to write to me that we take great pain in packing and despatching the order. Rest they are not bothered. Although Samsung India ,especially, their CEO office have been excellent in this regard.

I would be getting a replacement after a month but the same would have been done very early had ebay and Zoomin supported my case.

Now to your case, the only way to get ebay India to act is to send the complaint to ebay CEO and chairman , USA. That is the only trick that would make them take note of the matter. I do not think the seller , how much pressure you put on them, would oblige.

I am also planning to report my case to ebay USA for harassment , waste of time etc.. which I have undergone in past month.

S

Now to your case, the only way to get ebay India to act is to send the complaint to ebay CEO and chairman , USA. That is the only trick that would make them take note of the matter. I do not think the seller , how much pressure you put on them, would oblige.

I am also planning to report my case to ebay USA for harassment , waste of time etc.. which I have undergone in past month.

Now,how to get in touch with ebay USA CEO and Chairman?
Any way to contact them?Any email or contact them?How come you can contact Ebay USA CEO/Chairman?Have you contacted them?

i2c world inc is one of the worst companies to buy from.

They do not even own the products they sell- they are Ebay Global Easy Buy sellers. They import from the US and sell it here. If they are making standard listings also, then their entire operation is suspect.

In fact, the item locations listed are also weird- one item had Kansas, India and another New York, India. Now anybody taking ebay seriously would know that these sellers should not be purchased from.

Start a case in the consumer forum, OP, and force ebay to honour Paisapay. I wasn't sure about Ebay's India guarantee in any case, and your thread confirmed it.

EDIT: Just noticed that the seller has multiple ebay accounts. Is that even permitted by ebay?

EDIT2: *www.i2cworld.com/ take a look at the site and take these ****s to court.

M

^^ as I am discovering eBay changes its policies to its whims and fancies..now the seller is the king on eBay and there is no say for buyers.

S

mk15 said:
^^ as I am discovering eBay changes its policies to its whims and fancies..now the seller is the king on eBay and there is no say for buyers.

^^ Exactly!
They are the kings!Ebay is totally biased towards sellers!!They damn don't care for buyers at all!!

Extreme Gamer said:
i2c world inc is one of the worst companies to buy from.

Start a case in the consumer forum, OP, and force ebay to honour Paisapay. I wasn't sure about Ebay's India guarantee in any case, and your thread confirmed it.

EDIT: Just noticed that the seller has multiple ebay accounts. Is that even permitted by ebay?

EDIT2: *www.i2cworld.com/ take a look at the site and take these ****s to court.

Now,I have came to know that i2cworld is the worst seller!!

As i told earlier,ebay is biased towards sellers,so for sellers there is no policies/rules!They can have as much accounts as possible!Can i/you stop them from making multiple accounts?I don't think so the answer is yes!!

I am gonna start the case for sure 100%.Akosha has drafted the letter to the management!I am waiting for court papers from akosha!Ya,there's nothing like ebay guarantee!You start the claim and ebay closes it!Without even informing you!Because it's ebay:their rules,they rule!!

And how can i force them to honor paisapay?I don't want to waste time on phone!I called them many times but no resolution!Tell me any other way to do so?

Threaten to take them to court to force them.

damn! 40k is really huge amount!
Screw them :-x

that/s a huge amount..fight till you get the amount back.also go to consumer court if none of them works out.

S

Extreme Gamer said:
Threaten to take them to court to force them.

Already done that

pratyush997 said:
damn! 40k is really huge amount!
Screw them

Ya,doing that from many days :-x

SahilAr said:
Here is that weirdo:*stores.ebay.in/i2cworld-inc3
And things mentioned about the seller here:*www.google.co.in/url?sa=t&rct=j&q=...joHYCw&usg=AFQjCNF9azabXchj4XKJICjsSSOIfVHJ2w are absolutely right!
Suggest me guys,if seller insists on replacement/exchanges;should i exchange ipad with samsung smart pc or demand replacement unit of samsung ativ smart pc,as ipad lacks usb and micro sd both...

First of all, when buying from ebay, you could have read the feedback about the seller. There's first time for everything.

Do this :

Login to FB, write this entire story in ebay.in & Ebay's Page. Simple.

Send that link to ebay.in support & wait for their reply.

M

Ebay would delete the same in no time...

mk15 said:
Ebay would delete the same in no time...

they can't delete other than accepting it to be appearing or not on the timeline. Only you can delete it.

M

Not into Facebook much but have had experience wherein a few other companies deleted my post within 5 minutes. Don't know how they did it.

why dont you open a new claim on ebay, describing item is not as described... write the complaint, about how what you ordered as in the description, and what was sent to you and how its different (s-pen is non resonsive and all that) and tell them that you want a new piece delivered / refund that should help?

S

NoasArcAngel said:
why dont you open a new claim on ebay, describing item is not as described... write the complaint, about how what you ordered as in the description, and what was sent to you and how its different (s-pen is non resonsive and all that) and tell them that you want a new piece delivered / refund that should help?

I cannot open a claim for the same product again!!Because it has been rejected and closed!

mk15 said:
Not into Facebook much but have had experience wherein a few other companies deleted my post within 5 minutes. Don't know how they did it.

namely?