DIGIT-ARC read-only archive · snapshot: July 23, 2026

Please Identify This Problem

3 posts · originally from https://geek.digit.in/community/threads/please-identify-this-problem.176231/

TechnoHolic
TechnoHolic Original post #1
Jul 25, 2013 at 11:27 PM
Problem Description-

1. pressed power button and display stucked at bios spalsh screen..pressed F2 nothing happened..
2. pressed restart button and restarted the system by selecting Boot Normally.
3. windows booted properly and i clicked right button of mouse just to refresh and the bsod happened.
Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	16393

Additional information about the problem:
  BCCode:	3b
  BCP1:	0000000080000003
  BCP2:	FFFFF880010D062D
  BCP3:	FFFFF88007226360
  BCP4:	0000000000000000
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\072513-12324-01.dmp
  C:\Users\InfoLogic\AppData\Local\Temp\WER-18610-0.sysdata.xml

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If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

this thing happened twice till now..
please help..!
topgear
topgear #2
Jul 26, 2013 at 5:46 AM
it must have something do with the memory module .. just remove, clean the memory slot and modules and remount them.
TheHumanBot
Jul 26, 2013 at 9:11 AM
by clean mean use the eraser and clean the golden strip of RAM module blow dust off your RAM SLOT of motherboard.
and you are good to go.