I ordered three best sheets from their Magic Box. I got a message that they shipped it after a week from the order. After another week, I received the package but to my shock there was only 1 bedsheet instead of 3. I contacted their customer service, which is an STD call, NO TOLL FREE NUMBER. They asked to take some pictures of the packing and item and send it to them, which I did on the same day. Its more than a month now but I have still not received any refund eventhough I have been promised. Everytime I send them a mail, they copy paste the same template and tell me that they are investigating and will check and revert and need more time. Its one of the worst experience I have ever had.