DIGIT-ARC read-only archive · snapshot: July 23, 2026

DIGIT-ARC / Hardware / Service and RMA watch

PNY RMA query.

9 posts · originally from https://geek.digit.in/community/threads/pny-rma-query.175938/

MegaMind
MegaMind Original post #1
Jul 17, 2013 at 12:35 PM
Hello Guys! Long time.

A friend of mine bought a PNY powerbank 8000 portable charger from indiatimes shopping.
But it doesn't work. It turns ON but when a mobile is connected it turns off. When contacted indiatimes CC they do not have sufficient information regarding the PNY service centre details.
When asked for a replacement they are failing to do the same saying that the product is under warranty.

So can anyone provide the details of PNY RMA process in India ?
W
whitestar_999 #2
Jul 17, 2013 at 2:40 PM
doesn't look like it has any service center in India:
PNY Technologies Asia Pacific Limited

you can try this for more info:
*www.facebook.com/PNYIndia
saswat23
saswat23 #3
Jul 17, 2013 at 3:43 PM
AFAIK Fortune Marketing is the distributor for PNY products. Contact them.
Welcome to Fortune Marketing Pvt. Ltd.

And you should have first confirmed about their service center before buying (online).
nikhilsharma007nikx
nikhilsharma007nikx #4
Jul 17, 2013 at 4:00 PM
fortune has quit their most of the brads like PNY, kingston and others... ive met them personally so u can rely on me....
saswat23
saswat23 #5
Jul 17, 2013 at 11:02 PM
When I had been to them around 20 days back, they had posters of HP, PNY, and TENDA stating distribution and A.S.S.
So, I think they still RMA PNY.
nikhilsharma007nikx
nikhilsharma007nikx #6
Jul 18, 2013 at 5:37 PM
no they don't cause they also have their brands on visiting cards but when i personally asked they refused to have PNY.
MegaMind
MegaMind #7
Aug 4, 2013 at 12:04 AM
saswat23 said:
AFAIK Fortune Marketing is the distributor for PNY products. Contact them.
Welcome to Fortune Marketing Pvt. Ltd.
Click to expand...

Contacted them, they said they deal only with PNY pen drives & added that they don't have any knowledge on power banks..

whitestar_999 said:
you can try this for more info:
*www.facebook.com/PNYIndia
Click to expand...

Thanks for the tip, this helped actually.. Posted on their page & they replied stating whom to contact.
Balaji Solutions Limited

After contacting the manager, he asked me to send the defective product to him. Sent the package on 1-aug-'13 & i got a call the very next day(2-aug-'13) asking my address. He also added that the product is replaced & will be shipped the same day.

So today(3-aug-'13) received the package. It was stuffed well & now the power bank works as advertised.

The whole process was actually pretty fast & pain-free TBH. I'd recommend PNY products for their ASS is good.
saswat23
saswat23 #8
Aug 4, 2013 at 1:34 AM
Really very fast RMA.
kartikoli
kartikoli #9
Aug 4, 2013 at 5:34 AM
good to see it worked so well