OP promises 2 years of update- OS and patches, sounds good right?. But here's the catch, giving you a current example. OP7 was getting regular updates, including patches and everything. Now that the 7t has released the patch updates will keep on delaying for the 7. Finally they will say that there's no eta as the phone is old. The specs of these two phones are not that different, 7 pro vs 7t pro. So, say they release a new feature for the t version they will not release for the non t version citing it is an old phone. It is all business I understand and other companies might be doing the same but
@drkarth asked about OP and Asus so I mentioned these companies only. About the bugs- my friend is using 5t, regrets purchasing it everyday, Samsung Health does not work, if you consume your data for the day then a restart is needed to start data of the next day's cycle. There are tons of bugs like this mentioned by users in op forums. If you keep on sending pm's to moderators they will tell you to upload some file, which is like 1.5+gb and is encrypted, to the bug hunters page. My friend has done it multiple times along with other users but no result.