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portable hdd dropped from hand - not working .. need help. :(

12 posts · originally from https://geek.digit.in/community/threads/portable-hdd-dropped-from-hand-not-working-need-help.159089/

A
Alive_Hunter Original post #1
Jun 25, 2012 at 6:20 PM
:(
My 1TB Seagate Portable HDD jus sliped from my hand. And now its now working.
It seems the Mini usb port on the HDD has become loose.
Its not under Warrenty.

What can be done??? Help help.

Regards,
AH
root.king
root.king #2
Jun 25, 2012 at 8:18 PM
just send it to service center. Dont do anything
d6bmg
d6bmg #3
Jun 25, 2012 at 8:37 PM
As the drive is not under warranty, you can not do too much about it.
If it is too loose to make any transfer, then you need to go to Seagate service center and repair it. You have to bear the cost involved in repairing it.
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Alive_Hunter #4
Jun 26, 2012 at 11:58 AM
any idea ... where in mumbai is the seagate service center???
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Abhinav Gupta #5
Jun 26, 2012 at 1:00 PM
Found it on Seagate's web site.SEAGATE'S SERVICE CENTRE:razz:

ACTIVE INFOTECH ,OFFICE NO:202, 2ND FLOOR, MEHTA ESTATE , ANDHERI , KURLA ROAD CHAKALAMUMBAI
reniarahim1
reniarahim1 #6
Jun 26, 2012 at 4:48 PM
all the best..take it to the service center and keep us updated..
A
Abhinav Gupta #7
Jun 26, 2012 at 5:39 PM
Also found this on thinkdigit forum

Seagate's other service centre

SAGARTECH PLAZA,UNIT NO 2/3,GR FLOOR,B BLDG,ANDHERI KURLA ROAD,OPP. CHAKRA HOTEL,SAKINAKA,ANDHERI EAST, 72.

Hope you get your HD repaired.
A
Alive_Hunter #8
Jun 28, 2012 at 9:21 AM
Abhinav Gupta said:
Also found this on thinkdigit forum

Seagate's other service centre

SAGARTECH PLAZA,UNIT NO 2/3,GR FLOOR,B BLDG,ANDHERI KURLA ROAD,OPP. CHAKRA HOTEL,SAKINAKA,ANDHERI EAST, 72.

Hope you get your HD repaired.
Click to expand...

spoke to the customer care.. its located near Saki Naka post office, andheri East.
will be giving them the HDD today afternoon...
hope for the best ..

will u all updated
dude_gamer
dude_gamer #9
Jun 28, 2012 at 9:57 AM
@OP: have you registered your product for warranty purpose?
because they (Accel frontline) do not accept the product which are not registered.
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Alive_Hunter #11
Jul 2, 2012 at 4:18 PM
yesterday,....
deposited my HDD to the ACCEL Care Centre, Saki naka opp post office.
the HDD had warrenty till 15 July 2015.. that was a surpricse to me.. :)

they said they will check againt any physical damage .. and if approved .. they will replace the HDD.. but the entire data wil be gone ..
so hope for the best ... :)

Waiting for their reply.. 15-20 working days...
F
frankeric #12
Jul 3, 2012 at 2:57 PM
hi bud if thry find out that hdd was sliped from your hand than thy did not replace your hard for free.